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While I understand that bugs are part of any Release Candidate cycle, it's concerning that we are still discussing basic optimization issues like proper OPcache support. And let's not even get started on the fact that we still don't have 100% native Nginx support. This becomes particularly ironic with the introduction of the new WHMCS Cloud Solution. With cloud hosting, the resource costs are on their side, so you'd think they'd be rushing to support Nginx to reduce their own infrastructure expenses. It's like being sold a high-performance engine but being told you have to power it with hamster wheels. Maybe once their bills start rolling in, Nginx support will suddenly become a priority. This all points to the bigger issue: the development velocity. Core development feels like it's just about "keeping the lights on" (PHP/ionCube updates) rather than actual innovation. This stagnation has allowed third-party developers like ModulesGarden to build entire businesses by selling us functionality that should have been in the core a decade ago. When you look at the "Total Cost of Ownership" license fees + necessary third-party modules, the value proposition is slipping. Newer platforms like Upmind are entering the market with an API-first architecture and modern features built-in from day one. If WHMCS continues to outsource innovation to the community while raising prices for maintenance updates, that competitive threat is going to become an exodus very quickly. We need core features that match the modern hosting landscape, not just compatibility patches.

I never imagined that a simple update could introduce so many problems — and even worse, apparently without proper testing. It is absolutely ridiculous for a financial management system to have its own financial logic broken. In the last 24 hours, I finally received a response on the open support ticket, along with a so-called “patch” (attached). In practice, this patch only fixes the reports by hiding the incorrect ledger entries. However, in several other areas of the system, the incorrect postings are still happening. For example, the “Transactions” tab inside the client profile continues to show wrong values and misleading entries. So, in short, this patch does not actually fix the root problem — it only masks it in specific reports. For now, apply it if you want to slightly reduce the visible impact, but be aware that the financial logic is still broken in multiple parts of the system. At this point, we are seriously considering rolling back to a previous version — or even migrating away from WHMCS entirely. Year after year, the pricing increases exponentially, while the quality of support continues to decline and critical issues like this keep happening. The current level of instability and support simply does not justify the price they are charging anymore. whmcs_v9.0.0-supporthotfix.1_750a0b77ff.321_WHMCS-24949.zip

Hi WHMCS ecosystem developers! I am excited to share an early heads-up about the upcoming WHMCS 9.0 release by the end of 2025 - a major update that brings important changes to the platform’s technical requirements. As part of this release, several core dependencies will be updated, and minimum system requirements will be increased. These changes are designed to improve performance, security, and compatibility with modern PHP standards. Key Updates in WHMCS 9.0: Minimum PHP version: 8.2 Recommended PHP version: 8.3 Minimum ionCube Loader version: 13.0.2 or higher Recommended ionCube Loader version: 14.4.0 or higher Updated dependencies: A number of underlying libraries and components have been upgraded. Some notable changes include: Smarty v3.1.48 —> v4.3.4 Legacy Smarty Tags are being deprecated and will no longer function in 9.0. Smarty Template Objects (including their use in plugins) will no longer be supported. guzzlehttp v7.4 —> v7.4.5 illuminate v7.x —> v9.0 I have attached a provisional list of dependency changes to this post. Please also use this thread to provide your feedback and ask questions of the Development Team regarding these requirement and dependency changes. These changes will require action from module developers to ensure continued compatibility. We recommend reviewing your module code and preparing for updates ahead of the release. We’ll be sharing more details, including a release window, definitive changelog and developer guidance, between now and the end of 2025 to help you get ready. Thank you for being a valued part of the WHMCS ecosystem. We appreciate your continued support and look forward to working together to make WHMCS 9.0 a successful release. whmcsv90_composerlock_provisional.txt

Okay, maybe I was too quick about credit notes. It seems a lot of the features are "coming soon™️". This is not a Release Candidate lol. This is not even alpha. This is internal development. Nothing can convince me that this release didn't just happen because WHMCS promised us a release in December.

Yeah, except for adding AI to domain search, this release doesn't really provide on any of the other promises. Credit notes doesn't work either. When you cancel an invoice, WHMCS just adds a transaction to the invoice. If the invoice has a total of $100, WHMCS just adds a transaction of $100 and cancels the invoice. There's no credit note or anything.

