Leaderboard

While I understand that bugs are part of any Release Candidate cycle, it's concerning that we are still discussing basic optimization issues like proper OPcache support. And let's not even get started on the fact that we still don't have 100% native Nginx support. This becomes particularly ironic with the introduction of the new WHMCS Cloud Solution. With cloud hosting, the resource costs are on their side, so you'd think they'd be rushing to support Nginx to reduce their own infrastructure expenses. It's like being sold a high-performance engine but being told you have to power it with hamster wheels. Maybe once their bills start rolling in, Nginx support will suddenly become a priority. This all points to the bigger issue: the development velocity. Core development feels like it's just about "keeping the lights on" (PHP/ionCube updates) rather than actual innovation. This stagnation has allowed third-party developers like ModulesGarden to build entire businesses by selling us functionality that should have been in the core a decade ago. When you look at the "Total Cost of Ownership" license fees + necessary third-party modules, the value proposition is slipping. Newer platforms like Upmind are entering the market with an API-first architecture and modern features built-in from day one. If WHMCS continues to outsource innovation to the community while raising prices for maintenance updates, that competitive threat is going to become an exodus very quickly. We need core features that match the modern hosting landscape, not just compatibility patches.

Hi WHMCS ecosystem developers! I am excited to share an early heads-up about the upcoming WHMCS 9.0 release by the end of 2025 - a major update that brings important changes to the platform’s technical requirements. As part of this release, several core dependencies will be updated, and minimum system requirements will be increased. These changes are designed to improve performance, security, and compatibility with modern PHP standards. Key Updates in WHMCS 9.0: Minimum PHP version: 8.2 Recommended PHP version: 8.3 Minimum ionCube Loader version: 13.0.2 or higher Recommended ionCube Loader version: 14.4.0 or higher Updated dependencies: A number of underlying libraries and components have been upgraded. Some notable changes include: Smarty v3.1.48 —> v4.3.4 Legacy Smarty Tags are being deprecated and will no longer function in 9.0. Smarty Template Objects (including their use in plugins) will no longer be supported. guzzlehttp v7.4 —> v7.4.5 illuminate v7.x —> v9.0 I have attached a provisional list of dependency changes to this post. Please also use this thread to provide your feedback and ask questions of the Development Team regarding these requirement and dependency changes. These changes will require action from module developers to ensure continued compatibility. We recommend reviewing your module code and preparing for updates ahead of the release. We’ll be sharing more details, including a release window, definitive changelog and developer guidance, between now and the end of 2025 to help you get ready. Thank you for being a valued part of the WHMCS ecosystem. We appreciate your continued support and look forward to working together to make WHMCS 9.0 a successful release. whmcsv90_composerlock_provisional.txt

Okay, maybe I was too quick about credit notes. It seems a lot of the features are "coming soon™️". This is not a Release Candidate lol. This is not even alpha. This is internal development. Nothing can convince me that this release didn't just happen because WHMCS promised us a release in December.

Yeah, except for adding AI to domain search, this release doesn't really provide on any of the other promises. Credit notes doesn't work either. When you cancel an invoice, WHMCS just adds a transaction to the invoice. If the invoice has a total of $100, WHMCS just adds a transaction of $100 and cancels the invoice. There's no credit note or anything.

How WHMCS have set this as a RC instead of a Beta is insane. It's a huge upgrade in terms of it's impact on themes/modules. No beta, no reply from WHMCS, no forums specific to v9.

Your process sounds good apart from WHMCS. I would never recommend trying to import tables to new files. You need to update your existing install as normal. You can update from your version but you may have more luck doing a manual update. Backup everything, upload the new v8.13 files, adjust your hosting/server settings to meet the requirements (e.g you may need to update PHP) then run the installation script.

@BENELUX, Today's the day!! https://blog.whmcs.com/133775/whmcs-90-release-candidate-out-now

This week or next! It sure would be nice to double the size of the engineering team temporarily for one release every few years!

