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Ithiel

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About Ithiel

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  1. It just became cost effective to move to another platform, haha
  2. I would suspect you're giving way too much credit to WHMCS and their track record of blatant lack if quality control...
  3. The documentation suggests that it will automatically upgrade you to the corresponding plan, which means there is essentially a dial-home on how many active clients you have. This also opens up a new vulnerability for WHMCS as well: junk user attack - where an attacker/spammer could create hundreds or thousands of junk client accounts in the targets WHMCS so that WHMCS hammers them with a stupid high bill for having too many accounts. Just when you think WHMCS has enough security exploits - they go and pull this crap to add more >.<
  4. No you're not. If WHMCS actually considered their users, they wouldn't be committing fraud right now.
  5. They need all the bugs in the code to make sure all the people on Owned Lifetime Licences they just screwed over and forced into re-buying exponentially more expensive subscriptions keep handing over money each month to try and get their desperately needed bug fixes and security patches.
  6. Damn straight! Forcing people to repurchase a lifetime licence they already own on a worse subscription for exponentially more money... That's fraud.
  7. My annual support expires in just over a month. This is a 450% increase in fees for me, in the middle of a pandemic. WHMCS are nothing but thieves and liars...
  8. Yes. They're forcing people who purchased a lifetime licence of a product that they still sell and support to repurchase that product on a subscription with worse terms and exponentially higher pricing. It's a s-c-a-m and it's fraud. I hope those of you in the US can get a class action going against these asshats.
  9. It's a bait and switch that screws over their most loyal clients. Selling a lifetime licence with annual support, then discontinuing the support option to make people repurchase your product a second time on a subscription for exponentially more money is nothing short of fraud.
  10. Basically, we're all being forced onto plans that are an order of magnitude more expensive with zero days notice. It's flat out fraud. We paid for a lifetime owned licence and have been paying our annual support fees for a decade, and these greedy bastards have decided that the middle of a pandemic is the perfect time to screw us all over.
  11. He just replied!!! Oh my word, he replied! @Kian has investigated the issue and posted an update to my ticket. He's made a number of fixes, and while there are still some bugs (most minor but one is a show-stopper), we are SIGNIFICANTLY closer to a resolution. Hopefully he can address these last little bits quickly, and we'll finally be up and running. I am literally giddy with excitement at the thought of having this matter resolved. 😄
  12. yuuup :'-( I finally managed to get a reply back on Jan 20th (below) where he begrudgingly promised to look into it (while also complaining that he was spending too much time supporting other vendors products instead of his own), but then refused to actually reply to the new ticket he instructed me to create. At this point, it seems pretty clear that he is more interested in playing the victim card and posting random community support posts on the WHMCS Forums instead of actually doing the job people paid him for (even when they offer him more money to actually do it). I just want my affiliate program to function correctly. Hell, it functioning at all would be an improvement. Fortunatly, WHMCS Support have said that as long as I keep it classy, I'm welcome to chase him across the forums and hound him to fix the problem as much as I see fit... so I guess that's my life now. 😕
  13. Starting to wonder if this is @Kian's general approach to supporting his (paying) clients too. 😕 Even when he says he will actually look into things, he goes radio silent for a month (or six) - all the while providing indepth support for random WHMCS Community posts instead of looking after the people who buy his products/services.
  14. I'm glad Kian was able to help you. Unfortunatly, it seems he only supports the people who aren't actually his clients. Those of us who spent money on his software are left wondering if he will ever reply to our tickets 😕 It's kind of funny, really... When I've asked him why he doesn't reply to tickets, he often complains that he has no time because he is busy helping people on these forums with general WHMCS issues or helping support other products. I just wish he showed the same enthusiasm for supporting his own clients.
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