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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (37174 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6616 topics in this forum

  1. does anyone know how to lock Custom Client Fields?

    By hoya8,
    • 2 replies
    • 1.1k views

  2. Phantom Credits

    By mark9000,
    • 0 replies
    • 930 views

  3. Ticket shown wrong client information

    By asil,
    • 15 replies
    • 4.1k views

  4. Why can't clients find Mass Pay invoices?

    By DennisHermannsen,
    • 0 replies
    • 814 views

  5. i can't delete customers invoices

    By NTsolakos,
    • 1 reply
    • 768 views

  6. support tickets problem

    By muhammed elbanna,   
    • 1 reply
    • 1.6k views

  7. Email account does not exist

    By Shahzad_umt,
    • 0 replies
    • 756 views

  8. Database not adding the ID

    By cahdx,   
    • 1 reply
    • 1.7k views

  9. Getting Started Wizard - Access Denied

    By crunch,
    • 2 replies
    • 2.2k views

  10. Error during new user registration - We were unable to connect your account.

    By keyboardmls,
    • 1 reply
    • 1.1k views

  11. Orders not showing after migration to Plesk

    By cahdx,   
    • 1 reply
    • 1.5k views

  12. Code on customer signup name

    By nuffsaid,
    • 2 replies
    • 1.4k views

  13. Stripe SEPA integration error

    By Hostlix,   
    • 2 replies
    • 7k views

  14. customer dont see all invoices

    By Xantron,
    • 3 replies
    • 1.6k views

  15. PayPal Error - Shipping Address Missing!

    By unily,
    • 0 replies
    • 937 views

  16. 503 error on submitticket

    By Rimset,
    • 5 replies
    • 4.2k views

  17. 8.1 bugs / feedback ive found

    By tworak,   
    • 10 replies
    • 2.1k views

  18. Translation php string for EURid Geographical Restrictions

    By exlhost,
    • 2 replies
    • 1k views

  19. Convert contacts to users

    By battles,   
    • 8 replies
    • 4.4k views

  20. WHMCS Stripe Gateway and PCI Compliance

    By Rusky,   
    • 0 replies
    • 1.5k views

  21. Incorrect 'Invoice To' clients

    By Maradona,
    • 0 replies
    • 677 views

  22. Error 500 when unpublish announcement

    By Maradona,
    • 0 replies
    • 639 views

  23. WHMCS 8.1 not loading

    By AngelHidalgo,
    • 2 replies
    • 955 views

  24. WHMS 8.1 not work after update ,loading...

    By massa,
    • 2 replies
    • 1.2k views

  25. Stripe module problems v7.3.0

    By mustardman,   
    • 8 replies
    • 6.2k views
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