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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (35512 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6604 topics in this forum

  1. Attempt Capture False Error

    By Evolve Web Hosting,
    • 1 reply
    • 754 views

  2. Email Piping - Failed to make mounts private: Permission denied

    By jburns,
    • 4 replies
    • 1.3k views

  3. Cant fetch data from database

    By osmanboy,
    • 12 replies
    • 3.9k views

  4. New PayPal integration created subscription as created but not active... didn't collect money.

    By pironic,
    • 0 replies
    • 761 views

  5. Oops error issue afte upgrading to V710.1 using Softaculous

    By KTP,
    • 0 replies
    • 737 views

  6. `Error Updating Value` when saving addon settings

    By earthgirlllc,   
    • 2 replies
    • 1.4k views

  7. Unable to access admin

    By GeekLabs,
    • 2 replies
    • 788 views

  8. Knowledgebase allows a visitor to rate only one article; after that, you can not rate any other articles at all.

    By ITWolfy,   
    • 15 replies
    • 2.7k views

  9. Administration problem after update

    By hostingarg,
    • 14 replies
    • 2k views

  10. Email marketer sends mail everyday

    By SwiftModders,   
    • 13 replies
    • 2.6k views

  11. how can I make cron run a job right now, for testing/debugging? without changing the schedule!

    By zitu4life,   
    • 6 replies
    • 8.5k views

  12. Which .tpl file is client area built on?

    By bookman53,
    • 4 replies
    • 1.8k views

  13. Malformed UTF-8 characters, possibly incorrectly encoded

    By bryanjack,
    • 0 replies
    • 1.4k views

  14. Stripe Error 402 /v1 PhpBindings/6.43.1 WHMCS/7

    By jacksony,
    • 1 reply
    • 909 views

  15. Add new payment method - 404

    By battles,   
    • 14 replies
    • 2.3k views

  16. Issue kbArticle rating one and all

    By McAtze,   
    • 1 reply
    • 1.2k views

  17. Call to a member function marketingEmailOptIn() on null

    By Anasco,
    • 11 replies
    • 2.6k views

  18. Upgrade to 7.10.1 Causes blank page

    By Johanis,
    • 18 replies
    • 2k views

  19. Issue in domain auto-renewal billing

    By Remitur,
    • 1 reply
    • 818 views

  20. Update NS ip

    By osmanboy,
    • 3 replies
    • 1.1k views

  21. Updates to 7.10.1 caused critical erro

    By mikehrm,
    • 1 reply
    • 807 views

  22. Credit Card Payment Removed from WHMCS for No Reason.

    By davet,   
    • 15 replies
    • 3.1k views

  23. AMEX cards not enabled - but being accepted

    By Chris74,
    • 1 reply
    • 1.1k views

  24. Stripe not working

    By philipp1992,
    • 1 reply
    • 2.5k views

  25. Edit Mass Mail can't add images

    By Abdelkarim,
    • 1 reply
    • 890 views
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