

Tom Wilson
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Hi guys I want to be able to add the below to any customer that is logged in: <!-- Start of magicwebdesignshelp Zendesk Widget script --> <script id="ze-snippet" src="https://static.zdassets.com/ekr/snippet.js?key=7f9fba61-cc12-4564-a455-853beb469132"> </script> <!-- End of magicwebdesignshelp Zendesk Widget script --> How would I do this? Thanks Tom
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Hi guys How do I remove the option for customers to choose the ticket priority on ticket submission?
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Tom Wilson started following Email if paid by bank transfer, Sign in with Apple, Move all support function to another link and and 2 others
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Hi all Do any of you know how to install Sign in with Apple, or if this is coming soon for WHMCS? Thanks
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Thanks! How about a page for a web hosting product too? On this one, I would like to not only add one, but remove one too, I am wanting to remove the 'Request Cancellation' and 'Upgrade/Downgrade Options'.
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Hey We've just got Zendesk, and won't be using the built-in WHMCS KB and Support system. What's the easiest way to send anyone who goes to submit a ticket, goes to the KB or tries to view a support ticket gets redirected to another link. I also want to remove the 'Recent support tickets' from the client's home page. Any help is appreciated 🙂 Thanks Tom
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Hello I know this is possible through hooks but I'm not sure how exactly! In the client area within the domain details page: I want to add an option under 'Manage' which will link to another page - how do I do this?
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Hello A client is activated as an Affiliate, they referred someone who we signed up manually so it did not register that the Affiliate has had a sign up. Any way of adding this manually?
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New customer - passwords do not match bug
Tom Wilson replied to Tom Wilson's topic in V7.8 Beta Discussion
Hi, yes we are. -
I'm actually in the process right now of moving it all to a separate sub domain 🙂
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Hello Once viewed an invoice, then clicking 'Pay now' it takes you to the checkout page but does not work. Firstly, it asks for a card type which is blank and when submitting card payments it has an error, details included below. Don't worry the card details used are testing details so nothing to steal 🙂 " Error: Call to a member function attach() on null in /var/www/vhosts/magicwebdesigns.co.uk/httpdocs/modules/gateways/stripe.php:0 Stack trace: #0 /var/www/vhosts/testing/httpdocs/includes/ccfunctions.php(0): stripe_storeremote(Array) #1 /var/www/vhosts/testing/httpdocs/creditcard.php(0): updateCCDetails(44798, 'Visa', '400000000000306...', '123', '', '', '', '', '', ' AND `gateway` ...', NULL) #2 {main} "
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Hey guys Very small bug, but something that could be ironed out 🙂 This showed when a customer checked out for the first time, entered their details, password etc... the password they entered did not match so it showed: The little bullet point should not belong there 🙂
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Hello I have a bank transfer payment gateway set up. I want it so if this is the chosen payment method it sends them an email informing them on how to pay it. Any one know how?
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Hello! We've added a 'Configurable Options' section which asks the user the type of cPanel they would like, one being standard and one being a stripped down version. I can't seem to make it so this configurable option actually changes anything though? Depending on their selection here I want to give the customer a different WHM package, is this possible? Thanks!
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Remove option to upload attachment for a specific department
Tom Wilson posted a topic in Using WHMCS
Hello! Is there a way to remove the attachment box when creating a ticket if it's being created for department x? Thanks Tom -
Hey! We're currently building a new help centre (inside of the WHMCS environment) and I would like to do the following: if user has a ticket that's marked as anything, but closed then output some html code. Is this possible? Thanks!