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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (36032 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6612 topics in this forum

  1. Error When Creating Module

    By Ephex,
    • 5 replies
    • 3.1k views

  2. Connection error: Can't login to this server (pop3 mail import)

    By Frankenstein,
    • 1 reply
    • 2.2k views

  3. unable to connect with onlinenic

    By Bimpra,
    • 0 replies
    • 1.5k views

  4. GetClientsProducts API error: Malformed UTF-8 characters

    By kferoz,
    • 0 replies
    • 1k views

  5. Autocreation on payment fails

    By Kirill,
    • 0 replies
    • 988 views

  6. Creating buy link with: product, domain, 2x config options and coupon code (= not working).

    By -M-,
    • 3 replies
    • 1.6k views

  7. 7.6.1 Font Awesome Icon Issue

    By CrashW,
    • 11 replies
    • 6.5k views

  8. Product/Service not retaining prices, and Tax being applied to none taxable items

    By rootmedia,
    • 3 replies
    • 909 views

  9. cart link error

    By tayabjalil,
    • 0 replies
    • 693 views

  10. cPanel module error

    By Amirali-,
    • 1 reply
    • 1k views

  11. 503 Service Unavailable

    By amirali,
    • 0 replies
    • 1k views

  12. Affiliate Issue

    By aamirforever,
    • 0 replies
    • 810 views

  13. Renewing max years fail

    By yggdrasil,
    • 0 replies
    • 797 views

  14. Domain Registrar Transfer Problems via WHMCS

    By Mac78,
    • 3 replies
    • 1.7k views

  15. domain expiration email has 2 different expiration dates and in fact, both of them are wrong

    By adtastichosting,
    • 0 replies
    • 827 views

  16. "Illegal" behavior with the "VAT Addon" module

    By Razva,
    • 10 replies
    • 2.4k views

  17. The credit card details you entered were declined. Please try a different card or contact support.

    By tase69,
    • 3 replies
    • 3k views

  18. admin/systemcleanup.php Error Page Not Found

    By atiq ur rehman,
    • 1 reply
    • 1.1k views

  19. All domains .ES appears as available

    By ocastaned,
    • 1 reply
    • 778 views

  20. Error 101

    By mastura,
    • 4 replies
    • 2.2k views

  21. Oops! Something went wrong and we couldn't process your request.

    By AB0,
    • 3 replies
    • 2k views

  22. Error when ticket subject is URL

    By PlotHost,
    • 2 replies
    • 966 views

  23. Currency Updating "Update Failed"

    By shockpaw,
    • 4 replies
    • 964 views

  24. (7.6.1) empty ticket reply when staff enters non-ascii characters

    By perlancar,
    • 5 replies
    • 1.3k views

  25. Oops! Column not found

    By iHelpersLLC,
    • 2 replies
    • 1.5k views
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