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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (36029 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6612 topics in this forum

  1. Lost Email Templates

    By DirectNet,   
    • 2 replies
    • 1.5k views

  2. VPN page not working

    By Tom Wilson,
    • 10 replies
    • 1.8k views

  3. Cron.php Bus error

    By AdSwitch,
    • 3 replies
    • 1.5k views

  4. [FIXED] Hidden Knowledgebase Articles showing in Client Area

    By ceaza,
    • 18 replies
    • 3.2k views

  5. Client Sign up shows Server IP

    By jdmefsir,
    • 0 replies
    • 799 views

  6. Create Credit Card Invoice email invoice_auto_capture_available check failing

    By ic-hostingau,   
    • 22 replies
    • 3.8k views

  7. %20 in product URL

    By iClicks,
    • 1 reply
    • 723 views

  8. WHMCS domain name encoding - eNom registration

    By Sanin,   
    • 1 reply
    • 999 views

  9. CodeGuard order causes Oops Error

    By garybarr,
    • 2 replies
    • 994 views

  10. Error on cart checkout update to 7.9.0

    By NewTommy,   
    • 2 replies
    • 1.2k views

  11. Oops errors to client showing debug and links to WHMCS?

    By Chris74,   
    • 5 replies
    • 2.8k views

  12. WHMCS Admin Panel Not Working.

    By Piyush Mahes,
    • 2 replies
    • 2k views

  13. BUG - WHMCS 7.8.3 - 2Checkout - Recurring Payment Only - Discount is being applied twice 1 2

    By Mechanic,   
    • 27 replies
    • 8.7k views

  14. Stripe failing with "empty string" error

    By bear,
    • 1 reply
    • 1.6k views

  15. Verification and Signup emails are not being sent

    By GoogieHost,
    • 2 replies
    • 1.3k views

  16. This problem is coming when I am adding my product

    By Ritesh Vishwakarma,
    • 0 replies
    • 819 views

  17. In Domain price twice same currency

    By messir,
    • 17 replies
    • 2.3k views

  18. Can't add new TLD

    By messir,
    • 1 reply
    • 815 views

  19. Incorrect e-mail template with Stripe payments

    By donostiarra,
    • 1 reply
    • 1k views

  20. Custom Domain Registrar (help)

    By baymax,
    • 6 replies
    • 2.7k views

  21. Payment Problems

    By smithygotlost,   
    • 5 replies
    • 2.5k views

  22. Order Accept Encountered Problems.

    By Thomasmcdaniel9,
    • 9 replies
    • 5.5k views

  23. Domains must begin with a letter or a number and be between and characters in length Please check your entry and try again.

    By messir,
    • 6 replies
    • 4.1k views

  24. Domain invoices are not being generated

    By dryice,
    • 7 replies
    • 1.5k views

  25. Card number is required'

    By Burti,   
    • 24 replies
    • 6.5k views
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