How WHMCS have set this as a RC instead of a Beta is insane. It's a huge upgrade in terms of it's impact on themes/modules. No beta, no reply from WHMCS, no forums specific to v9.

Your process sounds good apart from WHMCS. I would never recommend trying to import tables to new files. You need to update your existing install as normal. You can update from your version but you may have more luck doing a manual update. Backup everything, upload the new v8.13 files, adjust your hosting/server settings to meet the requirements (e.g you may need to update PHP) then run the installation script.

@BENELUX, Today's the day!! https://blog.whmcs.com/133775/whmcs-90-release-candidate-out-now

This week or next! It sure would be nice to double the size of the engineering team temporarily for one release every few years!

@stormy, I'm glad to hear the e-invoicing feature will be a real value add for you. We are working with expert solution-providers in this space, so we're confident about delivering an easy to use and compliant solution with the broadest coverage. @andp97, Yes, by the end of the year in a pre-release version of WHMCS you will have access to this new feature. This bullet point actually describes two significant features which we're very excited about: 1. A RESTful API which provides access to the product catalogue and shopping cart logic. This will provide a suite of new endpoints to get product catalogue information, add, manipulate and get information about items in the cart (including price breakdowns and totals) and much more, all without touching the cart.php file or PHP session data. This means that power users could create their own highly-bespoke frontends whilst WHMCS handles the maths in the background, before seamlessly passing visitors to the checkout page to complete payment. 2. A brand new thin client powered by the aforementioned new API capabilities, providing a thoroughly modern purchase experience based on Vue.js. I've attached a sneak peak below. The new BuyFlow is a compiled Single-page application, meaning the layout isn't manipulated through templates, but you will be able to customise the colours to match your theme through a custom.css overrides file. The shopping cart as it exists today (cart.php and order form templates) isn't going away and will still be available if you'd like to stay with the familiar experience. Stay tuned to our blog and socials over the coming weeks for more information!

Hi @venkat.j, The current latest version is 8.13. This behaviour suggests the dates were set to 00/00/0000, either by an admin (in which case there should be an entry in the client's Log tab) or by a rogue after-market module (in which case there probably wouldn't). You can edit the date fields to set the actual dates and click Save Changes. The correct dates will be stored.

Hi all, In 8.13 a small improvement was made to the accounting of refunded mass-pay invoices. Prior to this the totals of mass-pay invoices were included in the overall income statistics, but now they are excluded as it's already accounted for by the original invoices.

But you did ask them, and not by just posting here? EDIT: This is a bit old now, but a fast search on this board found:

Hello @ThemeMetro This is a known issue, and we have published a HotFix. For more details, please review the following. Apologies for any inconvenience. Kind regards, Stephen.

Thanks to @Mytihost, I found an elegant solution for this issue. The following hook: add_hook('ClientAreaPage', 1, function($vars) { if (!empty($vars['clientsdetails']['customfields'])) { $customfieldsAssoc = []; foreach ($vars['clientsdetails']['customfields'] as $field) { $customfieldsAssoc[$field['id']] = $field['value']; } return ['customfieldsAssoc' => $customfieldsAssoc]; } }); makes available the value of any client custom field in a template, using i.e. the form {$customfieldsAssoc.17} (where "17" is the id field in the tbl customfields)

Hello, Not at all and it's highly recommended, to change the admin path.

Whmcs doesn’t autoupdate - someone is initiating the update. You’re using addons that are not compatible- yet. Logos is not compatible Roll back and stay there till all your addons declare compatibility with v9.

Another year another price increase for all WHMCS licenses. The question is has there been any updates to the software that justify the rising costs? The only change I've seen this year that was actually welcome was ironically a feature that existed but was removed. That being the ability to directly change client passwords. I can't think of anything else from memory. Anyone else?

Personally I wouldn't recommend using it for production. There's a few reports of issues since upgrading which is common with new versions. Better to wait a few weeks for any bugs to get fixed.

