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This new "feature" is terrible and is a fundamental change. This feature does not conform to most businesses and should be an option if there are other regulatory purposes in other countries. It severely limits the flexibility of the system and limits its function. I highly recommend a switch to disable this new "feature".

Glad to see more customers speaking up about this… it’s a simple, fixable issue. All they need to do is keep allowing the switch: Add ($allow_adminarea_invoice_mutation = true;) in your WHMCS configuration.php . WHMCS choosing a one-size-fits-all strict model is what’s really causing the pain… let us decide if we need to deal with regional compliance and added accounting complexity, not force it on everyone.

A system should be designed to be functional for its paying customers, rather than being dictated by external regulations that may or may not be applicable to all users. Implementing such a feature without a proper disable option is impractical and appears to be an oversight. The current suggested workarounds are ineffective for the majority of standard web design and hosting businesses. Remember, most projects start off with two 50% (published) invoices (deposit and final) from the quote when converted and the final invoice typically gets tweaked for various reasons. This change would prevent that quick 10 second update to it. WHMCS should focus on developing efficient software that delivers value to its users, allowing us to manage legal compliance independently, rather than introducing features that hinder usability.

Yes, I agree they should be an option

While I understand that bugs are part of any Release Candidate cycle, it's concerning that we are still discussing basic optimization issues like proper OPcache support. And let's not even get started on the fact that we still don't have 100% native Nginx support. This becomes particularly ironic with the introduction of the new WHMCS Cloud Solution. With cloud hosting, the resource costs are on their side, so you'd think they'd be rushing to support Nginx to reduce their own infrastructure expenses. It's like being sold a high-performance engine but being told you have to power it with hamster wheels. Maybe once their bills start rolling in, Nginx support will suddenly become a priority. This all points to the bigger issue: the development velocity. Core development feels like it's just about "keeping the lights on" (PHP/ionCube updates) rather than actual innovation. This stagnation has allowed third-party developers like ModulesGarden to build entire businesses by selling us functionality that should have been in the core a decade ago. When you look at the "Total Cost of Ownership" license fees + necessary third-party modules, the value proposition is slipping. Newer platforms like Upmind are entering the market with an API-first architecture and modern features built-in from day one. If WHMCS continues to outsource innovation to the community while raising prices for maintenance updates, that competitive threat is going to become an exodus very quickly. We need core features that match the modern hosting landscape, not just compatibility patches.

@WHMCS John If you want this to be the new default Stripe module, a migration path from the current default Stripe module will be necessary.

Yeah this is a nightmare

This is what one WHMCS Staff tell me You have the option to make the change to your WHMCS configuration.php file and add the line $allow_adminarea_invoice_mutation = true;, but it is your decision whether to do so. When this line is present in your configuration.php file, the system will permit most of the changes to invoices that existed before WHMCS version 9.0, notably: Line items can be changed for invoices in any status (when in the "Manage" mode and with the correct admin user permissions set). All attributes are available in the Options tab regardless of the invoice status (when in the "Manage" mode and with the correct admin user permissions set). Payments can be applied in the Add Payment tab regardless of the invoice status (with correct admin user permissions set). Please note that using this configuration line ($allow_adminarea_invoice_mutation = true;) in your WHMCS configuration.php The file is highly discouraged, as it may permit changes that are not compliant with regional/country business regulations and complicate accounting. To bring awareness of this, a Warning health check will appear in the System Health Check summary when the value is present in your WHMCS configuration.php file. Additionally, all “full administrators” will see an Admin Warning banner (which can be dismissed up to every fortnight). You may want to add it temporarily if you do need to make the changes listed above, which were changed in WHMCS version 9.0 to improve invoice management and ensure tax compliance by keeping invoice records consistent. If you do not see any warnings or have issues with editing invoices or changing their status when this line is added, please let us know. Starting with WHMCS version 9.0, non-Draft invoices are immutable. This means you cannot edit transactions (now listed under the Ledger section on the invoice), add or remove items, or modify descriptions on an invoice once it’s no longer in the "Draft" status. This change is intended to improve invoice management and ensure tax compliance by keeping invoice records consistent. For more information on invoice management in WHMCS version 9.0, please refer to the following documentation: https://docs.whmcs.com/9-0/billing-and-invoicing/invoice-management/

