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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (36027 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6612 topics in this forum

  1. Unexpected payment method value. Exiting.

    By Kian,
    • 2 replies
    • 922 views

  2. Browse extensions by category not working

    By aknight,
    • 4 replies
    • 1.5k views

  3. No invoice generated

    By Andyucs,
    • 0 replies
    • 733 views

  4. Cron Job - Backup Generation Failed. Error Code: 19

    By lims,
    • 2 replies
    • 1.6k views

  5. Free Trial Product Status Changes

    By Greysoul,
    • 0 replies
    • 915 views

  6. Register TLD's & Sync Not Available

    By jadams,
    • 1 reply
    • 910 views

  7. Dropdown return different to item displayed?

    By elli,
    • 1 reply
    • 930 views

  8. [SOLVED] [7.8.3] User's currencyId reset to '0' randomly

    By EpoxyElegant,
    • 0 replies
    • 768 views

  9. Attempt Capture False Error

    By Evolve Web Hosting,
    • 1 reply
    • 774 views

  10. Email Piping - Failed to make mounts private: Permission denied

    By jburns,
    • 4 replies
    • 1.3k views

  11. Cant fetch data from database

    By osmanboy,
    • 12 replies
    • 4k views

  12. New PayPal integration created subscription as created but not active... didn't collect money.

    By pironic,
    • 0 replies
    • 794 views

  13. Oops error issue afte upgrading to V710.1 using Softaculous

    By KTP,
    • 0 replies
    • 761 views

  14. `Error Updating Value` when saving addon settings

    By earthgirlllc,   
    • 2 replies
    • 1.4k views

  15. Unable to access admin

    By GeekLabs,
    • 2 replies
    • 815 views

  16. Knowledgebase allows a visitor to rate only one article; after that, you can not rate any other articles at all.

    By ITWolfy,   
    • 15 replies
    • 2.8k views

  17. Administration problem after update

    By hostingarg,
    • 14 replies
    • 2.1k views

  18. Email marketer sends mail everyday

    By SwiftModders,   
    • 13 replies
    • 2.7k views

  19. how can I make cron run a job right now, for testing/debugging? without changing the schedule!

    By zitu4life,   
    • 6 replies
    • 8.6k views

  20. Which .tpl file is client area built on?

    By bookman53,
    • 4 replies
    • 1.9k views

  21. Malformed UTF-8 characters, possibly incorrectly encoded

    By bryanjack,
    • 0 replies
    • 1.5k views

  22. Stripe Error 402 /v1 PhpBindings/6.43.1 WHMCS/7

    By jacksony,
    • 1 reply
    • 935 views

  23. Add new payment method - 404

    By battles,   
    • 14 replies
    • 2.4k views

  24. Issue kbArticle rating one and all

    By McAtze,   
    • 1 reply
    • 1.2k views

  25. Call to a member function marketingEmailOptIn() on null

    By Anasco,
    • 11 replies
    • 2.7k views
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