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serious cron job issue

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Dear Community

after changed whmcs to an other directadmin server, this message below  is keep receiving in our mail box if we set the cron job to 5 minutes, its driving me crazy and it is not working at all.
Please advice what is happening here? ioncube is installed and the server is the same as previous one. Even when moving the crons folder back to public_html we are receiving this message in our mailbox every 5 minutes

Site error: the ionCube PHP Loader needs to be installed. This is a widely used PHP extension for running ionCube protected PHP code, website security and malware blocking.

Anyone has some ideas?



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