@stormy, I'm glad to hear the e-invoicing feature will be a real value add for you. We are working with expert solution-providers in this space, so we're confident about delivering an easy to use and compliant solution with the broadest coverage. @andp97, Yes, by the end of the year in a pre-release version of WHMCS you will have access to this new feature. This bullet point actually describes two significant features which we're very excited about: 1. A RESTful API which provides access to the product catalogue and shopping cart logic. This will provide a suite of new endpoints to get product catalogue information, add, manipulate and get information about items in the cart (including price breakdowns and totals) and much more, all without touching the cart.php file or PHP session data. This means that power users could create their own highly-bespoke frontends whilst WHMCS handles the maths in the background, before seamlessly passing visitors to the checkout page to complete payment. 2. A brand new thin client powered by the aforementioned new API capabilities, providing a thoroughly modern purchase experience based on Vue.js. I've attached a sneak peak below. The new BuyFlow is a compiled Single-page application, meaning the layout isn't manipulated through templates, but you will be able to customise the colours to match your theme through a custom.css overrides file. The shopping cart as it exists today (cart.php and order form templates) isn't going away and will still be available if you'd like to stay with the familiar experience. Stay tuned to our blog and socials over the coming weeks for more information!

Hi @venkat.j, The current latest version is 8.13. This behaviour suggests the dates were set to 00/00/0000, either by an admin (in which case there should be an entry in the client's Log tab) or by a rogue after-market module (in which case there probably wouldn't). You can edit the date fields to set the actual dates and click Save Changes. The correct dates will be stored.

Hi all, In 8.13 a small improvement was made to the accounting of refunded mass-pay invoices. Prior to this the totals of mass-pay invoices were included in the overall income statistics, but now they are excluded as it's already accounted for by the original invoices.

But you did ask them, and not by just posting here? EDIT: This is a bit old now, but a fast search on this board found:

Hello @ThemeMetro This is a known issue, and we have published a HotFix. For more details, please review the following. Apologies for any inconvenience. Kind regards, Stephen.

Thanks to @Mytihost, I found an elegant solution for this issue. The following hook: add_hook('ClientAreaPage', 1, function($vars) { if (!empty($vars['clientsdetails']['customfields'])) { $customfieldsAssoc = []; foreach ($vars['clientsdetails']['customfields'] as $field) { $customfieldsAssoc[$field['id']] = $field['value']; } return ['customfieldsAssoc' => $customfieldsAssoc]; } }); makes available the value of any client custom field in a template, using i.e. the form {$customfieldsAssoc.17} (where "17" is the id field in the tbl customfields)

Hi @Jade D, I have responded to your ticket, but just wanted to follow up here so there's an answer if anybody else comes across this. The underlying issue here is that your web server was advertising a domain other than that registered for your license. This causes the license cache in your install to be invalid, and so your install needs to check in with our licensing infrastructure to validate your license. Since the details we held about your license were different to those being advertised by your web server, your install kept making a request to our licensing API. We rate limit all requests made to our licensing infrastructure to ensure stability thereof for all our customers. If your server sends too many requests, it will be temporarily blacklisted as part of this rate limit. To resolve this, make sure that your web server is only advertising the server_name that we have listed in your Valid Domains. Wait for 30 minutes or so and the rate limit will be removed, then your install will get a response back from the licensing servers that your license is valid and access will be restored. If anybody is unable to get to the bottom of this, please reach out to our support team and we can help!

You aren't authenticated in your hooks. The hooks aren't running as you - they're running as the system. WHMCS doesn't offer a native way of logging in as an admin in a hook. If you just want to download the invoice, you can include /includes/invoicefunctions.php and run the pdfInvoice($invoiceId) function.

Here's the fix! https://whmcs.community/files/file/204-gocardless-eur-payments/

I take it you weren't here when WHMCS yanked owned license update "support addons" and we all lost any updating of those convenient owned and now worthless licenses many of us bought? I had two.

I'm fuming. Is this yet another price increase, after the last not long ago?

Hello, Not at all and it's highly recommended, to change the admin path.

I am happy to say that the development cycle of vBLink 2.0 is now complete. The release was delayed for a complete ground-up rewrite after WHMCS 4 was announced. It is not ready for download just yet; I have not taken the time to create an installer or documentation because of two major issues that may become a factor in the long term success of vBLink. The first issue is vBulletin 4 support is not included. This is in part because of the fact that I do not agree with decision by vBulletin to change the licensing structure essentially us to purchase new licenses. I own three licenses, two for production sites, one for a development site. The cost to upgrade is going to be huge, especially if I choose the publishing suite. So at this point I have no access to vB4 code. The second issue is that from a business standpoint vBLink has not been a success, or at least the free/paid model that it has been distributed with. In the past year there have been over 400 downloads of vBLink but less than 2% were paid licenses making vB4 support hardly justifiable. So the question now is what to do next, and that is the reason that I am posting this message. Obviously, vBLink without vB4 support is only going to be useful for a short time until v4 goes gold. But without a solid community and financial backing behind it, I have no reason to continue development. But one promise I will make is that if I do walk away from vBLink, I will release all source code into the public domain; I do not believe in holding code hostage. If I do in fact release vBLink 2.0, I'm thinking of a 3-tier release structure... vBLink Basic (Free, Fully Encoded with only account bridging and no extras) vBLink Pro (Mid-range cost, a few admin module source files encoded, fully functional) vBLink Pro Dev (Highest cost, fully functional with full source) All feedback is welcome and will help determine the future of this vBulletin integration.

