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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (35780 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6609 topics in this forum

  1. GetClientsProducts API error: Malformed UTF-8 characters

    By kferoz,
    • 0 replies
    • 1k views

  2. Autocreation on payment fails

    By Kirill,
    • 0 replies
    • 977 views

  3. Creating buy link with: product, domain, 2x config options and coupon code (= not working).

    By -M-,
    • 3 replies
    • 1.6k views

  4. 7.6.1 Font Awesome Icon Issue

    By CrashW,
    • 11 replies
    • 6.4k views

  5. Product/Service not retaining prices, and Tax being applied to none taxable items

    By rootmedia,
    • 3 replies
    • 896 views

  6. cart link error

    By tayabjalil,
    • 0 replies
    • 679 views

  7. cPanel module error

    By Amirali-,
    • 1 reply
    • 998 views

  8. 503 Service Unavailable

    By amirali,
    • 0 replies
    • 989 views

  9. Affiliate Issue

    By aamirforever,
    • 0 replies
    • 798 views

  10. Renewing max years fail

    By yggdrasil,
    • 0 replies
    • 781 views

  11. Domain Registrar Transfer Problems via WHMCS

    By Mac78,
    • 3 replies
    • 1.7k views

  12. domain expiration email has 2 different expiration dates and in fact, both of them are wrong

    By adtastichosting,
    • 0 replies
    • 817 views

  13. "Illegal" behavior with the "VAT Addon" module

    By Razva,
    • 10 replies
    • 2.4k views

  14. The credit card details you entered were declined. Please try a different card or contact support.

    By tase69,
    • 3 replies
    • 3k views

  15. admin/systemcleanup.php Error Page Not Found

    By atiq ur rehman,
    • 1 reply
    • 1.1k views

  16. All domains .ES appears as available

    By ocastaned,
    • 1 reply
    • 765 views

  17. Error 101

    By mastura,
    • 4 replies
    • 2.2k views

  18. Oops! Something went wrong and we couldn't process your request.

    By AB0,
    • 3 replies
    • 1.9k views

  19. Error when ticket subject is URL

    By PlotHost,
    • 2 replies
    • 951 views

  20. Currency Updating "Update Failed"

    By shockpaw,
    • 4 replies
    • 950 views

  21. (7.6.1) empty ticket reply when staff enters non-ascii characters

    By perlancar,
    • 5 replies
    • 1.3k views

  22. Oops! Column not found

    By iHelpersLLC,
    • 2 replies
    • 1.5k views

  23. Couldn't able to receive mail from WHMCS SMTP/PHPmail

    By arsalahmed786,
    • 3 replies
    • 2.8k views

  24. Tax rules incorrectly applied based on user login status

    By meeven,
    • 11 replies
    • 1.7k views

  25. Sign-in Integration Error message despite working properly.

    By captainolive,
    • 6 replies
    • 1.7k views
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