Problem with WHMCS Cron Report Timing

[jacksony]

Hi,

We have a strange problem.

Our setting in WHMCS is to run cron at 00:00 hours.

Our server is on +8 GMT.

I'm realising the Cron Report/Summary is sent out at 08:00 +GMT instead of 00:00 +8 GMT.

Is this a bug?

[brian!]

2 hours ago, jacksony said:

Is this a bug?

it's a common occurrence where the server time doesn't match WHMCS.

the way i've always tweaked it is to add a line to the configuration.php file...

the official way is to edit the php.ini file - https://docs.whmcs.com/Changing_Timezone

either way, one of them should fix the issue.

[jacksony]

Thanks for answering the same question many times.

Is there a way to check if it works? Instead of waiting for the 1200am for the whmcs cron to run?

[WHMCS Alex]

Hello @jacksony

You can check this by navigating to Setup > Automation settings  and looking at the "Last Run" time value in the green box , then compare it with the time in the right corner of the admin UI. They should match or be within 5 minutes of each other (assuming your cron is executed every 5 minutes).

We have some cron specific documentation at the bottom of this page that may also help: https://docs.whmcs.com/Changing_Timezone

My personal recommendation would be to specify a date.timezone value in the cron command itself. The reason for this is then you can be absolutely sure it's executing under the correct timezone, and it saves having to investigate any difference between the timezone your php-cli is using vs what is set for this in the PHP configuration applied to web pages like WHMCS. Below is an example of running the cron.php script under the Europe/London timezone:

php -d "date.timezone=Europe/London" -q /path/to/crons/cron.php

I hope this helps.