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Web Host Pro

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Web Host Pro last won the day on July 15 2017

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  1. https://example.com/?systpl=clientx&carttpl=six This example just shows the same main template I always use. Is there a way to have this testing url go to a specific page? Like https://example.com/?systpl=clientx&carttpl=six/index2.php The reference page doesn't list how to go to a direct page or what to do if the previewing temp late still shows the main template. https://help.whmcs.com/m/customisation/l/680995-previewing-a-template Thanks,
  2. Hi, We have a customer that is worried about the the WHMCS auto login bypassing the cpPanel 2FA. Is there a way to enable 2fa when using the WHMCS auto login from WHMCS to cPanel?
  3. Hi, The images for SolusVM use the IP with SSL to load. This does not work: <img src="https://123.123.123.123:5656/graphs/__client/__777/_bandwidth_4b337jit67i7ac0407dd23a-06250jfir67ij0f7b6aa0d17b.png" alt="Traffic Graph Unavailable"> This would work: <img src="https://123.hostname.com:5656/graphs/__client/__777/_bandwidth_4b337jit67i7ac0407dd23a-06250jfir67ij0f7b6aa0d17b.png" alt="Traffic Graph Unavailable"> For both these images: Traffic Graph Unavailable HDD Graph Unavailable SSL is only installed on the hostname, so hot linking to the images on the SolusVM server through the IP will always have an error. Is there a way to link to these images from the hostname? I changed the IP to the hostname in the server settings in WHMCS, but it auto changes it back to the IP.
  4. Thanks Brian, yeah I'm trying to avoid any changes that will just be overwritten with theme and WHMCS updates. It would have to be a hook to avoid it being overwritten with updates. But thanks for thinking about it though. Maybe in the future WHMCS will allow a way to disable forced validation for checking out.
  5. Hi, I would like if possible to not have WHMCS stop people from checking out from not inputting the correct options with VPS and Dedicated servers. I would rather just fix it when activating the account. The options are confusing and can be very off-putting for new customers. Thanks! Here is the options I would like to ignore if not correctly added at sign up. Basically all of them. You must enter a hostname for your server You must enter a prefix for both nameservers You must enter your desired root password Hostname (two dots needed eg: host.domain.com) servername.yourdomain.com Root Password Name Server 1 eg: ns1 (leave out the domain name) ns1 Name Server 2 eg: ns2 (leave out the domain name) ns2
  6. Yeah I think redirecting is more common, but now I'm kind of thinking it might earn more trust with the customer, and be less likely to have any errors with just an invoice. Maybe....
  7. We have two credit card processors. One is only for existing customers and one is for new sign ups. I was wondering if we could disable a processor just in the public checkout, but still have it for existing customers that have a product. Basically disable a processor in the main checkout, then have it when adding products after the customer has a product.
  8. I normally use Automatically take the user to the invoice, just wondering which is more common and maybe some feedback on why.
  9. Awesome, yes it's 7.9.2 Is there a way to update the new settings right away? Or should I wait for the cron to kick in?
  10. I've noticed WHMCS shows much more space used for customers than what's in cPanel. For example, today a customer has an over space limit message and WHMCS shows Disk Space 8.91 GB 5 hours ago But when I enter cPanel it shows: Disk Usage 322.07 MB / 4.88 GB (6.44%) From 322MB to 9GB is a big difference and it's an issue that customer sees an over space limit error. Any idea how to fix this and or remove it from showing the error in the customers panel.
  11. Every once in a while we get a customer that I guess just likes contacting us and send 50-60 tickets a month, several are the exact same question we have no control over. It's flattering but also border line abuse. Can we limit this? Not the email tickets but normal where you open the ticket from the account manager.
  12. I hate to reply to a super old thread but I have this same error with .pro domains at onlinenic. Anyone know if there is a solution yet? domaintype and domain do not match For now we have to go to Onlinenic and manually renew certain domain types.
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