@WHMCS John Good news. Thanks. Are there any screenshots of the new client UI/Nexus/Search/Ordering etc.

It's quite bold to release an RC without any beta for a major new version. Sure not lacking confidence.

Nexus is gonna disappoint you. It's just a reskinned Twenty One template (for the system template) and a reskinned Standard Cart template (for the cart template). It's only during checkout that it's different.

John didn't say that 😉 He said the feature list is under wrap (eg not yet announced).

How do we completely remove or disable Sitejet? We have absolutely no need for it and our customers do not need to see it at all. So what's the best way of disabling / removing site jet ?

oh wow! Thanks for clarifying that John. I must have been on HEAVY drugs the day I thought I saw a button there. Much appreciated that you clarified this for me.

Thank you mate, it needs to be developed more, it still has deficiencies, for this reason I shared it on github, let anyone who wants to develop it

Modules Stack has introduced some latest additions of modules to make WHMCS businesses processes easy and smooth for users. Addon Modules - Addon Modules are tools that you can add to your WHMCS system to expand its functionality. These modules can automate tasks, improve the user experience, or connect with other services. They're easy to install and manage from your WHMCS admin panel. 1. Passkey-Based Authentication Module for WHMCS - Enhance the security and convenience of your WHMCS platform with the Passkey Integration module. 2. Client Fields Manager Module - It empowers admins to manage optional fields, enabling them to show or hide fields on the client area registration page with ease. 3. Credit History Module - It enables clients to view their credit transactions directly in the Client Area, ensuring transparency and ease of management. 4. Client Password Reset Module - Empower WHMCS admins to reset and manage client passwords directly from the admin panel, with automatic email delivery and customizable password generation settings. 5. Pay Invoice Without Login Module - It allows clients or admins share direct invoice links so anyone can pay—no need to log into the WHMCS client area. Get More Details About Addon Modules - https://modulesstack.com/addon-modules/ These all modules are also available on WHMCS Marketplace Thanks!!

I'd recommend making a backup of any files you are planning to delete. Better yet, try moving the folder outside of WHMCS document root path. I would keep the files at minimum until you've either confirmed this solution has solved your issue or not. This way you can quickly restore your WHMCS back to its previous state in case of any unforeseen errors.

May be you are having spam user registration, You can simply enable captcha from setting and it will stop

@elonmusk Check log with which API user it's getting created So you can edit the role assign to that user and remove API access Hope this will help you

Yes we created that , it works perfectly.

Oh boy, didn't even read this until I posted. Negative -$1 deactivates the option. I'll show myself out!

You can post at https://whmcs.community/community/137-service-offers-requests/ and one of the developers can do this work for you.

New to community, but old to whmcs. Nice to meet you all!

I thank you for your nice comments. I uploaded it to GitHub so that anyone who wants to take it and develop and continue.

@Jade DStill testing the module and squashing a few bugs now and again. We've successfully transferred ~150 domains with no issues so far. Some domains still require manual work, though. Some registries send the auth code via email to the registrant and some require that the registrant accepts the transfer via email. There's also a minor problem that's causing me headaches. Some TLDs have additional fields, but the name and value of these fields are set by the developer of the registrar module, meaning there's a high chance that they are different from Registrar A to Registrar B. I need to figure out how to allow the WHMCS admin to map the additional fields from the source registrar with the additional fields of the destination registrar. For now, we've just manually set the additional fields when a domain should be transferred. Also, the module only allows to set one source and one destination registrar. It then checks if the destination registrar is also defined as the default registrar for a given TLD in WHMCS before it attempts to transfer. Sounds like you're trying to migrate from multiple registrars. I assume you have some TLDs with one registrar and other TLDs with another. Is that correct? In that case, the module will probably have to be rewritten to allow mapping between TLDs and registrars.

