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ZeroGravity

WHMCS deleting customers from Stripe Gateway

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I was wondering why I was getting so many duplicate customers in Stripe. Today I discovered why when a client deleted a card and was unable to add a new one. If a client deletes the only credit card they have on their account, WHMCS deletes the customer from Stripe.

So if a customer has a new card and deletes the old one first, their account in Stripe is deleted. When they add the new card it creates a new customer in Stripe. So now going to Stripe you can't easily see a full history of the client without searching and jumping through various screens. Because the account is deleted there is some information you can no longer access as Stripe removes it when the account is deleted. I don't know what happened to prevent this client adding a new card but WHMCS was trying to use the Gateway ID for the deleted Stripe account to add the new card.

Why is WHMCS deleting the Stripe account when the last CC is deleted?

Edited by ZeroGravity

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