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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (36372 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6612 topics in this forum

  1. 2FA - Admin issue - An error occurred while communicating with the server. Please try again.

    By bluesteam,
    • 7 replies
    • 4.9k views

  2. Ticket CC Recipients shows "undefined"

    By sol2010,   
    • 5 replies
    • 1.6k views

  3. Domain Cron Sync Error - Invalid Date Format

    By PatInt,
    • 1 reply
    • 880 views

  4. collision detection module does not work properly

    By Zahra,   
    • 1 reply
    • 1.3k views

  5. License issues

    By webproX1,
    • 3 replies
    • 1.9k views

  6. Troubleshooting PHPMailer Problems

    By Muneef,
    • 0 replies
    • 859 views

  7. SMTP connect failed

    By johnw,
    • 2 replies
    • 3.2k views

  8. Wrong contact name displayed when logged in as a contact

    By celse,   
    • 2 replies
    • 1.6k views

  9. cannot redeclare the internetbs_getcountrycodebyname() functio

    By inaam,
    • 1 reply
    • 1.1k views

  10. Forced to login after every edge / chrome update

    By slim,
    • 4 replies
    • 1.3k views

  11. Issue, invoice marked as paid not triggering the date extension/activation

    By Hannan,
    • 3 replies
    • 964 views

  12. Card-XXXX

    By Chris74,
    • 11 replies
    • 4k views

  13. Constant Payment Pending Error

    By Pierce,   
    • 3 replies
    • 2.8k views

  14. Potential Security Issues

    By Manchester Web Hosting,   
    • 9 replies
    • 2.4k views

  15. Huge SPAM ticket chain!

    By indianets,
    • 1 reply
    • 816 views

  16. Files attached out of order by dates.

    By hostnet,
    • 1 reply
    • 833 views

  17. Nameserver Entry Error

    By andrew122.bn,
    • 0 replies
    • 614 views

  18. WHOIS Info button - Client Area

    By edherroj,
    • 2 replies
    • 1.6k views

  19. Stripe Gateway Missing Tax Metadata

    By thatlinuxguy,   
    • 0 replies
    • 2.3k views

  20. Favicon is not coming in some pages, including login , cart page

    By Shobha Patwal,
    • 7 replies
    • 2k views

  21. Credit card not working

    By hamza.cb,   
    • 0 replies
    • 1.4k views

  22. Ordering Issue since upgrade

    By cmshosting,
    • 1 reply
    • 829 views

  23. v6.3 - Hooks:ShoppingCartCheckoutCompletePage

    By nimonogi,
    • 2 replies
    • 1.1k views

  24. New Order Empty

    By mrtechnik,   
    • 0 replies
    • 1.2k views

  25. Is there a limit on length of invoices through API?

    By steph.hope,
    • 7 replies
    • 2k views
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