We have never autoclosed any tickets (they're reviewed every few days as they progress if not resolved). No place for automation, at least in our operation.

This add-on module displays a customizable helpdesk wallboard for your support center. Includes a live (AJAX) overview of: each department with ticket count (Waiting and Open) each status with ticket count staff online WHMCS activity feed The display is pure html and css and can easily be modified as required. Some sample layouts are included. Download for free from the marketplace: https://marketplace.whmcs.com/product/7620-ut-ticketboard Installation instructions can be found here: https://uptimemodules.com/knowledge-base/installation/

Me too. This * only exists that WHMCS can make money with it! - No e-invoicing - No Cancel Management for europe clients - Not enough Payment Gateways (Amazon-Pay, Klarna over Stripe etc ...) You release new versions that are nothing more than bug fix releases, there's nothing new anymore. Look at https://requests.whmcs.com/, the list is full of fantastic ideas ... I'm just disappointed! Not about the increase, no because there is simply nothing new. But you want money for nothing more and more.

WHMCS happy to increase the price yet again yet refuse to refund for after overcharging me for years 😄 It's becoming laughable at this point. As you stated which updates have we seen that users actually wanted? I am starting to route heavily for all "Web Pros" competitors: - Blesta - DirectAdmin Would love to see both take over the industry.

All they do is add what they want not what their users want. Most of us are still waiting for actual feature requests to be added and old bugs to be fixed, which they just ignore. Some of those popular feature requests have been there 10+ years.

Have you tried MarketConnect? You can fully automate the reselling of hosted email, so the hosting part gets managed for you leaving the VPS hosting part untouched. The services on MarketConnect can be promoted automatically upon the purchase of other products on your website and/or within the client area. All seamleassy integrated within the WHMCS front-end: https://marketplace.whmcs.com/connect https://marketplace.whmcs.com/help/connect/kb/ox_app_suite

