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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (25095 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6456 topics in this forum

  1. Issues with Cancellation requests and Terminate button

    By Andrew PNV,   
    • 1 reply
    • 559 views

  2. Suspended account restarted invoicing on it's own

    By bear,
    • 4 replies
    • 768 views

  3. WorldPay FuturePay Capture - Cron Job

    By lkitching,   
    • 3 replies
    • 819 views

  4. Error: Call to undefined function WHMCS\Payment\PayMethod\run_hook()

    By Chris74,   
    • 9 replies
    • 3.7k views

  5. Possible brute force IP attack - how to block international access

    By SteelSignature,
    • 1 reply
    • 706 views

  6. Issue with .co.za availability lookup

    By peakhostingza,
    • 1 reply
    • 739 views

  7. Cannot Change Domain Pricing

    By Ralph,   
    • 3 replies
    • 746 views

  8. Recurring Promotions Not Working

    By xlegends,
    • 5 replies
    • 701 views

  9. DailyCronJob hook

    By LosBooom,
    • 5 replies
    • 1k views

  10. Cron log

    By ImmortalGS,
    • 0 replies
    • 481 views

  11. Setting up a hosting service through client are is too slow.

    By Chandima,
    • 1 reply
    • 489 views

  12. Upgrading to 7.8.x and payment methods are mixed up

    By pacwebhosting,   
    • 8 replies
    • 1.9k views

  13. VAT

    By graziano_68,
    • 16 replies
    • 3.3k views

  14. Page Not Found We couldn't find that page. Please try navigating using the options below.

    By sohy88,
    • 1 reply
    • 680 views

  15. Order confirmed get executed twice

    By ethar,
    • 1 reply
    • 617 views

  16. ServerSync importing reseller packages - removing reseller name

    By WebEminence,
    • 1 reply
    • 652 views

  17. Cron pop.php | Site error: the ionCube PHP Loader needs to be installed.

    By Frankenstein,
    • 1 reply
    • 1.3k views

  18. Cant View Support Ticket in Admin Area

    By sibuk,   
    • 2 replies
    • 1.1k views

  19. PHP Notices: Undefined index - vendor/smarty/smarty/libs/sysplugins/smarty_internal_templatebase.php

    By postcd,
    • 3 replies
    • 1.5k views

  20. Domain search not working after upgrade

    By Microcen,
    • 5 replies
    • 833 views

  21. Maxmind Now working anymore?

    By kingbrend,   
    • 5 replies
    • 1.1k views

  22. The system cron does not appear to have completed successfully within the last 24 hours.

    By jackshreeve,
    • 0 replies
    • 666 views

  23. Move to another space/domain - its rewriting itself

    By Frankenstein,
    • 6 replies
    • 705 views

  24. Credit Card info all gone

    By Cubeboy,
    • 1 reply
    • 603 views

  25. Hostname problem

    By nizari_rachid,
    • 0 replies
    • 412 views
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