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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (37179 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6616 topics in this forum

  1. Slow Database after upgrading to 7.6

    By Chad,
    • 23 replies
    • 7.1k views

  2. Maxmind Issue & Recommendation

    By Chad,
    • 3 replies
    • 1.4k views

  3. Error on Message Preview WHMCS 7.6.0

    By Douglas Ruiz,
    • 1 reply
    • 882 views

  4. Changed nothing, errors out

    By bear,
    • 4 replies
    • 1.9k views

  5. Weird characters in MySQL database

    By DennisHermannsen,
    • 11 replies
    • 5k views

  6. Credit card is not accepting

    By JatinG,
    • 4 replies
    • 1.5k views

  7. domain renewal is not honoring the recurring price setting

    By plusplushosting,
    • 3 replies
    • 1.1k views

  8. 7.6 error with whmcs connect

    By Zabwino1865,
    • 1 reply
    • 2.3k views

  9. email marketer weird behaviour

    By jacksoggetto,
    • 5 replies
    • 1.3k views

  10. Modern Cart JavaScript error

    By socialpoint24,
    • 1 reply
    • 2.8k views

  11. Big problem with PDF

    By sebsimappus,
    • 3 replies
    • 1.3k views

  12. Update Failed from 7.5.1 to 7.6

    By OMbhh,
    • 3 replies
    • 1.9k views

  13. directadmin connecting

    By amirali,
    • 0 replies
    • 1k views

  14. Can't stay logged into admin area

    By Darthkatzs,
    • 2 replies
    • 5k views

  15. Small Bug in Renew Tab under clientarea domain manage

    By grapyhost,
    • 3 replies
    • 1.2k views

  16. Connection and Upgrading Error

    By Mike4286,
    • 5 replies
    • 4.7k views

  17. Manage API Credentials

    By amirali,
    • 1 reply
    • 1.8k views

  18. Automaic domain renewal and not sufficient credit

    By Remitur,
    • 1 reply
    • 899 views

  19. cron jobs for domains

    By crshep,
    • 2 replies
    • 2k views

  20. Thumbnail & corrupt download ticket attachments

    By Mehdi,
    • 5 replies
    • 2.2k views

  21. Renewal invoices not being created

    By Héctor Luaces,
    • 1 reply
    • 1.5k views

  22. TODO list gone crazy since 7.6?

    By slim,
    • 2 replies
    • 1.3k views

  23. Orphaned files/folders left after upgrade

    By Linuxweb,
    • 0 replies
    • 816 views

  24. Domain available error

    By NiekGC,
    • 1 reply
    • 1.2k views

  25. DNS of domains not being retrieved on WHMCS 7.6.0

    By MarceloPe,
    • 4 replies
    • 1.6k views
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