I never imagined that a simple update could introduce so many problems — and even worse, apparently without proper testing. It is absolutely ridiculous for a financial management system to have its own financial logic broken. In the last 24 hours, I finally received a response on the open support ticket, along with a so-called “patch” (attached). In practice, this patch only fixes the reports by hiding the incorrect ledger entries. However, in several other areas of the system, the incorrect postings are still happening. For example, the “Transactions” tab inside the client profile continues to show wrong values and misleading entries. So, in short, this patch does not actually fix the root problem — it only masks it in specific reports. For now, apply it if you want to slightly reduce the visible impact, but be aware that the financial logic is still broken in multiple parts of the system. At this point, we are seriously considering rolling back to a previous version — or even migrating away from WHMCS entirely. Year after year, the pricing increases exponentially, while the quality of support continues to decline and critical issues like this keep happening. The current level of instability and support simply does not justify the price they are charging anymore. whmcs_v9.0.0-supporthotfix.1_750a0b77ff.321_WHMCS-24949.zip

Hi WHMCS ecosystem developers! I am excited to share an early heads-up about the upcoming WHMCS 9.0 release by the end of 2025 - a major update that brings important changes to the platform’s technical requirements. As part of this release, several core dependencies will be updated, and minimum system requirements will be increased. These changes are designed to improve performance, security, and compatibility with modern PHP standards. Key Updates in WHMCS 9.0: Minimum PHP version: 8.2 Recommended PHP version: 8.3 Minimum ionCube Loader version: 13.0.2 or higher Recommended ionCube Loader version: 14.4.0 or higher Updated dependencies: A number of underlying libraries and components have been upgraded. Some notable changes include: Smarty v3.1.48 —> v4.3.4 Legacy Smarty Tags are being deprecated and will no longer function in 9.0. Smarty Template Objects (including their use in plugins) will no longer be supported. guzzlehttp v7.4 —> v7.4.5 illuminate v7.x —> v9.0 I have attached a provisional list of dependency changes to this post. Please also use this thread to provide your feedback and ask questions of the Development Team regarding these requirement and dependency changes. These changes will require action from module developers to ensure continued compatibility. We recommend reviewing your module code and preparing for updates ahead of the release. We’ll be sharing more details, including a release window, definitive changelog and developer guidance, between now and the end of 2025 to help you get ready. Thank you for being a valued part of the WHMCS ecosystem. We appreciate your continued support and look forward to working together to make WHMCS 9.0 a successful release. whmcsv90_composerlock_provisional.txt

Okay, maybe I was too quick about credit notes. It seems a lot of the features are "coming soon™️". This is not a Release Candidate lol. This is not even alpha. This is internal development. Nothing can convince me that this release didn't just happen because WHMCS promised us a release in December.

Hello @sahostking Thank you for your message. We are aware of this issue in WHMCS 8.13.4, which is currently being tracked under case WHMCS-26568 with our development team. A hotfix has been attached to this message to address this issue for you and anyone else. Please upload and extract the contents of the attached file into your WHMCS installation directory, allowing it to overwrite the existing files. I hope this helps! WHMCS-26568-hotfix.zip