Hi @BENELUX, Work to implement our e-invoicing solution with direct integration with the Peppol network (BIS Billing 3.0) is in progress. We are currently in the final stages of polishing the integration and conducting rigorous testing. Given the critical importance of financial compliance, we are prioritising stability to ensure the solution is robust upon release in Q1 2026.

I’m honestly not convinced by these repeated price increases, especially when they happen without clear prior notice. I’m a small provider managing around 10–20 clients only, and with the latest increase, the subscription is becoming financially unjustifiable. At this scale, the cost is no longer proportional to the value received and is starting to feel more like a burden than a business tool. I understand that businesses evolve, but constant yearly increases without meaningful added value for small users come across as exploitation rather than progress. If this pricing strategy continues, I’m seriously considering moving away from the entire WebPros ecosystem, including WHM and WHMCS. At the very least, there should be better transparency, advance notifications, and fair pricing options for low-usage customers.

What I find somehow strange after being using WHMCS for 20 years.. when there was only 2-3 people in the company... bugs was fixed quickly often the same day. Now that I have a list of bugs reported many of them with 1 min solutions to implement, and they still doesnt get implement in X versions of whmcs 8x and still not fixed in WHMCS 9. So I dont know if being a large owned company is always a good thing. Just in December alone me and other people I work with found 3 new bugs of things that has been working since whmcs 5 and suddenly not working and per documentation should work.. I am actually concerned that the developing department / team doesnt have good working structure as they introduce bugs that should not be there that has been working for years. This make us need to use more time on testing before each upgrade and time testing is also a huge cost.. whmcs. should going forward be better in quality and also fixe the backlogs of bugs.

Hey hmaddy, It is possible that some files are missing or incorrect in your installation. Likely files from different versions are present at the same time. Raise up a ticket to our support and our team will happily assist you!

WeWe is a project-focused WHMCS service provider supporting hosting companies and digital businesses with structured, reliable WHMCS implementations. Our team has multi-year hands-on experience with WHMCS, backed by solid technical resources through our sister company, WebNIC, which has been operating in this industry for over a decade. This allows us to deliver not only development, but also proper project coordination, quality control, and long-term maintainability. Our WHMCS Services: • WHMCS Custom Module & Addon Development • WHMCS System Setup, Migration, and Optimization • Payment Gateway & Third-Party Integrations • Domain Registrar & API Integrations • Server Integrations (cPanel, Plesk, DirectAdmin) • Custom Hooks & Workflow Automation • WHMCS Upgrade, Refactoring, and Performance Improvement • Client Area & Template Customization • Ongoing WHMCS Maintenance & Support Why Work With WeWe: • Strong focus on project management and delivery quality • Practical WHMCS experience across real production systems • Reliable resources with long-term industry background • Clear communication and structured execution • Suitable for both one-off projects and ongoing support If you are planning a WHMCS upgrade, custom integration, or need a reliable partner to manage your WHMCS project end-to-end, feel free to reach out to us at muhammad.m@wewe.cc.

It's at https://whmcs.test/admin/index.php?rp=/admin/billing/billingnote/credit/1 Also, the view invoice page in the client area is completely broken. Trying to load stuff that doesn't exist. (This is a fresh install btw)

So your point is, whmcs should prioritize modern, clear and consistent development instead of just raising prices all the time?

Please don't. We cannot afford yet another price increase.

Hi, to fix the issue go to Settings > General Settings, under Ordering Tab look for "Enable Random Usernames" uncheck it if checked.

New here? That's not now, nor has it ever been the way of it. More profit is met with "what is the next thing to make even more".

I have used the above code for my WHMCS 8.13.1 for automation & server selection. It's working fine. This files saves my headache as i was looking for this since 2 months. Great work and hats off to Mytihost Team. Thank You.

@EnricoloDi niente! Occhi puntati su quando verra' rilasciato WHMCS 9.0 😀

can you maybe release an update to 8.13 to add a tool similar to the PHP compatibility tool that shows what files use these old components and won't be compatible? it'll help hosts like us that rely in multiple vendors plugins understand who we need to reach out too to ensure they're getting WHMCS v9 ready.

Yes, this sounds correct.

