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WHMCS Community Manager
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Everything posted by WHMCS ChrisD

  1. @Damo I appreciate you are offering a users prospective, I agree where you are coming from, it does, at the moment require another login (lets not get me started on that). However, the indication that we don't look at feature requests is complete and utter rubbish, a select few community users have thrown this around for a while, however one of our 7.x releases addressed a number of feature requests and I know for a fact the dev team DO review this on a very regular basis an incorporate them into the roadmap. The most recent example of this is the introduction of Bootstrap 4 in the Twenty One Theme, the ticket system obeying RFC 3834, the ability to Disable or edit Security Questions by user or globally, the ability to Test Email before sending to name a few. At the end of the day, this is the WHMCS.Community that is staffed with our team, we do our best to provide the most up to date information as we are able to however, at the end of the day there are some things we are not able to confirm until they are made available.
  2. Hmm i'm not replicating this, where did you get this error? When I go to. https://www.whmcs.com/reseller-support I am not able to replicate this
  3. Hey @Damo Thanks for your feedback, I know its something that has been discussed in the past an I'd suggest adding in a feature request to allow people to vote on as well.
  4. Hi Businezz https://docs.whmcs.com/Maintenance#Resetting_your_database will help you out with this.
  5. I have now moved this to the correct board for you David
  6. Hello @dandju Thank you for your report, although I havent seen this issue reported anywhere else I will see if I can replicate this and open a case if needed, I'll let you know in this thread once I have completed testing,
  7. Which version of WHMCS are you using Dario? Do you get any errors in your Browser Console?
  8. Hi Ludvig, I'm attempting to replicate this behaviour, if you click create order does the system proceed with the order? Is the next due date ahead of todays date?
  9. AutoAuth Removed AutoAuth was deprecated in WHMCS 7.10 and has been removed in WHMCS 8.1. We recommend that you use the CreateSsoToken API to direct users from an authenticated system to a mapped WHMCS client account. Realtime Register The Realtime Register module has been removed. You can find supported registrar modules in the WHMCS Marketplace.
  10. As with any new release we craft a range of new documentation heres an overview of our new documentation for WHMCS V8.1 New Twenty-One Client Area Theme Disabling Outgoing Mail Email Importing OAuth2 for Email Importing Social Networking (Updated) Data Retention Policy Automation (Updated) Clients Users Tab (Updated) Users and Accounts (Updated) General Tab (Updated) Standard Order Form Templates (Updated)
  11. What's new in WHMCS 8.0 New Client Area Theme - Updated, improved, and based upon Bootstrap 4. Child Themes - The new and easier way to create custom themes. OAuth for POP3/IMAP - Ensuring compatibility for upcoming changes from email services. Google Analytics 4 - Ensuring full support and compatibility with the new Google Analytics. Automated User Cleanup - Delete and manage users easily. For more information about the new features in WHMCS 8.1, visit the What's New in WHMCS 8.1 Microsite As a reminder in WHMCS 8.0 & Later our PHP Requirements have changed WHMCS 8.0 and above requires PHP 7.2 or later. You must be running PHP 7.2 or later in order for the Automatic Updater to show WHMCS 8.0 as available to install. If you are running PHP 7.1 or earlier, to update to WHMCS 8.0 via the Automatic Updater, you will first need to upgrade to PHP 7.2 or PHP 7.3, and then Check for Updates and perform the update. Once you are running WHMCS 8.0, you may upgrade to PHP 7.4 if desired
  12. Thank you for contributing to the Version 8 Release Board this has been an extremely active board. As we are now over a month beyond the release of WHMCS Version 8.0 we are now beginning the process of migrating topics out of the release boards and moving these into our normal boards. This will happen over the next week. Migration Schedule: From Today no new threads can be created, existing threads can continue to be replied to. Current threads will begin migrating to our normal boards from today we will leave links to the new threads to enable to find where they have been moved to. This board will be retired from November 13th at which time all threads will have been moved to the new boards. Thanks again for being a part of the release board see you again for our next release!
  13. Hello @jmginer Thank you for this thread, I will come back to you with further information in due course, in the mean time, with the topic you have opened is that a feature request topic?
  14. Hello Vikash, Thank you for your post. When a customer has more than 160 TLDs in their WHMCS application, they may be unable to save settings on certain, what seem to be random TLDs. The reason for this is due to a setting in PHP called `max_input_vars`. By default it is set to 1000. This setting truncates forms that contain more input fields than the setting and results in some TLDs being saved and others not. To correct this, you cannot change the setting at runtime (ie in configuration.php using ini_set) but you can set it in a php.ini or .htaccess file. In the admin folder create an .htaccess file if it doesn't already exist and add: php_value max_input_vars 10000
  15. @Hostsails Thanks for your question, we use our own in-house built solution.
  16. @steph.hope please do not remove content from the community regardless of if you solve this or not, its important that we keep solutions in tact for users searching if they have the issue in the future.
  17. Hi Tad, I can see that you are using the PayPal Basic module, below are the details around the API Credentials to be used for this module. API Fields Used for issuing refunds within WHMCS (saving the need to login at PayPal). These credentials can be accessed with the API Credentials tool found in the Tools > All Tools section of the PayPal Business dashboard. Alternatively, they can be accessed directly by navigating to https://www.paypal.com/businessmanage/credentials/apiAccess For more information refer to Automated Refunds
  18. Are you using the default blend theme or a custom theme @santiago.l.f? Do you have any errors in your Browser Console?
  19. Hi Xfireteam1 This is a plain text box, it's not possible to add a QR Image in here I'm afraid.
  20. Hi @jacksony Out of the box, no there is not a way to disable this as a standalone product you would only be able to disable the free plan. The other option might be to use a hook however would you like me to move this to a board where someone may be able to assist you with hooks?
  21. Hmm, that does seem odd would you mind sending a private message to me with a screenshot of this
  22. @serverhosh it may be best to open a support ticket via www.whmcs.com/submit-a-ticket or www.whmcs.com/reseller-support
  23. Glad to hear that this is now resolved for you @EvolveWebHosting! Thank you for the update
  24. Does the invoice show both payments @SDB
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