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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (35775 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6608 topics in this forum

  1. supportticketsubmit-customfields.tpl is missing when changing department to send a support ticket ?

    By spirog,   
    • 6 replies
    • 2k views

  2. Hoepage viewd on mobile or tablet or desktop shurnkdown to mobile size issue

    By spirog,
    • 0 replies
    • 807 views

  3. BitPay Pairing Code Empty

    By Burti,
    • 5 replies
    • 2.3k views

  4. Domains page shows max 10 domains on child themes

    By dandju,   
    • 14 replies
    • 3.6k views

  5. Shared Hosting Status change

    By Gunther77,   
    • 0 replies
    • 612 views

  6. Email showing 'verified' in WHMCS after changing email (Client_Email_Verification)

    By Sufiyan Shaikh,
    • 3 replies
    • 1.7k views

  7. Invoice Payment Confirmation not sending if pay with Stripe

    By J-B,
    • 0 replies
    • 835 views

  8. Support ticket notification not sending

    By gthree,
    • 5 replies
    • 2.1k views

  9. Cancellation Request in Client Product Details Section not showing

    By stavol23,
    • 1 reply
    • 778 views

  10. The PaymentMethod does not belong to the Customer you supplied

    By Chris74,
    • 3 replies
    • 2.9k views

  11. Default language duplicated in dynamic translations

    By MrGettingRatherFrustrated,
    • 3 replies
    • 1.1k views

  12. WHMPress and WHMCS - Domain Search Ajax displaying Debug Console popup

    By SiddBlue,
    • 2 replies
    • 1.1k views

  13. New Account Error due to email address

    By You4eea,
    • 1 reply
    • 694 views

  14. cart.php redirectt from bundle to product

    By ipod,
    • 0 replies
    • 620 views

  15. credit card payment issue

    By Remitur,   
    • 2 replies
    • 1.3k views

  16. IMAP/POP3 Importing

    By Chalipa,
    • 3 replies
    • 4.2k views

  17. Unable place renew order and these problem arise

    By Ananda,
    • 1 reply
    • 951 views

  18. .scot domains

    By kasseh,
    • 8 replies
    • 2.4k views

  19. Unable to refresh metrics. Please ensure you are the account owner.

    By plusplushosting,
    • 6 replies
    • 2.3k views

  20. TLD Import & Pricing Sync Problem

    By Kelby,
    • 2 replies
    • 890 views

  21. Invalid CSRF Protection Token

    By khtims75,   
    • 7 replies
    • 13.9k views

  22. Updated to 8.0 but then.. a security warning screen!

    By Ezequiel Cattaneo,
    • 3 replies
    • 2.3k views

  23. Download Database Backup Error

    By StarburstHost,
    • 1 reply
    • 1.9k views

  24. AYUDA CON EL MODULO DE REPORTE

    By oswel corro,
    • 0 replies
    • 618 views

  25. Problem Activating Order

    By waltr100,
    • 0 replies
    • 755 views
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