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Domain transfer issue


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Hi, all!. Hope I could get some help here. I have a friend who signed up on my hosting account. She has a website from another provider, so when she signed up, I did an email migration first. Once that was done, I then logged onto her a count and started a domain transfer. After that, I got a notification in my whmcs. "Bad username or password". 

How can I fix this?


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Ok, I think I know what the problem is. In my hosting site, I have 6 domain names registered. When I log on enom.com, it shows 0. So my guess is that my enom.com account is not tied in my hosting site. I apparently have an enom account active, but not the same account as in the enom.com site. I'm currently on hold for customer support to set it straight.

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