Jump to content

[SOLVED] Two Factor Authentication No Longer Works?


linux4me

Recommended Posts

I've been using two factor authentication (2FA) with time-based tokens for WHMCS with the Symantec VIP Access App for quite a while, but today when I attempted to log in to update WHMCS from v. 8.0 to 8.1, my code was rejected and I had to use the backup code.

I went into the admin to reset 2FA for my account, and my App immediately recognizes the QR code, but WHMCS gives me the "The code you entered did not match what was expected. Please re-scan or enter the code and try again."

I've tried several times, but no luck. The App still works fine with the other sites I use it with.  Is this a bug with WHMCS?

Edited by linux4me
Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated