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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (37174 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6616 topics in this forum

  1. Grace Period Stopped working

    By yggdrasil,
    • 3 replies
    • 1.1k views

  2. Update Address on Invoice for Stripe

    By linux4me,
    • 0 replies
    • 1k views

  3. Products/Services Page Errors

    By Yahmis NG,
    • 0 replies
    • 733 views

  4. Sending Report error

    By kiopeeds6,
    • 0 replies
    • 660 views

  5. 2FA - Admin issue - An error occurred while communicating with the server. Please try again.

    By bluesteam,
    • 7 replies
    • 4.9k views

  6. Ticket CC Recipients shows "undefined"

    By sol2010,   
    • 5 replies
    • 1.7k views

  7. Domain Cron Sync Error - Invalid Date Format

    By PatInt,
    • 1 reply
    • 894 views

  8. collision detection module does not work properly

    By Zahra,   
    • 1 reply
    • 1.3k views

  9. License issues

    By webproX1,
    • 3 replies
    • 1.9k views

  10. Troubleshooting PHPMailer Problems

    By Muneef,
    • 0 replies
    • 879 views

  11. SMTP connect failed

    By johnw,
    • 2 replies
    • 3.2k views

  12. Wrong contact name displayed when logged in as a contact

    By celse,   
    • 2 replies
    • 1.7k views

  13. cannot redeclare the internetbs_getcountrycodebyname() functio

    By inaam,
    • 1 reply
    • 1.2k views

  14. Forced to login after every edge / chrome update

    By slim,
    • 4 replies
    • 1.3k views

  15. Issue, invoice marked as paid not triggering the date extension/activation

    By Hannan,
    • 3 replies
    • 981 views

  16. Card-XXXX

    By Chris74,
    • 11 replies
    • 4k views

  17. Constant Payment Pending Error

    By Pierce,   
    • 3 replies
    • 2.9k views

  18. Potential Security Issues

    By Manchester Web Hosting,   
    • 9 replies
    • 2.5k views

  19. Huge SPAM ticket chain!

    By indianets,
    • 1 reply
    • 830 views

  20. Files attached out of order by dates.

    By hostnet,
    • 1 reply
    • 860 views

  21. Nameserver Entry Error

    By andrew122.bn,
    • 0 replies
    • 626 views

  22. WHOIS Info button - Client Area

    By edherroj,
    • 2 replies
    • 1.6k views

  23. Stripe Gateway Missing Tax Metadata

    By thatlinuxguy,   
    • 0 replies
    • 2.4k views

  24. Favicon is not coming in some pages, including login , cart page

    By Shobha Patwal,
    • 7 replies
    • 2k views

  25. Credit card not working

    By hamza.cb,   
    • 0 replies
    • 1.5k views
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