Jump to content

WHMCS Lawrence

WHMCS Technical Analyst
  • Content count

    53
  • Joined

  • Last visited

Community Reputation

11 Good

About WHMCS Lawrence

  • Rank
    WHMCS Technical Analyst

Recent Profile Visitors

The recent visitors block is disabled and is not being shown to other users.

  1. WHMCS Lawrence

    Will invoice numbering reset at midnight?

    Please go ahead and open a support ticket so we can investigate this further. Thanks!
  2. WHMCS Lawrence

    Will invoice numbering reset at midnight?

    Hello, Any invoices generated after midnight should trigger the reset internally and avoid any unexpected issues otherwise. If this did not occur, please feel free to contact our support team and we will be happy to investigate that further.
  3. Hello, It shouldn't cause any issues. However it may be easier to edit the homepage.tpl file in your custom template in the /templates folder if you wish to make any specific changes to the homepage itself. For information on editing template files, please refer to our documentation at https://developers.whmcs.com/themes/customising/
  4. WHMCS Lawrence

    Help removing Weebly as Product addon

    In this case, disabling the addons are mentioned by Brian is likely the best available option. If you have any further issues with this, please feel free to contact our support team via our client area and we will be happy to help.
  5. Hello, This is not an error from WHMCS itself, but rather a customisation that is installed. The first thing to try is temporarily removing any customisations that may be interfering with the normal operation of WHMCS such as addons and action hooks. These are located in the /modules/addons and /includes/hooks directories. You may also have a /modules/admin directory if you've used earlier versions of WHMCS. When the problem stops you should contact the vendor of the offending addon for support regarding their code.
  6. Hello, This is not an error from WHMCS itself, but rather a customisation that is installed. The first thing to try is temporarily removing any customisations that may be interfering with the normal operation of WHMCS such as addons and action hooks. These are located in the /modules/addons and /includes/hooks directories. You may also have a /modules/admin directory if you've used earlier versions of WHMCS. When the problem stops you should contact the vendor of the offending addon for support regarding their code.
  7. WHMCS Lawrence

    Subdomain register

    The "available" string in your WHOIS definition appears to be incorrect, as " HTTPREQUEST- " isn't normally part of a response like that. What I would do is ensure your custom script returns either available or unavailable and edit the "available" string in your WHOIS definition to look for just "available". That should work assuming the script itself works.
  8. WHMCS Lawrence

    .eu sync issue - enom's 3 days rule redemption

    This does appear to be an eNom-specific rule (they have a similar rule for .au domains if I recall correctly as well). Your best option would likely be the AfterCronJob hook method suggested earlier as the domain sync now runs as part of the main cron job in WHMCS 7.6 and this hook would run shortly after that, so the dates would be able to be adjusted as desired as soon as possible. Please note that we are unable to offer source code access for core files such as this, and the above method is what I would suggest using.
  9. In this case, I'd recommend duplicating the Bank Transfer gateway as described at https://docs.whmcs.com/Bank_Transfer , set the display name after activation to "No Payment Required" and only enabling it for the applicable product group.
  10. WHMCS Lawrence

    Incorrect Suspension

    A suspension/termination is based on the next due date on the service, so this would generally suggest it is set to a date in the past for some reason and correcting that should resolve this going forward.
  11. WHMCS Lawrence

    Client groups

    I would recommend that anyone interested in this feature to vote and add your thoughts/opinions to the feature request. While we do not implement features based solely on their popularity, requests that get a lot of traction in our feature requests tracker do get reviewed by our team.
  12. WHMCS Lawrence

    tblmodulelog setting

    This suggests that the module debug log is enabled under Utilities > Logs > Module Log and should be disabled unless debugging a module issue. Please disable and reset it from there to resolve this.
  13. WHMCS Lawrence

    7.6.1 - Domain sync doesn't run anymore...?

    Please apply the hot fix provided by my colleague John and see if that resolves this for you.
  14. WHMCS Lawrence

    Can i use for my business?

    Thank you for considering WHMCS! I can confirm that these items will be possible using a combination of WHMCS with our Live Chat and and Project Management addons, If you have any specific questions about these addons, please feel free to reach out to our sales team at https://www.whmcs.com/submit-a-ticket/https://www.whmcs.com/submit-a-ticket/
  15. WHMCS Lawrence

    Can I install WHMCS on a separate server from my hosting server?

    It is best to host your clients websites and your own website/WHMCS on separate servers for many reasons (security, ability to be contacted if a server is offline, etc) and is something we usually recommend.
×

Important Information

By using this site, you agree to our Terms of Use & Guidelines