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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (36376 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6612 topics in this forum

  1. Negative Order numbers? -822230234 (ID: 2295)

    By slim,   
    • 10 replies
    • 2.5k views

  2. Speed Optimization

    By packagesplan,
    • 0 replies
    • 873 views

  3. Creating new accounts fail after new server upgrade

    By Mike4286,
    • 1 reply
    • 1.1k views

  4. Stripe SEPA Failing Webhook Endpoint Warning

    By myautodj,
    • 1 reply
    • 863 views

  5. No more presence of $currency Smarty object

    By bellafronte,   
    • 6 replies
    • 4.2k views

  6. Please theme devs help - after a recent update my integrated theme has some problems.

    By jackshreeve,
    • 1 reply
    • 758 views

  7. Laminas Error - Oops! Something went wrong...

    By hostblitz,   
    • 2 replies
    • 2.8k views

  8. Slow checkout

    By pjs32,
    • 2 replies
    • 1.3k views

  9. Unable to build route path for store-ssl-certificates-competitiveupgrade

    By Biswashost,
    • 4 replies
    • 2.1k views

  10. Laminas error in custom server provisioning module

    By heapmaster,
    • 4 replies
    • 2.5k views

  11. SwiftModders WHMCS Client Theme

    By ptoone,
    • 5 replies
    • 1.7k views

  12. High CPU Usage!

    By Joo32,
    • 2 replies
    • 5.3k views

  13. WHMCS Connect shows WHM Login Page

    By Vs Nu,
    • 2 replies
    • 2.4k views

  14. Critical Error Could not connect to the database.

    By Executable,   
    • 2 replies
    • 4.9k views

  15. Annual Income Report missing a few months

    By Faizal1,
    • 1 reply
    • 882 views

  16. Stripe

    By pjs32,
    • 4 replies
    • 1.5k views

  17. Invalid Argument Exception

    By Mark Coates,
    • 6 replies
    • 4.5k views

  18. Oops! after upgrading to v8

    By asil,
    • 3 replies
    • 2.9k views

  19. Change Version Hash on JS files

    By Andreas H,   
    • 1 reply
    • 2.3k views

  20. WHMCS not Provisioning ns1 & ns2 when adding hosting products to shopping cart

    By DHND,   
    • 0 replies
    • 887 views

  21. Since v8: When manually creating a client admin needs to enter the password

    By xyzulu,   
    • 5 replies
    • 1.7k views

  22. Custom template not working after i empty template cache

    By Marius B,
    • 0 replies
    • 699 views

  23. Trouble accepting an order

    By Dan DeRienzo,
    • 0 replies
    • 634 views

  24. Trouble accepting an order

    By Dan DeRienzo,
    • 0 replies
    • 634 views

  25. Wrong items showing in Client Log tab

    By blakeh,
    • 2 replies
    • 940 views
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