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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (38096 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6623 topics in this forum

  1. using WHMCS on server with Engintron

    By theozsnowman,   
    • 0 replies
    • 1.2k views

  2. AddOrder configoptions not working.

    By medineshkatwal,
    • 4 replies
    • 3k views

  3. Hide Announcements, Left with empty white space.

    By Nublys,
    • 0 replies
    • 557 views

  4. Showing VAT (TAX) on Order Confirmations

    By SaneChoiceLtd,
    • 3 replies
    • 1.4k views

  5. Duplicating a paid invoice

    By Standish,
    • 2 replies
    • 1.1k views

  6. Website error

    By Christopher Mack,
    • 1 reply
    • 901 views

  7. Errors accepting new orders

    By waltr100,
    • 11 replies
    • 2.6k views

  8. Support Tickets

    By crownfeel,
    • 1 reply
    • 802 views

  9. Issue when added a promocode in product

    By Rishabh dhiman,
    • 0 replies
    • 703 views

  10. Client Product Username and Password Not Showing In Product Details In Client Area

    By thevoice,
    • 0 replies
    • 777 views

  11. Tax Rules Not Matching

    By RoninDesign,
    • 4 replies
    • 1.7k views

  12. Module 'sqlite3' already loaded in Unknown:0

    By professormichel,
    • 1 reply
    • 1.8k views

  13. Gateway Module Error: Configuration function gateway issue

    By asil,
    • 2 replies
    • 1.8k views

  14. ProcessEmailQueue.failed

    By o8oygil,
    • 0 replies
    • 896 views

  15. How to fix 24 hrs free trial auto termination?

    By Rogue,
    • 0 replies
    • 773 views

  16. How do I edit support ticket 'submitter' name / email in merged tickets?

    By sol2010,
    • 0 replies
    • 877 views

  17. An error occurred while communicating with the server. Please try again.

    By lulzkiller,
    • 2 replies
    • 2.5k views

  18. The requested URL was not found on this server.

    By Machine-Soft,   
    • 0 replies
    • 769 views

  19. WHMCS Cron Job Activity Email

    By HSc,
    • 0 replies
    • 823 views

  20. User login is very slow!

    By akpcwl,
    • 0 replies
    • 866 views

  21. Exploit? Not sure how to describe this SPAM message.

    By Host KH,
    • 3 replies
    • 1.3k views

  22. Ordering "Addtional fields" on checkout.tpl?

    By -M-,
    • 0 replies
    • 1.1k views

  23. Order Accept Encountered Problems

    By Demetrio Guerrero,
    • 3 replies
    • 3.8k views

  24. Disappearing Announcements

    By HancoEuropa,
    • 4 replies
    • 2k views

  25. Namesilo domain expiry notices not sending

    By bear,
    • 3 replies
    • 1.2k views
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