For many businesses, there will be keywords that you do not want customers to be able to use. For example, you might want to prevent them from being able to create services under any of your domain names, or prevent the use of strings like "admin" or "root" in the "First Name" and "Last Name" fields. By making use of action hooks, it is totally possible to add this functionality. In this post, I'll show you how to get this setup, and how you can add your own rules. Overview To make this work, we're going to be making use of Action Hooks - specifically, the ShoppingCartValidateCheckout hook. If you've never used hooks before, I'd recommend reading our Getting Started guide, which will help you to understand the basics of what we'll be doing here. Step 1: Set up your hook file To begin, open your WHMCS instance's filesystem, and navigate to /path/to/whmcs/includes/hooks and create a new file keyword_filter.php. Now open the file, and paste in the following: <?php add_hook('ShoppingCartValidateCheckout', 1, function($vars) { // Content goes here }); This will tell WHMCS that we are using the ShoppingCartValidateCheckout hook, and will allow us to retrieve the variables provided to us. As this article goes on, we'll be adding to this base layer until we have our finished, fully-functional script. Step 2: Define your keyword filters There are many different ways that we could define what strings are banned in which fields. For maximum legibility and modularity, I've decided to use a map. This will allow us to associate one set of data (the "key"), in this case the field name(s) to apply the filter to, and another (the "value"), which in our case is a list of banned keywords. Here's the code: <?php add_hook('ShoppingCartValidateCheckout', 1, function($vars) { $fieldKeywordMap = [ [ // The 'firstname' and 'lastname' fields cannot contain the strings // "admin", "root" or "superuser". 'fields' => ["firstname", "lastname"], 'keywords' => ["admin", "root", "superuser"] ], [ // The 'email' field cannot contain the strings "@whmcs.com" or // "@google.com". 'fields' => ["email"], 'keywords' => ["@whmcs.com", "@google.com"] ], // Add more mappings as needed ]; }); Each set of 'fields' and 'keywords' is a mapping. You can add as many of these as you need. We'll be returning an error based on whether or not the field contains these keywords (i.e. if they are substrings). For example, if the user enters "admin123" for their firstname and "john.smith@google.com" for their e-mail, both of these filters will apply because the substrings "admin" and "@google.com" are present within the 'firstname' and 'email' fields respectively. You can find a full list of available fields in the documentation for this hook. Step 3: Implement logic to check field submissions for any banned substrings Now that we've defined our 'filters', we need to implement the logic that's going to make them work. Here's the full script, explained in the provided comments: <?php add_hook('ShoppingCartValidateCheckout', 1, function($vars) { $fieldKeywordMap = [ [ // The 'firstname' and 'lastname' fields cannot contain the strings // "admin", "root" or "superuser". 'fields' => ["firstname", "lastname"], 'keywords' => ["admin", "root", "superuser"] ], [ // The 'email' field cannot contain the strings "@whmcs.com" or // "@google.com". 'fields' => ["email"], 'keywords' => ["@whmcs.com", "@google.com"] ], // Add more mappings as needed. ]; // Initialise array to store error messages. $errors = []; // Iterate through all of your mappings. foreach ($fieldKeywordMap as $mapping) { // Get the 'fields' and 'keywords' separately for each mapping. $fields = $mapping['fields']; $keywords = $mapping['keywords']; foreach ($fields as $fieldName) { // Retrieve the value for the field from $vars[] provided by the hook. $fieldValue = $vars[$fieldName] ?? ''; // Check if the field is empty - if it is, skip the checks. if (!$fieldValue) continue; // Check if any of the keywords are a substring of the field value. foreach ($keywords as $keyword) { if (stripos($fieldValue, $keyword) !== false) ) { // If there is a match, add it to the list $errors[] = "'$fieldName' cannot contain '$keyword'. Please remove this and try again."; } } } } // If any errors are present, return them - otherwise, return true. return $errors ?: true; }); Here's a little summary of how it works: Iterate through all of your mappings ('filters') Check all fields for each filter If the field value is blank, skip all checks for that field - we need to do this since this field is only included for new users If the field value is not blank, carry on to checks Check if any keywords are a substring of the field value If they are, add that infraction to an array of errors to be returned If not, do nothing If there are any errors, return them. If all checks are passed and no keywords are present, return true. The only part of this code that you should need to modify is the top section, where you define your filters. If any of the filters are matched, here's what'll be displayed in WHMCS: Step 4: Prettify error messages (optional, but recommended) As it stands, our hook is completely functional. If any banned words are present, an error will be returned. However, our script looks like a customisation, and you'll probably want to make it appear like native functionality. The issues are: We're currently using the $fieldName, which doesn't read like English Language used doesn't fit in with the rest of WHMCS's error messages To second issue is fixed by adjusting the error message, so that's easy! To fix the first problem, we'll use another map to correlate each $fieldName with its "English equivalent" (which I've just called $friendlyFieldName: <?php add_hook('ShoppingCartValidateCheckout', 1, function($vars) { $fieldKeywordMap = [ [ // The 'firstname' and 'lastname' fields cannot contain the strings // "admin", "root" or "superuser". 'fields' => ["firstname", "lastname"], 'keywords' => ["admin", "root", "superuser"] ], [ // The 'email' field cannot contain the strings "@whmcs.com" or // "@google.com". 'fields' => ["email"], 'keywords' => ["@whmcs.com", "@google.com"] ], // Add more mappings as needed. ]; // Map field names that you're using above to their "English equivalent". $friendlyFieldNames = [ 'firstname' => 'First Name', 'lastname' => 'Last Name', 'email' => 'Email Address', // Add more field name translations as needed. ]; // Initialise array to store error messages. $errors = []; // Iterate through all of your mappings. foreach ($fieldKeywordMap as $mapping) { // Get the 'fields' and 'keywords' separately for each mapping. $fields = $mapping['fields']; $keywords = $mapping['keywords']; foreach ($fields as $fieldName) { // Retrieve the value for the field from $vars[] provided by the hook. $fieldValue = $vars[$fieldName] ?? ''; // Check if the field is empty - if it is, skip the checks. if (!$fieldValue) continue; // Check if any of the keywords are a substring of the field value. foreach ($keywords as $keyword) { if (stripos($fieldValue, $keyword) !== false) { // Translate the field name to a nicer name for the error message. $friendlyFieldName = $friendlyFieldName[$fieldName] ?? $fieldName; // Add it to the list $errors[] = "$friendlyFieldName cannot contain '$keyword'"; } } } } // If any errors are present, return them - otherwise, return true. return $errors ?: true; }); Simply add a new mapping for each $fieldName that you use in the $friendlyFieldNames array, and they'll read well and feel like a native part of WHMCS: And there we have it: a hook script that can be easily extended to include as many fields and keywords as you require, and it feels totally native too! Customising/extending this script Feel free to customise this script to you heart's content, whether you want to change how it behaves or extend its functionality. However, please keep in mind that our Technical Support team won't be able to help you troubleshoot any problems that you may encounter should you make any changes. Use at your own risk. Suggestions for other "Tips & Tricks' articles If you'd like to see an example of how we can customise WHMCS in other ways, please do give us your suggestions!