Hi everyone, I would like to share a free community addon I created for WHMCS 9.x: CW Invoice Mutability for WHMCS 9.x Repository: https://github.com/RicRey1988/cw-invoice-mutability-whmcs-9.x WHMCS 9 introduced invoice immutability for non-Draft invoices. I understand the reason behind this change from an accounting and audit-trail perspective, but I also noticed that some administrators still need a controlled way to manage invoice editing in specific internal cases, especially before an invoice is paid or before it is synchronized with an external tax/e-invoicing system. This addon provides an admin interface to manage the current WHMCS invoice mutability compatibility option without manually editing configuration.php. Main features: Enable or disable invoice mutability from the WHMCS Admin Area. Automatically add or remove the current WHMCS compatibility flag: $allow_adminarea_invoice_mutation = true; Create a backup of configuration.php before modifying it. Optionally hide the WHMCS Admin Area warning banner about invoice immutability being disabled. Advanced/emergency mode to convert eligible Unpaid invoices back to Draft. Audit log table with invoice snapshot, invoice items, transactions, admin ID, IP address, reason, and timestamp. Safety checks to block Draft conversion when the invoice has transactions, payment date, or possible external/tax authorization references. PayPal donation link included for anyone who wants to support the project. The advanced Draft mode is intentionally restricted. It is not intended for already-paid, fiscalized, externally authorized, or tax-reported invoices. In those cases, the correct workflow should normally be credit notes, cancellation, voiding, or re-issuance according to local accounting rules. Installation: The folder must be named exactly: cw_invoice_mutability Final WHMCS path: /modules/addons/cw_invoice_mutability/ Required structure: modules/ └── addons/ └── cw_invoice_mutability/ ├── cw_invoice_mutability.php ├── hooks.php ├── README.md └── lib/ └── CwInvoiceMutabilityTools.php You can clone it directly with: cd /path/to/whmcs/modules/addons git clone https://github.com/RicRey1988/cw-invoice-mutability-whmcs-9.x.git cw_invoice_mutability Then activate it from: Configuration > System Settings > Addon Modules After activation, go to: Addons > CW Invoice Mutability This addon is free and community-oriented. It is not affiliated with WHMCS. If it helps you, donations are welcome: https://paypal.me/hostingsupremo Feedback, improvements, and pull requests are welcome.

I’ve added: $allow_adminarea_invoice_mutation = true; Honestly, this change is a nightmare for our daily workflow. We need to edit invoices every day, and with this new restriction, what used to be a simple operation has become an everyday problem. In my opinion, this was a very bad decision from a usability point of view, especially for companies that manage billing operations daily and need flexibility when handling invoices.

Unbelievable that all of our questions lately are being ignored. What's the point of this community?

Not everyone wants SAAS solutions, or keeping data with a third party due to concerns about client data. I'm one of those businesses.

Request WHMCS to make it a confugurable option instead of removing it?

The one question I have is "why"? Clearly there's a need and demand for it, why is it not even considered being made optional, with warnings about not doing it or what have you. Why is it simply removed, with no options and so on.

Whats stupid is as a developer this is as simple as adding a checkbox to the config to allow us to choose ourselves. I've never in my life understood why software companies lock you in, instead of giving you the option. You keep increasing prices year after year and you want us to stay with you, but if you keep doing this crap most of your base is not gonna find value in your ever increasing prices.

Welcome to the common sense reasons why were frustrated about WHMCS enforcement of preventing us from editing our OWN invoices we created in the first place. Credit / debit is useless in real world standard practice. If they want to provide a switch to disable editing published invoices or changing status fine, but dont force it on the customer base. That's dumb.

Are there still issues after the 9.0.3 release?

add this line to your configuration.php it will go back to normal behavior $allow_adminarea_invoice_mutation = true;

Thank you for the terrible WHMCS support. This is now the tenth client who has made a bulk payment and the late fee is simply not added to the invoice, and none of the outstanding invoices are automatically marked as paid. I’m not even going to mention the credit and debit issues anymore, because it seems the WHMCS developers themselves don’t even know what they’re doing. Does anyone have a suggestion for another system similar to this garbage?

I think you guys may be dramatically underestimating what AI is capable of, but I suppose we shall see. As for the post being suitable or not, Webpros has done everything in their power to alienate their client base - this type of post is the inevitable consequence of that.

"Luck" isn't really a component here. If you haven't played around with agentic coding I can see why this would seem like a stretch for you, but it's quite trivial to get a fairly simple billing system up and running quite rapidly. And like I said this is with current-level tools, in a year or two, replicating the entirety of WHMCS would likely be very doable.

Yeah, except for adding AI to domain search, this release doesn't really provide on any of the other promises. Credit notes doesn't work either. When you cancel an invoice, WHMCS just adds a transaction to the invoice. If the invoice has a total of $100, WHMCS just adds a transaction of $100 and cancels the invoice. There's no credit note or anything.

How WHMCS have set this as a RC instead of a Beta is insane. It's a huge upgrade in terms of it's impact on themes/modules. No beta, no reply from WHMCS, no forums specific to v9.