Thanks 🙂 Now displaying well. Shame multicurrency isn't working properly but beggars can't be choosers it's nice to have this feature back.

Hi @Looper, Thanks for that information. Unfortunately the assistance we can provide for after-market modules is limited. However it sounds like the _Sync function in the module's code is treating the status of these domains as one indicating it's been transferred away: https://developers.whmcs.com/domain-registrars/domain-syncing/ I recommend contacting the vendor using Support link on the Marketplace listing so they can update the module code to better handle this situation.

This is caused by misconfigured WHOIS servers. You need to ensure the correct string for "available". When dealing with this error, you can navigate to the WHOIS interface in WHMCS admin and check some WHOIS responses for domain that status is known For example, you can use "thisdomainisn0tregistered.org" as a test for getting the appropriate response of WHOIS for a domain that is available for registration. Then, you need to incorporate your findings in the whois.json file. Configuring the appropriate values in this manner will ensure that your clients are given the opportunity to register the domain which is "available" and configured for sale in your WHMCS. Example { "extensions": ".org", "uri": "socket://whois.publicinterestregistry.net", "available": "Domain not found." }

You should write your own. AI is not to be trusted.

You can remove the Edit with Sitejet Builder link from the left sidebar menu under the Actions sidebar when logged in as a client and looking at the Product Details page using this hook code: <?php use WHMCS\View\Menu\Item as MenuItem; add_hook('ClientAreaPrimarySidebar', 1, function (MenuItem $primarySidebar) { $actionsMenu = $primarySidebar->getChild('Service Details Actions'); if ($actionsMenu instanceof MenuItem) { foreach ($actionsMenu->getChildren() as $child) { if (strpos($child->getLabel(), 'Sitejet') !== false) { $actionsMenu->removeChild($child->getName()); } } } }); See the attached screenshots showing this custom hook file in place in the /includes/hooks/ directory. The screenshots show that this link is no longer there after this hook code is added. You would create a file named "remove_sitjet_link.php" and add the above code into it, and upload it to your /includes/hooks/ directory. I tested this with WHMCS version 8.13.1. I hope that this helps someone.

We understand your frustration, and we’re sorry to hear about your experience. To clarify, the lifetime license you purchased grants you indefinite use of the theme, but as stated on our product page, ongoing updates and support require an active subscription. This is a common practice in the industry, as maintaining compatibility with WHMCS updates involves continuous development work, which incurs costs for us as well. We’d be happy to assist you further if you choose to renew your support & Updates plan. Alternatively, you’re welcome to continue using the existing version of the theme without updates. If you have any questions about your options, feel free to reach out. Thank you for your understanding.

Modules Stack has introduced some latest additions of modules to make WHMCS businesses processes easy and smooth for users. Addon Modules - Addon Modules are tools that you can add to your WHMCS system to expand its functionality. These modules can automate tasks, improve the user experience, or connect with other services. They're easy to install and manage from your WHMCS admin panel. 1. Passkey-Based Authentication Module for WHMCS - Enhance the security and convenience of your WHMCS platform with the Passkey Integration module. 2. Client Fields Manager Module - It empowers admins to manage optional fields, enabling them to show or hide fields on the client area registration page with ease. 3. Credit History Module - It enables clients to view their credit transactions directly in the Client Area, ensuring transparency and ease of management. 4. Client Password Reset Module - Empower WHMCS admins to reset and manage client passwords directly from the admin panel, with automatic email delivery and customizable password generation settings. 5. Pay Invoice Without Login Module - It allows clients or admins share direct invoice links so anyone can pay—no need to log into the WHMCS client area. Get More Details About Addon Modules - https://modulesstack.com/addon-modules/ These all modules are also available on WHMCS Marketplace Thanks!!

