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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (35780 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6609 topics in this forum

  1. Help to login to my WHMCS installation

    By Pas,
    • 1 reply
    • 1.5k views

  2. cPanel Test Connection ''Failed: Array''

    By Niranjan,
    • 6 replies
    • 4.5k views

  3. Currency Issue

    By zstergios,   
    • 0 replies
    • 1k views

  4. Module Command Error cPanel API Response: You cannot create a session for the user “cpuser” because they do not exist.

    By globaliweb,
    • 0 replies
    • 3.7k views

  5. Misaligned Sidebar

    By Brad (SaneChoice Limited),
    • 2 replies
    • 1.1k views

  6. Email Verification/ File Attachment issue

    By Ambarella,
    • 4 replies
    • 1.6k views

  7. Oops! Something went wrong and we couldn't process your request. Please go back to the previous page and try again.

    By naskko,
    • 10 replies
    • 16.5k views

  8. Cron job failure email notification

    By wpmattuk,
    • 5 replies
    • 1.9k views

  9. The following invoice(s) failed to be marked paid

    By doublet,
    • 0 replies
    • 1.4k views

  10. Bulk Domain Price Updating: Ignored if blank

    By tkalfaoglu,   
    • 3 replies
    • 1.1k views

  11. downloads.php - Not updated

    By slim,
    • 2 replies
    • 1.1k views

  12. IPN does not work anymore

    By cluster,
    • 5 replies
    • 3.5k views

  13. Moved WHMCS to new server and seem to have lost cc info

    By WebGuyz,
    • 3 replies
    • 1.1k views

  14. symbolic Link of WHMCS Template

    By Rabbit,
    • 0 replies
    • 838 views

  15. Manually editing a client profile interrupted with previous client data

    By inteldigital,
    • 1 reply
    • 891 views

  16. Some addon words are capitalized some are not

    By Web Host Pro,   
    • 3 replies
    • 1.9k views

  17. Domain renewal processed before receiving payment

    By hkhost,
    • 0 replies
    • 724 views

  18. Fatal error: Cannot redeclare initialiseloggedinclient(

    By shark-f,
    • 0 replies
    • 1.2k views

  19. System Error. Please refresh the page and try again.

    By fanny0,
    • 0 replies
    • 1.2k views

  20. Email Sending Aborted by Hook

    By Bertie,
    • 1 reply
    • 2k views

  21. Promotions

    By Zabwino1865,
    • 1 reply
    • 931 views

  22. The system cron does not appear to have completed successfully within the last 24 hours.

    By krokos,
    • 2 replies
    • 3.6k views

  23. Domain Sync and cron

    By bear,
    • 5 replies
    • 2.3k views

  24. Dashboard stalling from time to time

    By notdonski,
    • 4 replies
    • 1.1k views

  25. Stripe Broken after Upgrade

    By yggdrasil,
    • 7 replies
    • 4.5k views
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