Your process sounds good apart from WHMCS. I would never recommend trying to import tables to new files. You need to update your existing install as normal. You can update from your version but you may have more luck doing a manual update. Backup everything, upload the new v8.13 files, adjust your hosting/server settings to meet the requirements (e.g you may need to update PHP) then run the installation script.

@BENELUX, Today's the day!! https://blog.whmcs.com/133775/whmcs-90-release-candidate-out-now

This week or next! It sure would be nice to double the size of the engineering team temporarily for one release every few years!

@stormy, I'm glad to hear the e-invoicing feature will be a real value add for you. We are working with expert solution-providers in this space, so we're confident about delivering an easy to use and compliant solution with the broadest coverage. @andp97, Yes, by the end of the year in a pre-release version of WHMCS you will have access to this new feature. This bullet point actually describes two significant features which we're very excited about: 1. A RESTful API which provides access to the product catalogue and shopping cart logic. This will provide a suite of new endpoints to get product catalogue information, add, manipulate and get information about items in the cart (including price breakdowns and totals) and much more, all without touching the cart.php file or PHP session data. This means that power users could create their own highly-bespoke frontends whilst WHMCS handles the maths in the background, before seamlessly passing visitors to the checkout page to complete payment. 2. A brand new thin client powered by the aforementioned new API capabilities, providing a thoroughly modern purchase experience based on Vue.js. I've attached a sneak peak below. The new BuyFlow is a compiled Single-page application, meaning the layout isn't manipulated through templates, but you will be able to customise the colours to match your theme through a custom.css overrides file. The shopping cart as it exists today (cart.php and order form templates) isn't going away and will still be available if you'd like to stay with the familiar experience. Stay tuned to our blog and socials over the coming weeks for more information!

Hi @venkat.j, The current latest version is 8.13. This behaviour suggests the dates were set to 00/00/0000, either by an admin (in which case there should be an entry in the client's Log tab) or by a rogue after-market module (in which case there probably wouldn't). You can edit the date fields to set the actual dates and click Save Changes. The correct dates will be stored.

WHMCS support have told me recently that they're focusing on support tickets, and this community is not a good way to obtain support. Send a support/bug report and include the URL to your post and they will reply. Would be great if you post the reply here too. Will most likely be a case/bug number for a future release.

There are still issues. The nexus cart is API driven and WHMCS has not considered existing functionality for additional fields for domains (something that is in their documentation). Hold off for now. Unless you want to answer customer questions, and/or miss out on sales.

Hi everyone, I am happy to share a complete, community-maintained Bengali language translation pack for WHMCS. This project aims to provide a native language experience for WHMCS users in Bangladesh and Bengali-speaking users around the world. This language pack covers the full WHMCS Client Area, as well as the Admin Area strings, making it fully localized for local business needs. Features: Full localization of Client Area. Admin Area support. Community-maintained and regularly updated. Easy installation and integration. You can access the project on GitHub: https://github.com/Mojib-Rsm/whmcs-bengali-language How to Install: Download the bengali.php file from the repository. Upload it to your WHMCS installation directory under /lang/. Activate it from Setup > General Settings > Localisation in your Admin Area. I welcome your feedback, suggestions, or contributions. If you find any typos or missing strings, please feel free to open a Pull Request on GitHub. Happy localizing! Best regards, Mojib Rsm Portfolio: mojib.me

Thank you for the reply @WHMCS John and for getting back to me about the credit note issue. Just a bit of feedback, for me personally ( our accounts dept are happy to do the add payment) if would be a lot easier if you could tick a set of invoices and mark them paid - it would then show them paid with the method stated on them (eg bank, cheque etc) rather than having to go into say 80 invoices individually to add a payment to each one

All the more reason to have had a beta, John.

