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WHMCS Peter

WHMCS Technical Analyst
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WHMCS Peter last won the day on March 31 2019

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About WHMCS Peter

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    WHMCS Technical Analyst

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  1. Hi @Sanin, It looks like I can replicate this issue. Case #CORE-10435 is open with our developers in order to have this reviewed for future releases. Whilst I cannot provide an estimated time for completion for this, once we resolve cases and push features they are available at our change log, here: http://changelog.whmcs.com/ I apologize for the inconvenience, and appreciate your patience as we work to resolve this.
  2. WHMCS Peter

    Error on cart checkout update to 7.9.0

    I'm pleased to advise that we now have a hotfix for this issue. It is available for download here: Should you wish to utilise it, please unzip the directory, maintaining the directory structure and overwrite any files if asked to do so.
  3. Version 1.0.0

    22 downloads

    An issue has been identified in the 7.9.0 release - published on 8th January 2020, that can prevent predefined products from being added to quotes in certain circumstances. An error message will be logged in the server PHP error logs or an Oops! error output on screen. The error details contain: exception 'Whoops\Exception\ErrorException' with message 'Call to undefined function array_key_first()' in /home/v79whmcssupport/public_html/whmcs/admin/quotes.php:0 This occurs when when a predefined product has One-Time pricing applied with a PHP version below 7.3.0. This hotfix applies only to 7.9.0
  4. WHMCS Peter

    Allowed memory size (phpinfo) issue

    Sure thing. If you notice an inconsistency between the memory_limit value in /home/craft/whmcs/php.ini and the one output in the CLI when running the command I provided, I'd definitely reach out to your System Administrator for assistance in diagnosing why that is occurring.
  5. Version 7.9.0

    35 downloads

    An issue has been identified in the 7.9.0 release - published on 8th January 2020, that can prevent products from being automatically set to "Active" after checkout in certain circumstances. An error message will be logged in the server PHP error logs or an Oops! error output on screen. The error details contain: exception 'Whoops\Exception\ErrorException' with message 'Undefined class constant 'Active'' in /home/v79whmcssupport/public_html/whmcs/includes/invoicefunctions.php:0 This occurs when when a customer has made payment on checkout and "Only Auto Provision for Existing" is checked in Setup > General Settings > Ordering. This hotfix applies only to 7.9.0
  6. WHMCS Peter

    Allowed memory size (phpinfo) issue

    As long as /home/craft/whmcs/php.ini is the path to your custom .ini file, I suspect it will. You can confirm it with: /usr/local/bin/php -c /home/craft/whmcs/php.ini -i | grep memory_limit You are however ommiting the -q command which we do recommend. So I recommend your cron be: /usr/local/bin/php -c /home/craft/whmcs/php.ini -q /home/craft/whmcsdata/crons/cron.php
  7. WHMCS Peter

    Allowed memory size (phpinfo) issue

    Hi, In that case, you'll need to update your cron job to use this custom configuration. To do that, you can use the -c flag. For example, if your cron was: php -q /path/to/crons/cron.php You should update it to php -c /path/to/custom/php.ini -q /path/to/crons/cron.php
  8. WHMCS Peter

    Allowed memory size (phpinfo) issue

    Hi there! Based on the log and how the error appears to occur during email sending, this would leave me to believe that this error may be occurring during your cron run. Could you please run the following command in SSH to confirm your memory_limit there? php -i | grep memory_limit
  9. WHMCS Peter

    Hi Everyone,

    Welcome to the WHMCS Community, Mohit!
  10. WHMCS Peter

    Resellers including WHMCS in package price question

    Hi! Through our WHMCS License Reseller program, WHMCS offers discounted rates dependent on the amount of licenses being purchased. The Reseller program does require a minimum of only 5 licenses each month to maintain reseller status. As you add more licenses, the discount increases. WHMCS also provides a free addon which allows you to automate the provision and management of WHMCS licenses from your own installation. I recommend taking a look at https://www.whmcs.com/resellers
  11. WHMCS Peter

    SQL injections

    Hi! It sounds like you may have a problem with spam submissions on your registration/order forms. To resolve this, I highly recommend implementing Google reCaptcha in to all of your forms. At least if the user is not logged in. To achieve this, you can review our documentation here: https://docs.whmcs.com/Google_reCAPTCHA Google reCaptcha is a great tool which will help block most, if not all automated submissions on your forms.
  12. WHMCS Peter

    Email Piping Problems

    Hi @Asad, This error indicates that Ioncube is not compiled in to your default PHP binary at: /usr/local/bin/php To resolve this, please reach out to your System Administrator and have them enable Ioncube 10 in your default PHP installation.
  13. Hi there! Based on that error, it indicates that your SQL server has somehow set your tbltransientdata table in to a "Read Only" state. In the first instance, I recommend following the guide here I found on Google: https://www.techcartnow.com/change-database-from-read-only-to-read-write-mode-in-sql-server/ Should this not prove useful, you'd need to reach out to your System Administrator or Qualified Database Administrator who can assist in removing Read-Only status from this table/database.
  14. WHMCS Peter

    Storing Variable

    Hi Everyone! I absolutely agree here that Capsule is the way forward. We recently updated the sample addon module to reflect this however, it looks like the Developer Documentation requires an update too. I've opened up an internal case with our Documentation team to have this updated.
  15. Hi everyone! Looking through our recent ticket history surrounding this, we have identified that this issue can occur when a PayMethod migration has not completed as expected. WHMCS expects a JSON format being returned. If you view a customers PayMethod for Stripe and see a single string similar to "cus_123456" under "Gateway Token", this is likely the issue. WHMCS expects to see JSON similar to the following in this field: {"customer":"cus_FkAzmnNeng3h0Y","method":"pm_1FGQoTJhfjL6Y9T60u0lstUr"} We expect to see this resolved in WHMCS 7.8.2. Please ensure you have updated. If the issue persists, remove the PayMethod and add the client card details again, ensuring the token is shown as above. It's also possible this issue has occurred if a single cus_ token was migrated from a third-party module and then switched to the original, stock Stripe module.
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