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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (36029 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6612 topics in this forum

  1. Order confirmed get executed twice

    By ethar,
    • 1 reply
    • 951 views

  2. ServerSync importing reseller packages - removing reseller name

    By WebEminence,
    • 1 reply
    • 986 views

  3. Cron pop.php | Site error: the ionCube PHP Loader needs to be installed.

    By Frankenstein,
    • 1 reply
    • 1.7k views

  4. Cant View Support Ticket in Admin Area

    By sibuk,   
    • 2 replies
    • 1.4k views

  5. PHP Notices: Undefined index - vendor/smarty/smarty/libs/sysplugins/smarty_internal_templatebase.php

    By vsooe,
    • 3 replies
    • 2.6k views

  6. Domain search not working after upgrade

    By Microcen,
    • 5 replies
    • 1.4k views

  7. Maxmind Now working anymore?

    By kingbrend,   
    • 5 replies
    • 1.7k views

  8. The system cron does not appear to have completed successfully within the last 24 hours.

    By jackshreeve,
    • 0 replies
    • 964 views

  9. Move to another space/domain - its rewriting itself

    By Frankenstein,
    • 6 replies
    • 1.2k views

  10. Credit Card info all gone

    By Cubeboy,
    • 1 reply
    • 891 views

  11. Hostname problem

    By nizari_rachid,
    • 0 replies
    • 683 views

  12. Acquiring Logged in Client Variables

    By Hickman.io,
    • 6 replies
    • 1.5k views

  13. WHMCS PHPMailer can't connect to smtp but I can telnet to it on the same server?

    By thunderz,
    • 0 replies
    • 814 views

  14. Bad ticket CCs when a contact submits an email

    By sergiosainz,   
    • 11 replies
    • 2.3k views

  15. Promotion Code can't be applied

    By Ramin Ramesh,
    • 1 reply
    • 1.2k views

  16. No input area to enter prices for products

    By burakturk,
    • 4 replies
    • 1.2k views

  17. My site is showing unformed template

    By Sehrish Iftikhar,
    • 4 replies
    • 1.3k views

  18. Broken Template?

    By thunderz,
    • 2 replies
    • 1.3k views

  19. Raw Output When Sending Emails

    By LynxMukka,
    • 0 replies
    • 778 views

  20. Negative credit balance

    By Kian,
    • 1 reply
    • 1.4k views

  21. import tool doesn't work for dns manager

    By sherif.elshorbagy,
    • 0 replies
    • 768 views

  22. SMTP Error: Data not accepted

    By shadowplayfg2,
    • 1 reply
    • 1.3k views

  23. "whmcs pop cron did not run" email while everything is working

    By Keema,
    • 1 reply
    • 894 views

  24. problem Oops!

    By hazza3_502,
    • 0 replies
    • 715 views

  25. Unable to build route path for /domain/pricing

    By Remitur,   
    • 1 reply
    • 1.9k views
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