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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (36030 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6612 topics in this forum

  1. Enter Domain option not visible

    By Thaisen,
    • 3 replies
    • 1.3k views

  2. Spam/Chinese characters on welcome email

    By yaykeny,
    • 13 replies
    • 2.4k views

  3. "System Health Status" giving me errors that I don't really understand

    By Jessie Abernathy,
    • 2 replies
    • 1.6k views

  4. Help to login to my WHMCS installation

    By Pas,
    • 1 reply
    • 1.5k views

  5. cPanel Test Connection ''Failed: Array''

    By Niranjan,
    • 6 replies
    • 4.6k views

  6. Currency Issue

    By zstergios,   
    • 0 replies
    • 1k views

  7. Module Command Error cPanel API Response: You cannot create a session for the user “cpuser” because they do not exist.

    By globaliweb,
    • 0 replies
    • 3.8k views

  8. Misaligned Sidebar

    By Brad (SaneChoice Limited),
    • 2 replies
    • 1.1k views

  9. Email Verification/ File Attachment issue

    By Ambarella,
    • 4 replies
    • 1.6k views

  10. Oops! Something went wrong and we couldn't process your request. Please go back to the previous page and try again.

    By naskko,
    • 10 replies
    • 16.6k views

  11. Cron job failure email notification

    By wpmattuk,
    • 5 replies
    • 1.9k views

  12. The following invoice(s) failed to be marked paid

    By doublet,
    • 0 replies
    • 1.4k views

  13. Bulk Domain Price Updating: Ignored if blank

    By tkalfaoglu,   
    • 3 replies
    • 1.1k views

  14. downloads.php - Not updated

    By slim,
    • 2 replies
    • 1.1k views

  15. IPN does not work anymore

    By cluster,
    • 5 replies
    • 3.5k views

  16. Moved WHMCS to new server and seem to have lost cc info

    By WebGuyz,
    • 3 replies
    • 1.1k views

  17. symbolic Link of WHMCS Template

    By Rabbit,
    • 0 replies
    • 851 views

  18. Manually editing a client profile interrupted with previous client data

    By inteldigital,
    • 1 reply
    • 901 views

  19. Some addon words are capitalized some are not

    By Web Host Pro,   
    • 3 replies
    • 2k views

  20. Domain renewal processed before receiving payment

    By hkhost,
    • 0 replies
    • 741 views

  21. Fatal error: Cannot redeclare initialiseloggedinclient(

    By shark-f,
    • 0 replies
    • 1.2k views

  22. System Error. Please refresh the page and try again.

    By fanny0,
    • 0 replies
    • 1.2k views

  23. Email Sending Aborted by Hook

    By Bertie,
    • 1 reply
    • 2k views

  24. Promotions

    By Zabwino1865,
    • 1 reply
    • 939 views

  25. The system cron does not appear to have completed successfully within the last 24 hours.

    By krokos,
    • 2 replies
    • 3.6k views
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