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Kamran

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About Kamran

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  1. Hi Chris,

              Can you please look into why usage metrics is not working for 3rd party provisioning module developers or please ask your team to help as soon as possible.I've sent a ticket to WHMCS support but according to them they do not cater tickets related to 3rd party module development so can you please get us into speed as usage metrics is very important for my employer and we're soon heading towards a product launch so time is ticking for us, any kind of help regarding solving this issue will be highly appreciated!

    P.S. Syntax is not the issue here(just so you know)

  2. Kamran

    Meaning of Tenant

    Hi, What is the meaning of a tenant in context to WHMCS and what is meant by tenant id? I've tried a lot of options like using serviceid, clientid and productid as tenantid but nothing works here is the link where this term is mentioned. Thanks!
  3. Greetings, I'm developing a module for my service which tracks usage information and my current module works fine, usage metrics which released for WHMCS v7.9 attracted me and hence found a use case for my service but the issue that I am facing is usage data won't update (not even once!) I've followed all these links including Usage billing feature doc, Usage metrics provisioning module doc and class doc whereas have posted my relevant code and details on whmcs community under whmcs 7.9 beta discussion but did not recieve any help so far on this issue below is the link for that post: If anyone in the community(either from WHMCS staff or anyone ) knows what's wrong and can help it'll be much appreciated as this feature is quite important for my organization. Thank you!
  4. Welcome to WHMCS.Community Kamran! We're glad you're here please take some time to familiarise yourself with the Community Rules & Guidelines and take a moment to introduce yourself to other WHMCS.Community members in the Introduce Yourself Board.

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