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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (35512 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6604 topics in this forum

  1. Empty Domain Synchronisation Cron Report

    By WebHostingPeople,   
    • 10 replies
    • 2.2k views

  2. No Paypal Express option at checkout (cart.php)

    By Scotty501,
    • 5 replies
    • 1.6k views

  3. Bulk Domain NS Update Gives 504 Gateway Time-out nginx

    By Humanbeing,   
    • 2 replies
    • 1.2k views

  4. 100% promo discount is applying to all products (admin order)

    By sol2010,
    • 13 replies
    • 2.9k views

  5. Error with DNS Managment [2030288]

    By Mike4286,
    • 3 replies
    • 2.2k views

  6. Module Command Error cPanel API Response ?

    By trewhost,
    • 7 replies
    • 8.6k views

  7. Failed to create database session

    By coolfarmer,
    • 1 reply
    • 1.5k views

  8. Guests can no longer submit tickets 1 2

    By xyzulu,   
    • 43 replies
    • 7.2k views

  9. Child theme shows only copyright link

    By ChrisTERiS,
    • 9 replies
    • 2.8k views

  10. 12-Hour Time on Front-End

    By MichaelDW96,
    • 0 replies
    • 768 views

  11. Domain Renewal HELPPP

    By newbiedomainseller,
    • 4 replies
    • 1.4k views

  12. Email Piping not working

    By Andrew-FH,
    • 1 reply
    • 1.9k views

  13. unable to insert using Capsule

    By mth-matt,
    • 1 reply
    • 1.2k views

  14. nextinvoicedate field jumping a year

    By Mark Donne,   
    • 0 replies
    • 844 views

  15. Slack 3X the same item

    By vinc1402,
    • 0 replies
    • 817 views

  16. Email Sending Failed - Invalid user id provided (Subject: [Ticket ID: {$ticket_id}] {$ticket_subject}) - errors in activity log for some ticket responses

    By webio,
    • 2 replies
    • 1.5k views

  17. System settings and Apps & Integrations giving 404 error

    By K28,
    • 1 reply
    • 797 views

  18. Security Breach Level 1 - Configuration.php

    By FrogCF,
    • 0 replies
    • 2k views

  19. SQL Error from cron select * frmo tbltickets status IN clause empty

    By Trevallion1776,
    • 0 replies
    • 625 views

  20. Cron error Timezone

    By Vs Nu,
    • 1 reply
    • 3.1k views

  21. Cron issues v8.04

    By lims,
    • 1 reply
    • 847 views

  22. error file in admin folder

    By m107,
    • 0 replies
    • 856 views

  23. Email Campaign Bug?

    By Chad,
    • 0 replies
    • 766 views

  24. Email Verification Link Not Verifying Account Due To Custom Template

    By Harrison Mayotte,   
    • 3 replies
    • 2k views

  25. Issue with OpenIDConnect

    By nikhilesh,   
    • 1 reply
    • 1.4k views
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