christodupreez Posted June 5, 2018 Share Posted June 5, 2018 After my client ordered and paid for the SpamExperts Addon, the MX records were not created automatically as expected, so I did it manually. But looking at the product it still displays a message: Status DescriptionThis order is awaiting configuration. Configuration must be completed in order to use the service. What do I need to do? Regards. 0 Quote Link to comment Share on other sites More sharing options...
christodupreez Posted June 5, 2018 Author Share Posted June 5, 2018 2 minutes ago, christodupreez said: After my client ordered and paid for the SpamExperts Addon, the MX records were not created automatically as expected, so I did it manually. But looking at the product it still displays a message: Status DescriptionThis order is awaiting configuration. Configuration must be completed in order to use the service. What do I need to do? Regards. When I try the "Attempt Configuration" button I get the following error: Domain is already pointed to SpamExperts mail exchange (MX) servers. Please point the domains MX records back to your local mail server and try again. 0 Quote Link to comment Share on other sites More sharing options...
christodupreez Posted June 10, 2018 Author Share Posted June 10, 2018 It's been 5 days! And it still says that my content needs to be approved! Please approve? 0 Quote Link to comment Share on other sites More sharing options...
wp4all Posted July 16, 2018 Share Posted July 16, 2018 Hi christodupreez, here you should find what you need: https://marketplace.whmcs.com/help/connect/kb/spamexperts_email_services Simply buy the plan you need after paying and activating in the admin Panel the client should receive an E-mail with the instruction to setup the MX records. Done!! Greetings Christian 0 Quote Link to comment Share on other sites More sharing options...
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