Every WHMCS administrator knows the struggle: adding an announcement, writing a knowledgebase article, or placing an image on a product page often requires more effort than it should. Typically, you have to open an FTP client, navigate through folders, upload the file, and then manually copy the URL. This process is time-consuming and disrupts your workflow. To eliminate this overhead, we have developed a simple yet highly functional solution: Media Manager. Zero-Installation Architecture The greatest advantage of this tool is that it requires no module installation or complex configuration. Consisting of a single PHP file (media-manager.php), you simply upload it to your WHMCS admin directory, and it is ready to go. Native WHMCS Security Instead of building a separate security layer, we integrated the tool directly with the WHMCS admin authentication system. This means that no one can access this file without an active administrator session. It doesn't act as a standalone, vulnerable media manager; it functions as a secure part of your existing panel. What Can You Do? The tool provides all the essential features needed for daily management tasks: Maintain organization by creating and deleting folders. Perform fast file uploads and deletions. Rename files on the fly. Copy the direct URL of any uploaded file with a single click. For administrators who frequently add images to knowledgebase articles, the "Login to FTP, find directory, upload file, copy path" cycle is now a thing of the past. How to Get Started There is only one minor adjustment required before use: open the media-manager.php file and replace the "websiteniz.com" placeholder with your own domain name. Once this edit is made, your system is fully prepared. Our goal wasn't to build a massive, complex media library. Instead, we aimed to provide a fast, secure, and practical file management tool within the WHMCS environment. Born out of necessity and tested in the field, this tool is now available for everyone. Github project: Whmcs Media Manager Website: www.megabre.com

Thanks a lot for the kind words! Based on our testing so far, the bigger challenges in WHMCS 9.0 aren't so much about the new checkout UI, but about changes deeper in the core. WHMCS updated core libraries and parts of their API, which means existing integrations often need to be adjusted. There are also changes in how late fees and credit payments work, and those can affect billing, including recurring charges. These are some of the areas where modules, both off the shelf and custom ones, may not behave as expected if not updated. We shared a more practical take on this here, based on our ongoing work with WHMCS 9.0. If you're running custom functionality and want to be sure everything works the way it should, feel free to contact our team. We'll gladly talk it through and help you understand what, if anything, needs adjusting.

I am simply expressing my feedback. The price rise is unjust, I feel. Now, in the Australian dollar it is now $52 /mo What exactly has been done to the software that justifies the price increase?

Sure thing. Here are some screenshots: 1. Domain Registration page 2. Domain Results page 3. Cart Drawer 4. Shopping Cart page Please do install the Release Candidate and test it out and share your feedback!

Also using custom.css for the theme's variables defeats the purpose of custom.css, it's now going to be replaced for every update. v9 screams minimal effort, rushed with no regard for users. If they don't care why should we?

lol It has tons of missing features (just look at credit notes) and shipped with hardcoded paths to /var/www/html/whmcs. Not feature rich, not stable.

I'd suggest that your average user that grabs a script like this will not change anything in it, especially since they're not (apparently) being told to. I've seen users not change a "CHANGE_THIS" in scripts, then ask why it's not working. I've also seen them ignore the "remove this file after use", so relying on that might not be advisable either. Best practice is not to spoon feed, keep this outside the publicly accessible directories, and instead of that simple URL parameter you reveal, make it a "secret key" that is defined within the script, with a note to change it (or better still they make their own that must be x long and have this or that in it; if empty, fail with "key needed"). Safety first.

@RadWebHosting's recommendation here is brilliant, and would be my suggestion too! Of course, you can also see a list of all overdue invoices at Billing > Invoices > Overdue in the Admin Area. If you'd be interested in a new event being added to your Notifications settings for when an invoice becomes overdue, I'd recommend opening a feature request here: https://requests.whmcs.com./ I can absolutely see how this would be useful, so getting that feature request open will allow others to comment on and vote for your request. Hope this helps :-)

We know a number of people like to use Google Suite, we also know that sometimes you may have problems configuring it correctly. The following is a known good configuration: mail method --> SMTP PORT 465 host: smtp.gmail.com Type: SSL Thanks to @garybarr for also letting us know G Suite App Passwords can be used when you run into Authentication issues, the full steps for creating an app password are located on the G Suite Support Site.

