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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (35515 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6604 topics in this forum

  1. Email Verification/ File Attachment issue

    By Ambarella,
    • 4 replies
    • 1.6k views

  2. Oops! Something went wrong and we couldn't process your request. Please go back to the previous page and try again.

    By naskko,
    • 10 replies
    • 16.5k views

  3. Cron job failure email notification

    By wpmattuk,
    • 5 replies
    • 1.9k views

  4. The following invoice(s) failed to be marked paid

    By doublet,
    • 0 replies
    • 1.4k views

  5. Bulk Domain Price Updating: Ignored if blank

    By tkalfaoglu,   
    • 3 replies
    • 1.1k views

  6. downloads.php - Not updated

    By slim,
    • 2 replies
    • 1.1k views

  7. IPN does not work anymore

    By cluster,
    • 5 replies
    • 3.5k views

  8. Moved WHMCS to new server and seem to have lost cc info

    By WebGuyz,
    • 3 replies
    • 1.1k views

  9. symbolic Link of WHMCS Template

    By Rabbit,
    • 0 replies
    • 826 views

  10. Manually editing a client profile interrupted with previous client data

    By inteldigital,
    • 1 reply
    • 880 views

  11. Some addon words are capitalized some are not

    By Web Host Pro,   
    • 3 replies
    • 1.9k views

  12. Domain renewal processed before receiving payment

    By hkhost,
    • 0 replies
    • 710 views

  13. Fatal error: Cannot redeclare initialiseloggedinclient(

    By shark-f,
    • 0 replies
    • 1.2k views

  14. System Error. Please refresh the page and try again.

    By fanny0,
    • 0 replies
    • 1.2k views

  15. Email Sending Aborted by Hook

    By Bertie,
    • 1 reply
    • 2k views

  16. Promotions

    By Zabwino1865,
    • 1 reply
    • 919 views

  17. The system cron does not appear to have completed successfully within the last 24 hours.

    By krokos,
    • 2 replies
    • 3.5k views

  18. Domain Sync and cron

    By bear,
    • 5 replies
    • 2.3k views

  19. Dashboard stalling from time to time

    By notdonski,
    • 4 replies
    • 1.1k views

  20. Stripe Broken after Upgrade

    By yggdrasil,
    • 7 replies
    • 4.4k views

  21. Company name missing from invoices

    By dahamsta,
    • 4 replies
    • 2.5k views

  22. AcceptOrder api whmcs not working

    By Danangs,
    • 0 replies
    • 710 views

  23. 2CO Inline bug on 7.6.0 & 7.6.1

    By lfrauseo,
    • 2 replies
    • 1.2k views

  24. Domain Search Result page is not showing pricing for different tlds

    By ranjeet,
    • 4 replies
    • 939 views

  25. WHMCS keep running whois request to certain tld without stoping

    By senyapsudah,
    • 0 replies
    • 678 views
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