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Found 8 results

  1. Hi, I am just sharing you my experiences that is found by me. After change my new Billing address with new Tax no, all existing paid/ unpaid invoices are showing new address with new Tax no. That is major bugs. All existing paid invoices should be unchanged. Just like the Client information.
  2. Hi, I just upgraded to 7.3.0 and have two issues I noticed right away. 1. When I try to insert a FAQ into a support ticket. The pop up screen just redirects to the home page when I click on a category link. 2. On my FAQ page there is double space for each category box on the right. You can see them to the right https://webhost.pro/knowledgebase.php They seems to be double the proper height.
  3. To me, this seems like an essential feature -- When you change the price of something, the price change is automatically reflected on all accounts that have the product or service which was changed. It is 2017 -- why is this not built-in yet ? Your options are : Buy a plugin (which the author now charges an annual subscription for) Use the "bulk pricing updater" addon -- great, if you ONLY want to update one product at a time, and don't mind changing the price in several places. This is such a pain in the ass -- especially when it comes to domain pricing where you wish to offer service for multiple years, each year for each domain needs to be manually entered THREE times: Renewal, Transfer, and Registration. You have done a wonderful job in revamping the UI bringing it to a more modern look and feel for my customers, but the administration side is still quite lacking, resulting in screwed up bills -- if they go out at all. What I would like to see is the following : * Fast domain price updates with CALCULATION built in - This means that if I enter the price once, and it is automatically calculated for the number of years I wish to offer for. Some people may wish to override the calculated total (discounts for multiple years, etc) - so allow them to do so. * Free domain for first year with hosting offering, should still show up in hosting renewal invoice. * When updating the price of something - ANYTHING - have an option to automatically update the price for that product everywhere. * Add reports to show what billing is coming up. This is especially useful for domain renewals as they need to be renewed typically 30 days prior. * The current system only sends the invoice out after the domain has reached it's expiration date. You can configure to send invoice notices early, but this affects ALL services. I see no reason why I should harrass my clients by sending them their HOSTING invoice 30 or more days prior to their hosting renewal date. 7 days prior seems to work just fine. This is not the case with domains which need to be acted on more promptly. Adjusting the billing for each domain to something other than the expiration of the domain, is not a good work-around. When a domain is bundled with hosting, the domain notice should still be sent out earlier than the hosting invoice. You also need to update your OpenSRS module to the official one written by Tucows @ OpenSRS. The module you supply is broken and has been for some time now. In addition, whenever you release a new "major" version number, you don't provide any patch for rolling up from the previous version. There are NO clear instructions on how to proceed safely. Additionally, your archives are zip and do not contain proper permissions on the folders. Prior to archiving your distribution, which should be done in tar.gz, you should set the read/write modifications to what is optimal for your application (world writable / etc) on everything is not acceptable. To be clear, these are not suggestions. These are usability issues that make this application very clunky. Again, thank you for updating the front-end, as your system template engine made it impossible to do anything even close to what you did, due to the fact that users can not alter the code of many key files responsible for processing/drawing the data -- modification of templates has been there, however consolidating information in the manner which you have done was not feasible as the scripts written to render the template files did not have all that information available to push to the template. A couple other things : * The table naming convention used is horrible. Every table starts with 'tbl' which is hard-coded iuto your system. Additionally, every table name does not have any _ separating the words used which makes it a PITA to scroll through by reading. The prefix used kills the use of any type-ahead capability in modern DBA applications (typing in Listview to jump to selected match). * The file naming convention is still erratic, and follows a similar horrible naming convention as used in the table structure (Perhaps the source is obfuscated using IonCube because you don't want anyone to see how horrible the source is - possibling seeing conventions like `function $oOOo( $O, $Oo ) { $o = $O + $Oo; return $o; }` ) I sincerly hope you can take these notes seriously enough to implement them. I have seen comments regarding the majority of what I have mentioned spread through the forums, with inadequate reponses. You provide probably the most popular application for this type of service, and while it does accomplish a lot, it is still lacking. If there was a viable alternative that supported my domain providers and hosting application, I would have likely switched to that many years ago. It is both suprising, and depressing that no one has written anything more stable, and that WHMCS has not taken the time to correct fundamental billing issues which should have been fixed in the 3rd or 4th major milestone release.
  4. I've found various threads here from people with this issue, and one thread where someone released a module to fix it, but that subsequently went dead apparently. But its been a long time since that so am hoping there is a better (official) fix now. The issue: After a change to a TLD registration price, the renewal prices in the accounts of existing domain owner-customers are not also adjusted. This means when their renewals roll around they are charged incorrectly. There was one post reply from a WHMCS staff member (WHMCS John) pointing to a blog post explaining it, but that link was to a broken version of this URL: https://blog.whmcs.com/insights.php/?t=44602 - which also goes nowhere now. That thread is here: https://forums.whmcs.com/showthread.php?74466-updating-all-TLD-prices-for-existing-customers Is there a solution to this? It seems like a major issue. Thanks, Kevin GM-Innovations
  5. Hi Guys, Does anybody have noticed that the WHMCS (version 5.2.12) is not sending Quote Accepted Emails to the clients while accepting the Quote from clientarea....? As you can see there is one email template "Quote Accepted" which we can used to send email notification to clients when they accept the quote. But for us, only the admin emails are working, not getting any emails to the client email address. Please test this scenario and reply here if you have facing the same issue. Also please let me know if there is any settings/config to manage this Quote module(didn't disable the sent option in Email Template). Thanks & Regards, Salih
  6. Hi Guys, Does anybody have noticed that the WHMCS (version 5.2.12) is not sending Quote Accepted Emails to the clients while accepting the Quote from clientarea ? As you can see there is one email template "Quote Accepted" which we can used to send email notification to clients when they accept the quote. But for us, only the admin emails are working, not getting any emails to the client email address. Please test this scenario and reply here if you have facing the same issue. Also please let me know if there is any settings/config to manage this Quote module(didn't disable the sent option in Email Template). Thanks & Regards, Salih
  7. I have noted in WHMCS 5.2.10 (and now in 5.2.12) that Configurable Options were unable to add or edit items when there are about 7 in a list. I mean that items can be added or edited in new lists; but, when reaching a determined number of items, they are not able to be added or edited anymore. Did you also note this issue as well?
  8. Some email templates were overriten after upgrading to 5.2.6. Now, clients that should receive related emails in different languages are receiving them in English despite English is not the default one in this installation.
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