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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (35779 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6609 topics in this forum

  1. Cant View Support Ticket in Admin Area

    By sibuk,   
    • 2 replies
    • 1.4k views

  2. PHP Notices: Undefined index - vendor/smarty/smarty/libs/sysplugins/smarty_internal_templatebase.php

    By vsooe,
    • 3 replies
    • 2.6k views

  3. Domain search not working after upgrade

    By Microcen,
    • 5 replies
    • 1.4k views

  4. Maxmind Now working anymore?

    By kingbrend,   
    • 5 replies
    • 1.6k views

  5. The system cron does not appear to have completed successfully within the last 24 hours.

    By jackshreeve,
    • 0 replies
    • 950 views

  6. Move to another space/domain - its rewriting itself

    By Frankenstein,
    • 6 replies
    • 1.2k views

  7. Credit Card info all gone

    By Cubeboy,
    • 1 reply
    • 882 views

  8. Hostname problem

    By nizari_rachid,
    • 0 replies
    • 676 views

  9. Acquiring Logged in Client Variables

    By Hickman.io,
    • 6 replies
    • 1.5k views

  10. WHMCS PHPMailer can't connect to smtp but I can telnet to it on the same server?

    By thunderz,
    • 0 replies
    • 787 views

  11. Bad ticket CCs when a contact submits an email

    By sergiosainz,   
    • 11 replies
    • 2.3k views

  12. Promotion Code can't be applied

    By Ramin Ramesh,
    • 1 reply
    • 1.2k views

  13. No input area to enter prices for products

    By burakturk,
    • 4 replies
    • 1.2k views

  14. My site is showing unformed template

    By Sehrish Iftikhar,
    • 4 replies
    • 1.2k views

  15. Broken Template?

    By thunderz,
    • 2 replies
    • 1.3k views

  16. Raw Output When Sending Emails

    By LynxMukka,
    • 0 replies
    • 769 views

  17. Negative credit balance

    By Kian,
    • 1 reply
    • 1.3k views

  18. import tool doesn't work for dns manager

    By sherif.elshorbagy,
    • 0 replies
    • 753 views

  19. SMTP Error: Data not accepted

    By shadowplayfg2,
    • 1 reply
    • 1.3k views

  20. "whmcs pop cron did not run" email while everything is working

    By Keema,
    • 1 reply
    • 877 views

  21. problem Oops!

    By hazza3_502,
    • 0 replies
    • 705 views

  22. Unable to build route path for /domain/pricing

    By Remitur,   
    • 1 reply
    • 1.9k views

  23. Stripe statement descriptor not being set with 7.8.2

    By Tom Catchesides,   
    • 14 replies
    • 6k views

  24. Continue button gives empty cart validation error

    By elastichosted,
    • 0 replies
    • 714 views

  25. Custom page error

    By adv1453,
    • 2 replies
    • 923 views
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