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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (37477 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6623 topics in this forum

  1. Failed to create database session

    By coolfarmer,
    • 1 reply
    • 1.6k views

  2. Guests can no longer submit tickets 1 2

    By xyzulu,   
    • 43 replies
    • 8.2k views

  3. Child theme shows only copyright link

    By ChrisTERiS,
    • 9 replies
    • 3k views

  4. 12-Hour Time on Front-End

    By MichaelDW96,
    • 0 replies
    • 827 views

  5. Domain Renewal HELPPP

    By newbiedomainseller,
    • 4 replies
    • 1.5k views

  6. Email Piping not working

    By Andrew-FH,
    • 1 reply
    • 2k views

  7. unable to insert using Capsule

    By mth-matt,
    • 1 reply
    • 1.3k views

  8. nextinvoicedate field jumping a year

    By Mark Donne,   
    • 0 replies
    • 899 views

  9. Slack 3X the same item

    By vinc1402,
    • 0 replies
    • 881 views

  10. Email Sending Failed - Invalid user id provided (Subject: [Ticket ID: {$ticket_id}] {$ticket_subject}) - errors in activity log for some ticket responses

    By webio,
    • 2 replies
    • 1.7k views

  11. System settings and Apps & Integrations giving 404 error

    By K28,
    • 1 reply
    • 855 views

  12. Security Breach Level 1 - Configuration.php

    By FrogCF,
    • 0 replies
    • 2.2k views

  13. SQL Error from cron select * frmo tbltickets status IN clause empty

    By Trevallion1776,
    • 0 replies
    • 671 views

  14. Cron error Timezone

    By Vs Nu,
    • 1 reply
    • 3.2k views

  15. Cron issues v8.04

    By lims,
    • 1 reply
    • 912 views

  16. error file in admin folder

    By m107,
    • 0 replies
    • 914 views

  17. Email Campaign Bug?

    By Chad,
    • 0 replies
    • 839 views

  18. Email Verification Link Not Verifying Account Due To Custom Template

    By Harrison Mayotte,   
    • 3 replies
    • 2.2k views

  19. Issue with OpenIDConnect

    By nikhilesh,   
    • 1 reply
    • 1.5k views

  20. CPANEL links going to incorrect account

    By PDJ,
    • 0 replies
    • 607 views

  21. General Settings Redirects to Home Page

    By cameronelsea,   
    • 0 replies
    • 1.3k views

  22. Getting a 403 Forbidden on Marketplace

    By AALayer,
    • 3 replies
    • 981 views

  23. Product Bundle Issues

    By Danellen2989,
    • 3 replies
    • 1.2k views

  24. Stripe charging all unpaid invoices

    By henrimule,   
    • 1 reply
    • 1.9k views

  25. Auto generate a password while creating a new client in version 8

    By ramf,
    • 7 replies
    • 3.6k views
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