YOU CAN USE MY EMAIL DESIGN FOR YOUR COMPANY, THANKS TO THIS COMMUNITY I HAVE FOUND A LOT OF COMMUNITY CONTENT, SO I GIVE YOU MY PERMISSION TO USE IT. Post Update: After a long time working on the code, I have managed to get it to look correct. There were many problems that I am going to name now, which I fixed to make it display correctly; Global Email CSS Styling: Some generic tags will not work, for example 'body', instead of adding it to Global Email CSS Styling, I added it directly to the HTML code to make it work. Error ❌ body{font-size: 17px; line-height: 25px; color: #f1f1f1; font-family: 'Open Sans', sans-serif; font-weight: 400; margin: 0px; background-color: #070B41;} Solution ✅ <body style="font-size: 17px; line-height: 25px; color: #f1f1f1; font-family: 'Open Sans', sans-serif; font-weight: 400; margin: 0px; background-color: #070B41;"> Sometimes you have to add an '!important' to the CSS code, because another tag is replacing it. For example, I wanted to put links with a different color and no style; Error ❌ a{text-decoration: none; color: #1094F0;} Solution ✅ a{text-decoration: none!important; color: #1094F0!important;} Some images on some providers do not load correctly because it can detect that the domain is not secure. For example; Error ❌ https://universalgg.com/assets/img/mails/logo.svg Solution ✅ https://i.imgur.com/7nQbkxQ.png It has taken me a long time to investigate, since on localhost it was working correctly. I have tried various SMTP providers and it was working fine too. Conclusion: The error is from WHMCS and not from my design, but it can be solved. All code: <!DOCTYPE html> <html> <head> <title></title> <link rel="preconnect" href="https://fonts.googleapis.com"> <link rel="preconnect" href="https://fonts.gstatic.com" crossorigin> <link href="https://fonts.googleapis.com/css2?family=Open+Sans:wght@300;400;500;600;700&display=swap" rel="stylesheet"> <style> .main-table{background-color: rgb(3 5 33 / 87%); border-radius: 20px; overflow: hidden; margin-top: 20px;} .content-table{padding: 50px 40px 50px 65px;} .h1-table{padding-bottom: 25px; font-size: 22px; font-weight: 700; color: #fff;} .btmspace-table{padding-bottom: 30px;}.top-line{padding-top: 30px;} .grey-line{border-top: 1px solid #707070;} .welcome-img{width: 50%; background-image: url('https://universalgg.com/assets/img/mails/img.webp'); background-position: left; background-size: cover; background-repeat: no-repeat;} .welcome-copyright{color: #DDDDDD; font-size: 12px; text-align: center;} a{text-decoration: none!important; color: #1094F0!important;} </style> </head> <body style="font-size: 17px; line-height: 25px; color: #f1f1f1; font-family: 'Open Sans', sans-serif; font-weight: 400; margin: 0px; background-color: #070B41;"> <table width="1140" border="0" align="center" cellpadding="0" cellspacing="0" class="main-table"> <tr> <td> <table width="100%" border="0" align="center" cellpadding="0" cellspacing="0" class="content-table"> <tbody> <tr> <td colspan="2" style="padding-bottom: 35px;"> <img src="https://universalgg.com/assets/img/mails/logo.svg" style="max-width: 430px;" width="100%" height="auto" alt="logo"> </td> </tr> <tr> <td colspan="2" class="h1-table"> ¡Bienvenido! </td> </tr> <tr> <td colspan="2" class="btmspace-table"> Hola {$user_first_name}, revisa este correo electrónico en su totalidad, ya que contiene información importante. </td> </tr> <tr> <td colspan="2" class="btmspace-table"> Has registrado tu cuenta el día {$user_signup_date}. Necesitarás tu dirección de correo electrónico y la contraseña que elegiste durante el registro, para iniciar sesión.</br> Si creó la cuenta como parte de la realización de un nuevo pedido con nosotros, en breve recibirás un correo electrónico de confirmación del pedido. </td> </tr> <tr> <td colspan="2"> Por favor, no responda a este mail, es un mensaje automático. Le enviamos un cordial saludo, gracias por confiar en nosotros. </td> </tr> </tbody> </table> <table width="100%" border="0" align="center" cellpadding="0" cellspacing="0" class="top-line"> <tbody> <tr> <td class="grey-line"></td> </tr> </tbody> </table> <table width="100%" border="0" align="center" cellpadding="0" cellspacing="0" style="padding: 30px 40px 30px 65px;"> <tbody> <tr style="vertical-align: middle;"> <td style="padding-bottom: 20px; font-size: 15px; font-weight: 500; color: #1094F0;"> <a href="https://universalgg.com">Sitio web</a>&nbsp; | &nbsp; <a href="{$whmcs_url}">Área de clientes</a>&nbsp; | &nbsp; <a href="mailto:info@universalgg.com">Contactar</a> </td> <td style="padding-bottom: 13px; text-align: right;"> <a href="https://twitter.com/UniversalGamg"><img src="https://universalgg.com/assets/img/mails/s_twitter.svg" style="display: inline-block; margin-right: 15px;" alt="icon"></a> <a href="https://www.instagram.com/universal_gg/"><img src="https://universalgg.com/assets/img/mails/s_instagram.svg" style="display: inline-block; margin-right: 15px;" alt="icon"></a> <a href="https://discord.gg/nMxTQ5UZpM"><img src="https://universalgg.com/assets/img/mails/s_discord.svg" style="display: inline-block; margin-bottom: -1.5px;" alt="icon"></a> </td> </tr> <tr> <td colspan="2" class="welcome-copyright"> 2018-2023 &#169; {$company_name} </td> </tr> </tbody> </table> </td> <td class="welcome-img"></td> </tr> </table> </body> </html>