Hello Jackson, I have used QuickBooks Payment Gateway Module for my WHMCS store. This module is very easy to use and supports credit and debit card payments across different countries United States, Canada, United Kingdom, Australia, and New Zealand. The best thing is, you will get 7 days free trial before buying the premium version here. Get it from here - https://members.modulesstack.com/index.php?m=product_page&pid=18&name=quickbooks-payment-gateway-for-whmcs Let me know if you need any assistance. Thanks

@websavers Really grateful to you for such opensource contribution. I was looking for it and you just made it super easy for me. Again Thank you so much. ❤️

May be you are having spam user registration, You can simply enable captcha from setting and it will stop

@elonmusk Check log with which API user it's getting created So you can edit the role assign to that user and remove API access Hope this will help you

Here's the fix! https://whmcs.community/files/file/204-gocardless-eur-payments/

The problem is, I *do* want clients to have access to it in Plesk in case they want to use it, but I do *not* want SiteJet to take over everything for them in WHMCS as it's far more confusing to have it there than in Plesk. The problem is, what if a customer uses WordPress and doesn't know it - they're going to be super confused as to what this is and think, oh great I can edit my site right from here! And then potentially wipe out the entirety of their WordPress website when they go to publish it, or be super confused about why their site content isn't there when they open SiteJet. You *really* need to have this option only appear *if* the primary domain is already using SiteJet or has no website at all yet. Not just blanket for every hosting plan. How do I access the hosting plan / services list on the Client Area dashboard with this? Is it considered a sidebar? Yes, I understood this from the documentation. And this is great for people who don't want SiteJet anywhere, ever. But why should it be all or nothing? If you truly want people to start using SiteJet, then don't only provide the option to force it everywhere or have it nowhere at all - allow us to choose where we want it to be displayed. And given that WHMCS doesn't have awareness of addon domains or subdomains within a hosting plan, having these options in WHMCS is kinda useless for anyone but the customer with a single domain, and a single website, who only wants a site builder and not other solutions like WordPress or Magento. Meanwhile having the SiteJet option in Plesk makes perfect sense because then the customer can choose on which domains or subdomains they wish to use it. Yet you're saying that to hide it in WHMCS I have to disable it in Plesk too, so customers can't use it at all...

it doesn't use an email template and that email is hard-coded internally to WHMCS... two thoughts.. if you are using PHP Mail for your email settings, I think it will show the client's IP in the header - specifically in the X-PHP-Script setting output... I can't recall if the same applies when using SMTP to send. perhaps you could add just jQuery/JS to the form to add the client's IP value to the message string before it sends to WHMCS ? all that said, there's nothing to stop a user hiding their IP by any number of methods - so there's no guarantee that any value you receive for their IP address, by any method, would be accurate.

yes.

which is the definition of a lookup provider. all i'm saying is that WHMCS 7 is designed to either use whois, or a lookup provider, for ALL TLDs - you can't mix and match, e.g this module for .ge, but whois for .com - you have to put all your eggs in one basket.

I am happy to say that the development cycle of vBLink 2.0 is now complete. The release was delayed for a complete ground-up rewrite after WHMCS 4 was announced. It is not ready for download just yet; I have not taken the time to create an installer or documentation because of two major issues that may become a factor in the long term success of vBLink. The first issue is vBulletin 4 support is not included. This is in part because of the fact that I do not agree with decision by vBulletin to change the licensing structure essentially us to purchase new licenses. I own three licenses, two for production sites, one for a development site. The cost to upgrade is going to be huge, especially if I choose the publishing suite. So at this point I have no access to vB4 code. The second issue is that from a business standpoint vBLink has not been a success, or at least the free/paid model that it has been distributed with. In the past year there have been over 400 downloads of vBLink but less than 2% were paid licenses making vB4 support hardly justifiable. So the question now is what to do next, and that is the reason that I am posting this message. Obviously, vBLink without vB4 support is only going to be useful for a short time until v4 goes gold. But without a solid community and financial backing behind it, I have no reason to continue development. But one promise I will make is that if I do walk away from vBLink, I will release all source code into the public domain; I do not believe in holding code hostage. If I do in fact release vBLink 2.0, I'm thinking of a 3-tier release structure... vBLink Basic (Free, Fully Encoded with only account bridging and no extras) vBLink Pro (Mid-range cost, a few admin module source files encoded, fully functional) vBLink Pro Dev (Highest cost, fully functional with full source) All feedback is welcome and will help determine the future of this vBulletin integration.