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Mark Coates

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About Mark Coates

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  1. Mark Coates

    WHMCS times

    erm..... i think i missed the most important part out on this one as i managed to fix this as when i added the timezone into the configuration.php when i uploaded it i noticed the file failed. i did this manually through cpanel filemanager and this is all working ok now. Thanks again though @WHMCS John
  2. Mark Coates

    WHMCS times

    I have been on to the tickets section in the admin area also and this looks nasty as the clients are appearing where they should be and all of the admin replied are being thrown at the top! Client side this seems ok its just the admin area
  3. Mark Coates

    PHP Update

    The morning after is looking good as the Warning err has now gone and all working fine
  4. Mark Coates

    WHMCS Daily Cron Memory Spikes

    Hi @WHMCS John Well this is the "morning after" so to say and there was no spike so it must have been the database backup which im shocked about the the database normally hovers around 83mb and when you go though WHMCS to back it up it only takes a few seconds before its completed. Thanks for the info though. I also tested generating all total invoices to PDF and this does not really touch my server for this in terms of resources (using 'top' at the command line) so it must have been the DB backup.
  5. Mark Coates

    PHP Update

    no problem and thanks. ill change back to 7.3 now and wait until the morning and hopefully this is cured 🙂
  6. Mark Coates

    WHMCS Daily Cron Memory Spikes

    Yes they are enabled and have been since day 1 although i will disable them overnight as WHM makes a backup anyway and see if this makes any difference.
  7. Mark Coates

    WHMCS times

    Hi all, I noticed since the updates i no longer get anything in the Activity log (from the dashboard) saying anything less than an hour. I do have some CRON jobs which run every minute no problem and it used to say 23 seconds ago, 1 minute, 2 minute ect... Is there a way to fix this as the only way to fix this issue it changing the timezone although this is not the best way to cure this. I have also checked to make sure the server (WHM/cPanel) time matches WHMCS and this is correct. Thanks
  8. Mark Coates

    PHP Update

    Hi all, Since the update i decided to update my PHP version too from 7.2 to 7.3. The change worked without any issues although then i got a warning about the cron task still set up on PHP 7.2. Not a Problem as i changed this in the cron tab to 7.3 also. The sad news is the CRON stopped working and i still had the error in WHMCS saying its still running under 7.2 even though it had been changed.
  9. Hi all, Not sure if its just me but i have noticed when my daily cron runs daily (8am) there is a huge memory (RAM) spike whilst its being processed and then resumes normal usage. Is this normal as the memory did not hardly move before? Im guessing there are new tasks added to the CRON to make this big jump? I am using the latest version 7.8.1 with fully updated CentOS 7.6 running on PHP 7.2
  10. Mark Coates

    Enabling Tax and Configuring

    hii sorry i have fixed it. similar what you said but whilst you was typing (im guessing) i changed the admin theme to v4 and then back to blend and its appeared now with additional parts on there 🙂 my logo has gone from the top also so im wondering if its some sort of server or site cache or something as i empty my browser cache quite regular
  11. Mark Coates

    Enabling Tax and Configuring

    Well this is a complete new install on 16th June this year as i had major database corruption and im not sure if its had an update since then. There is only 1 admin folder too yes. The admin template is the default. The only change is the logo in the top corner which is basically file over-right so no code has been changed.
  12. Mark Coates

    Enabling Tax and Configuring

    I have noticed my friend has additional parts in his menu that i dont have also and other than the front end theme and a few modules installed through WHMCS default then there are no additional modifications. One that i can think of from the top of my head is storage settings from the utilities menu i believe it is. attached are the addons
  13. Mark Coates

    Enabling Tax and Configuring

    Hi, yes this is ticked for my admin role and still not in the menu. I have noticed this in the sidebar though and this does take me to the page although i do have to click on to a page to make this appear like Setup => Staff Management => Administrator Users for it to appear.
  14. Hi all, i am trying to enable tax although following this doc (https://docs.whmcs.com/Tax_Configuration#Enabling_Tax_Support) does not work from the beginning as i dont have this option in the menu. I am using the latest version of whmcs also. Can anyone help on this. Thanks
  15. Hi all, I have just activated .cn domain names through ResellerClub and i cannot register any domains ending in .cn as i get this error. Please Agree to the Cn Hosting Agreement Can anyone assist on this one please?
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