I just tested it with WHMCS v8.2.1 and the hook works fine here. However, I noticed an error when generating the hostname, it did not consist of random characters. I suspect that you did not put the hook into the correct directory. Attached you ind the updated hook including the directory structure, so you can simply upload the extracted content directly to your WHMCS root directory. hook.zip

The WHMCS.Community is intended to provide a place for users of WHMCS to discuss, share and interact with each other as well as WHMCS Staff. To ensure we maintain a friendly environment, we ask users to respect the following rules and guidelines. Please let us know via the WHMCS.Community Assitance category should you have any questions or comments, posts in this category are visible between yourself and the WHMCS.Community Team. WHMCS reserves the right to alter these rules from time to time. 1.User Accounts Each person may have (one) 1 forum login regardless of the number of companies you may be part of. Duplicate accounts will be removed from WHMCS.Community Please do not share your user account with others - each person should retain their own username and password Usernames must not be created that contain any of the items listed below: An email address A website address The following words WHMCS cPanel Staff Moderator Admin Any word determined to cause offence or be deemed inappropriate. Usernames or Users that do not comply with these rules may be removed from WHMCS.Community 2. Behaviour on the Community We expect all users to be friendly and polite. While we understand that users will disagree and have different points of view at times, this can be communicated in a civil manner Please do not post rude, insulting or inflammatory posts. Personal attacks, name-calling and insults will not be tolerated on WHMCS.Community. Profanity and inappropriate images (including porn or gross violence) may not be posted anywhere on the WHMCS.Community. WHMCS.Community Staff & Moderators use their sole discretion as to what is deemed unacceptable behaviour in the community and may remove content at any time. Your posts assist other users, please do not delete content if you find an answer, please share this solution to help other users. 3. Advertising on WHMCS.Community Advertising, offers or self-promotion are to be posted only in the Third Party Add-ons section of the community. Community users seeking to hire a developer may post within the Service Offers & Requests section. Advertising is limited to one advertisement per seven (7) day period on a rolling 7-day basis. Additional or excessive advertising will be removed by the moderation team and your ability to post in advertising boards removed. Soliciting and/or self-promotion via the private messaging (PM) system is strictly prohibited. The sale or reselling of WHMCS Licenses is strictly prohibited on the community. Affiliate and referral links may not be used, these links are those that link to a site and contain information crediting the person with that referral 4. Posting and Moderation on WHMCS.Community The WHMCS.Community is moderated by WHMCS.Community Moderators and Staff. When a post is deemed to be in breach of the rules it will be removed and the user advised via a warning. Please do not cross-post across the community. If your topic is better suited to another section one of the WHMCS.Community team will move it to the best category for you. You may report your post if you wish to have it moved by a moderator. For privacy reasons please do not post any personally identifiable information including Usernames, Passwords, Contact Numbers, Email Addresses and/or Credit Card Numbers As WHMCS.Community is a moderated community we have implemented a Warning System. When a post is removed for breaching the community rules we’ll be sure to let you know. We allocate points to a warning and once you have a set number of points you may be suspended from posting on the community. Users that do not comply with the rules for WHMCS.Community may be banned temporarily. Ongoing temporary bans may result in a permanent ban from WHMCS.Community. The public discussion of moderation decisions is not permitted, these will be removed without notice and may result in a community ban. 5. Signature and Profile Rules Your signature may include links, however, please ensure these are reasonable (no more than 4) and they must not include Referral/Affiliate links. This includes pricing and plan details Signatures may not contain more than 4 lines at a 1024x768 resolution Please do not sell or rent your signature space, your signature is yours alone. Where your signature does not comply with these rules you may be asked to alter or remove it 6. WHMCS.Community Ranks Official WHMCS Staff & Moderators are identified by one of the following ranks located below their profile image, in addition, their posts are highlighted blue WHMCS CEO WHMCS Community Manager WHMCS Customer Service WHMCS Developer WHMCS Marketing WHMCS Staff WHMCS Support Manager WHMCS Technical Analyst WHMCS.Community runs a ranking system, new community members start with the rank of Newbie and can progress based on the number of posts, reputation points and length of time active on the community Some users have a special “Super Users” rank. These members are a select group of elite community members that are long-standing mentors in the community, courteous to other members, always providing technical insight and advice, and generally helping to make our community a better place to learn, troubleshoot and advance. The WHMCS.Community ranking formula is changed from time to time and without notice. The algorithm used is not published or discussed with users to prevent gaming the system 7. Contacting the WHMCS.Community Team You may contact a member of the WHMCS.Community via the WHMCS.Community Assitance board If you would prefer to email you may open a ticket by emailing forums@whmcs.com Thank you for helping to keep WHMCS.Community a great place