Hello, The tbllog_register table holds data on the actions taken by the daily cron tasks which are available in the admin area at Utilities > Automation Status. It is where the results of a cron task are stored. The daily cron email report aggregates its content from these rows. These are the actions taken by the daily cron tasks which are available in the admin area at Utilities > Automation Status. At present it is not possible to prune this log from within WHMCS. If you'd like to see this included I'd encourage you to add your vote or comments to https://requests.whmcs.com/idea/cleanup-tool-to-prune-tbllog_register-table Ideas with the most votes and activities are reviewed by our team. As of WHMCS 8.1 and above we have optimized the indexing for cron log data. https://docs.whmcs.com/Changelog:WHMCS_V8.1 CORE-14970 - Optimize indexing for cron log data In the meantime, if this is something that you would like to work with, you can do so with a SQL query. For example, the SQL query below will remove any entries in that table that predate 2023. You can modify this to suit your requirements. DELETE FROM `tbllog_register` WHERE created_at < "2023-01-01"; As always, please ensure you back up your database before performing any such direct actions on the WHMCS database.

Hi, Did you resolve this? If not, try using a different web browser. If the issue persists, I'd suggest contacting WHMCS Support.

Sure. Here is a SMALL selection of things you copied from our site without even worrying about using the same exact phrases (I highlighted some - scroll down). But that's not about using the same phrases. Try reading our article and your article. Same topic, same concepts, same phrases and expressions even used in the same order. It's obvious the the author the same (me, not you). There are probably millions of articles about SEO on the internet and I can't find two that look so similar. Is it a coincidence? Of course not as you repeated the same dirty copy/paste job for other articles we published. It is so cringe. You're telling people «don't do X, do Y instead» while in your own site you are doing X. This clearly doesn't come from you. Here is the fun part. I noticed you were copying us long time ago. I even saw you doing it in real time from Chatstack and Google Analytics. You spent like 700 hours on our site idling on articles you copied. As if it wasn't enough, I also noticed clicks coming from your site. Why? Because when you were copying contents from our site, you inadvertedly clicked on some links that were included in the article. Next. Few weeks ago the "E" on my keyboard started to not work consistently (I had to press "E" harder). When I noticed that, it was already too late. I updated some articles with more text and there were some missing "E". Guess what? I noticed the same problem on your site in the same paragraphs I had to fix. I respect all my competitors to the point that I have no problem in recommending them to visitors of our site (source). I even have a list of competitors that I'm ready to include in this list as soon as their websites are fully functional (I don't want to link "Coming soon" sites). Same goes for my own customers. I "sold" tens of NicIT and EurID modules by Modulesgarden and some Zomex/WSA plugins. This includes some of your modules. I do not expect anything in return. I just want my customers to "be happy". Frankly I don't know how you can come here to say that you didn't copy anything 😐 Now I understand what brian was saying about you few years ago. Katamaze WGS ATTACK! Thanks! ❤️❤️ ❤️❤️ I noticed now that I wrote "attack" instead of "attract". You're even copying my typos 😂 Katamaze WGS Katamaze WGS Katamaze WGS Katamaze WGS

With GSuite announcing that they will be discontinuing password-based access in the near future, will WHMCS be updated to support OAuth connections for POP Importing and SMTP in future versions?

I personally think post count is enough of a "ranking" system. As for people that are employed, by WHMCS, well.. they just need something to indicate that (as they already do). I give little attention to a rank under a persons name. I give plenty of attention to their meaningful posts. To be blunt, "we" (whoever you may choose to put into that group) help WHMCS a lot more than I think they realize. Reward "us" with better support, or tangible things other than a fancy tagline and you might just be on to something when it comes to encouraging contributions. PS If you want to learn about how to engage people, you'll find much material on the subject online, including plenty of contradictions. I have quite a lot of experience managing a community many times larger than this, but it's a Open Source community.. and the reasons people are there are vastly different from the reasons they are here.