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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (35776 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6608 topics in this forum

  1. Unable to remove created users 1 2 3

    By ThemeMetro,
    • 71 replies
    • 22.3k views

  2. Health & Updates : Warnings and Failures

    By pRieStaKos,
    • 17 replies
    • 6.1k views

  3. Unable to register .APP domain

    By Isaac Asher,
    • 1 reply
    • 1.5k views

  4. Error: Error: [] operator not supported for strings

    By officertatum,
    • 1 reply
    • 1.2k views

  5. Empty Domain Synchronisation Cron Report

    By WebHostingPeople,   
    • 10 replies
    • 2.2k views

  6. No Paypal Express option at checkout (cart.php)

    By Scotty501,
    • 5 replies
    • 1.6k views

  7. Bulk Domain NS Update Gives 504 Gateway Time-out nginx

    By Humanbeing,   
    • 2 replies
    • 1.2k views

  8. 100% promo discount is applying to all products (admin order)

    By sol2010,
    • 13 replies
    • 2.9k views

  9. Error with DNS Managment [2030288]

    By Mike4286,
    • 3 replies
    • 2.2k views

  10. Module Command Error cPanel API Response ?

    By trewhost,
    • 7 replies
    • 8.7k views

  11. Failed to create database session

    By coolfarmer,
    • 1 reply
    • 1.5k views

  12. Guests can no longer submit tickets 1 2

    By xyzulu,   
    • 43 replies
    • 7.3k views

  13. Child theme shows only copyright link

    By ChrisTERiS,
    • 9 replies
    • 2.8k views

  14. 12-Hour Time on Front-End

    By MichaelDW96,
    • 0 replies
    • 785 views

  15. Domain Renewal HELPPP

    By newbiedomainseller,
    • 4 replies
    • 1.4k views

  16. Email Piping not working

    By Andrew-FH,
    • 1 reply
    • 2k views

  17. unable to insert using Capsule

    By mth-matt,
    • 1 reply
    • 1.2k views

  18. nextinvoicedate field jumping a year

    By Mark Donne,   
    • 0 replies
    • 853 views

  19. Slack 3X the same item

    By vinc1402,
    • 0 replies
    • 831 views

  20. Email Sending Failed - Invalid user id provided (Subject: [Ticket ID: {$ticket_id}] {$ticket_subject}) - errors in activity log for some ticket responses

    By webio,
    • 2 replies
    • 1.6k views

  21. System settings and Apps & Integrations giving 404 error

    By K28,
    • 1 reply
    • 813 views

  22. Security Breach Level 1 - Configuration.php

    By FrogCF,
    • 0 replies
    • 2k views

  23. SQL Error from cron select * frmo tbltickets status IN clause empty

    By Trevallion1776,
    • 0 replies
    • 635 views

  24. Cron error Timezone

    By Vs Nu,
    • 1 reply
    • 3.1k views

  25. Cron issues v8.04

    By lims,
    • 1 reply
    • 859 views
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