Please please do not use IP as a way to detect language, 1. it is not very reliable and 2. is actually quite offencive for people who don't speak the native language of the place they live. (e.g. I am English but happen to live in Italy but don't speak good Italian and I hate it if I am redirected to the italian site even though my browser language setting is english.) Much better and much simpler is to just use the browser language setting. Here is the PHP script we use to redirect customers to our specific language pages. <?php if(isset($_SERVER["HTTP_ACCEPT_LANGUAGE"])){ $langarray=explode(",", $_SERVER["HTTP_ACCEPT_LANGUAGE"]); $lang = strtolower($langarray[0]); //echo $lang . " / " . $_COOKIE["Lang"] . " / "; $stop=0; //change this to 1 to disable redirect if ($_GET["stop"]!=1&&$stop!=1){ if (isset($_COOKIE["Lang"])){ if ($_COOKIE["Lang"]=="italian"){ header("Location: " . $_SERVER["HOST"] . "it/"); } else { header("Location: " . $_SERVER["HOST"] . "en/"); } } else { switch ($lang){ case "en-au": case "en-bz": case "en-ca": case "en-029": case "en-gb": case "en-in": case "en-ie": case "en-jm": case "en-my": case "en-nz": case "en-ph": case "en-sg": case "en-za": case "en-tt": case "en-us": case "en-zw": case "en": case "gd": case "ga": case "ga-ie": case "cy-gb": case "cy": header("Location: " . $_SERVER["HOST"] . "en/"); break; case "it": case "it-ch": case "it-it": header("Location: " . $_SERVER["HOST"] . "it/"); break; case "es": case "es-es": case "es-ar": case "es-ve": case "es-bo": case "es-cl": case "es-co": case "es-cr": case "es-do": case "es-ec": case "es-sv": case "es-gt": case "es-hn": case "es-mx": case "es-ni": case "es-pa": case "es-py": case "es-pe": case "es-pr": case "es-us": case "es-uy": header("Location: " . $_SERVER["HOST"] . "es/"); break; } } } } ?> As you can see it checks to see if a "Lang" cookie is set and uses that as the clients language if it is, thus allowing the visitor to override the script on future visits if your site sets this cookie from a language choice in the site. Otherwise it looks at the browser language choice to picks the preferred language and defaults to english if it can't find a match.