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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (35775 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6608 topics in this forum

  1. Massive database

    By Linuc82,
    • 1 reply
    • 1.6k views

  2. Domain registration issue (domain not available after order)

    By Faizal1,
    • 3 replies
    • 3.4k views

  3. Emoji domains put as available by namespinning (even if they're not)

    By Remitur,   
    • 1 reply
    • 809 views

  4. Connection error: Can not authenticate to POP3 server: [AUTH] Authentication failed.

    By benduick,
    • 0 replies
    • 874 views

  5. v8.2.0 MySQL error with new tickets

    By Stuxhost,   
    • 0 replies
    • 1.5k views

  6. Resizing Logo

    By waltr100,
    • 6 replies
    • 2.8k views

  7. Enom Error - Registrar Error Data missing

    By webkinginc,   
    • 6 replies
    • 4.3k views

  8. Sign-in Integrations Seem to not be working properly!

    By ESSLLC,
    • 0 replies
    • 678 views

  9. using WHMCS on server with Engintron

    By theozsnowman,   
    • 0 replies
    • 1.1k views

  10. AddOrder configoptions not working.

    By medineshkatwal,
    • 4 replies
    • 2.8k views

  11. Hide Announcements, Left with empty white space.

    By Nublys,
    • 0 replies
    • 495 views

  12. Showing VAT (TAX) on Order Confirmations

    By SaneChoiceLtd,
    • 3 replies
    • 1.3k views

  13. Duplicating a paid invoice

    By Standish,
    • 2 replies
    • 946 views

  14. Website error

    By Christopher Mack,
    • 1 reply
    • 821 views

  15. Errors accepting new orders

    By waltr100,
    • 11 replies
    • 2.3k views

  16. Support Tickets

    By crownfeel,
    • 1 reply
    • 724 views

  17. Issue when added a promocode in product

    By Rishabh dhiman,
    • 0 replies
    • 640 views

  18. Client Product Username and Password Not Showing In Product Details In Client Area

    By thevoice,
    • 0 replies
    • 699 views

  19. Tax Rules Not Matching

    By RoninDesign,
    • 4 replies
    • 1.6k views

  20. Module 'sqlite3' already loaded in Unknown:0

    By professormichel,
    • 1 reply
    • 1.7k views

  21. Gateway Module Error: Configuration function gateway issue

    By asil,
    • 2 replies
    • 1.6k views

  22. ProcessEmailQueue.failed

    By o8oygil,
    • 0 replies
    • 819 views

  23. How to fix 24 hrs free trial auto termination?

    By Rogue,
    • 0 replies
    • 691 views

  24. How do I edit support ticket 'submitter' name / email in merged tickets?

    By sol2010,
    • 0 replies
    • 792 views

  25. An error occurred while communicating with the server. Please try again.

    By lulzkiller,
    • 2 replies
    • 2.4k views
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