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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (35776 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6608 topics in this forum

  1. License issues

    By webproX1,
    • 3 replies
    • 1.9k views

  2. Troubleshooting PHPMailer Problems

    By Muneef,
    • 0 replies
    • 838 views

  3. SMTP connect failed

    By johnw,
    • 2 replies
    • 3.2k views

  4. Wrong contact name displayed when logged in as a contact

    By celse,   
    • 2 replies
    • 1.6k views

  5. cannot redeclare the internetbs_getcountrycodebyname() functio

    By inaam,
    • 1 reply
    • 1.1k views

  6. Forced to login after every edge / chrome update

    By slim,
    • 4 replies
    • 1.3k views

  7. Issue, invoice marked as paid not triggering the date extension/activation

    By Hannan,
    • 3 replies
    • 935 views

  8. Card-XXXX

    By Chris74,
    • 11 replies
    • 3.9k views

  9. Constant Payment Pending Error

    By Pierce,   
    • 3 replies
    • 2.8k views

  10. Potential Security Issues

    By Manchester Web Hosting,   
    • 9 replies
    • 2.4k views

  11. Huge SPAM ticket chain!

    By indianets,
    • 1 reply
    • 794 views

  12. Files attached out of order by dates.

    By hostnet,
    • 1 reply
    • 800 views

  13. Nameserver Entry Error

    By andrew122.bn,
    • 0 replies
    • 595 views

  14. WHOIS Info button - Client Area

    By edherroj,
    • 2 replies
    • 1.5k views

  15. Stripe Gateway Missing Tax Metadata

    By thatlinuxguy,   
    • 0 replies
    • 2.3k views

  16. Favicon is not coming in some pages, including login , cart page

    By Shobha Patwal,
    • 7 replies
    • 1.9k views

  17. Credit card not working

    By hamza.cb,   
    • 0 replies
    • 1.4k views

  18. Ordering Issue since upgrade

    By cmshosting,
    • 1 reply
    • 811 views

  19. v6.3 - Hooks:ShoppingCartCheckoutCompletePage

    By nimonogi,
    • 2 replies
    • 1.1k views

  20. New Order Empty

    By mrtechnik,   
    • 0 replies
    • 1.1k views

  21. Is there a limit on length of invoices through API?

    By steph.hope,
    • 7 replies
    • 1.9k views

  22. Stripe's receipts description

    By Surc0uf,
    • 0 replies
    • 846 views

  23. Not all cards visible on checkout when using Stripe

    By xnetco,   
    • 0 replies
    • 993 views

  24. Problems after upgrading

    By Apex Managed Services,
    • 2 replies
    • 1.2k views

  25. Accepted Credit Card Types not updated

    By souzadavi,
    • 2 replies
    • 1.1k views
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