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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (36363 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6612 topics in this forum

  1. TOS Acceptance checkbox not showing

    By Sheikh333,
    • 0 replies
    • 837 views

  2. Some Email is not sending and there's nothing wrong in logs

    By Bay,   
    • 2 replies
    • 2.2k views

  3. If the user is logged in, he cannot access the custom page

    By harambasa,
    • 2 replies
    • 934 views

  4. This is when we realized that open a ticket is needed

    By zitu4life,
    • 3 replies
    • 1.3k views

  5. Invoice being generated with "truncated" items (PDF)

    By ewsg,
    • 0 replies
    • 774 views

  6. Geolocation and Locale Issues

    By HancoEuropa,   
    • 0 replies
    • 1.6k views

  7. Domaine register error

    By Titi59,
    • 0 replies
    • 864 views

  8. SMTP Error

    By Tricey,
    • 4 replies
    • 1.7k views

  9. My WHMCS cron folder is gone.

    By NGX,
    • 7 replies
    • 2k views

  10. Navbar hover color

    By chadwaliser,
    • 2 replies
    • 1.1k views

  11. Centova Cast - Socket error

    By DanJ,
    • 1 reply
    • 1.5k views

  12. Email fetching not working

    By Drdrake,
    • 3 replies
    • 1.9k views

  13. An error occurred while communicating with the server. Please try again.

    By lulzkiller,
    • 1 reply
    • 3.9k views

  14. Recapture Error

    By kogweno,
    • 1 reply
    • 1.5k views

  15. Clientarea lists not loading

    By HancoEuropa,   
    • 5 replies
    • 2.5k views

  16. New paypal gateway IPN setting?

    By vinc1402,
    • 2 replies
    • 1.1k views

  17. Duplicated items on invoices

    By Shuheb Ahmed,
    • 1 reply
    • 2.6k views

  18. Access denied, can't accept order on whmcs

    By ebbydare,
    • 0 replies
    • 799 views

  19. Domain Contact Verification email not working

    By vpsuniverse,
    • 12 replies
    • 7.4k views

  20. Single Sign On

    By ScrltOTara,   
    • 9 replies
    • 4.1k views

  21. Smtp disorder

    By amir hossein,
    • 0 replies
    • 797 views

  22. Problems with translations using override

    By ewsg,
    • 1 reply
    • 914 views

  23. How to make QR code on WHMCS ta be available again?

    By zitu4life,   
    • 0 replies
    • 1.2k views

  24. markdown guide doesn't work for guests or clients

    By spirog,
    • 2 replies
    • 1k views

  25. after closing a support ticket feedback email to client on mobile device looks horrible

    By spirog,
    • 0 replies
    • 816 views
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