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Yes, I agree they should be an option

This new "feature" is terrible and is a fundamental change. This feature does not conform to most businesses and should be an option if there are other regulatory purposes in other countries. It severely limits the flexibility of the system and limits its function. I highly recommend a switch to disable this new "feature".

While I understand that bugs are part of any Release Candidate cycle, it's concerning that we are still discussing basic optimization issues like proper OPcache support. And let's not even get started on the fact that we still don't have 100% native Nginx support. This becomes particularly ironic with the introduction of the new WHMCS Cloud Solution. With cloud hosting, the resource costs are on their side, so you'd think they'd be rushing to support Nginx to reduce their own infrastructure expenses. It's like being sold a high-performance engine but being told you have to power it with hamster wheels. Maybe once their bills start rolling in, Nginx support will suddenly become a priority. This all points to the bigger issue: the development velocity. Core development feels like it's just about "keeping the lights on" (PHP/ionCube updates) rather than actual innovation. This stagnation has allowed third-party developers like ModulesGarden to build entire businesses by selling us functionality that should have been in the core a decade ago. When you look at the "Total Cost of Ownership" license fees + necessary third-party modules, the value proposition is slipping. Newer platforms like Upmind are entering the market with an API-first architecture and modern features built-in from day one. If WHMCS continues to outsource innovation to the community while raising prices for maintenance updates, that competitive threat is going to become an exodus very quickly. We need core features that match the modern hosting landscape, not just compatibility patches.

A system should be designed to be functional for its paying customers, rather than being dictated by external regulations that may or may not be applicable to all users. Implementing such a feature without a proper disable option is impractical and appears to be an oversight. The current suggested workarounds are ineffective for the majority of standard web design and hosting businesses. Remember, most projects start off with two 50% (published) invoices (deposit and final) from the quote when converted and the final invoice typically gets tweaked for various reasons. This change would prevent that quick 10 second update to it. WHMCS should focus on developing efficient software that delivers value to its users, allowing us to manage legal compliance independently, rather than introducing features that hinder usability.

This is what one WHMCS Staff tell me You have the option to make the change to your WHMCS configuration.php file and add the line $allow_adminarea_invoice_mutation = true;, but it is your decision whether to do so. When this line is present in your configuration.php file, the system will permit most of the changes to invoices that existed before WHMCS version 9.0, notably: Line items can be changed for invoices in any status (when in the "Manage" mode and with the correct admin user permissions set). All attributes are available in the Options tab regardless of the invoice status (when in the "Manage" mode and with the correct admin user permissions set). Payments can be applied in the Add Payment tab regardless of the invoice status (with correct admin user permissions set). Please note that using this configuration line ($allow_adminarea_invoice_mutation = true;) in your WHMCS configuration.php The file is highly discouraged, as it may permit changes that are not compliant with regional/country business regulations and complicate accounting. To bring awareness of this, a Warning health check will appear in the System Health Check summary when the value is present in your WHMCS configuration.php file. Additionally, all “full administrators” will see an Admin Warning banner (which can be dismissed up to every fortnight). You may want to add it temporarily if you do need to make the changes listed above, which were changed in WHMCS version 9.0 to improve invoice management and ensure tax compliance by keeping invoice records consistent. If you do not see any warnings or have issues with editing invoices or changing their status when this line is added, please let us know. Starting with WHMCS version 9.0, non-Draft invoices are immutable. This means you cannot edit transactions (now listed under the Ledger section on the invoice), add or remove items, or modify descriptions on an invoice once it’s no longer in the "Draft" status. This change is intended to improve invoice management and ensure tax compliance by keeping invoice records consistent. For more information on invoice management in WHMCS version 9.0, please refer to the following documentation: https://docs.whmcs.com/9-0/billing-and-invoicing/invoice-management/

I never imagined that a simple update could introduce so many problems — and even worse, apparently without proper testing. It is absolutely ridiculous for a financial management system to have its own financial logic broken. In the last 24 hours, I finally received a response on the open support ticket, along with a so-called “patch” (attached). In practice, this patch only fixes the reports by hiding the incorrect ledger entries. However, in several other areas of the system, the incorrect postings are still happening. For example, the “Transactions” tab inside the client profile continues to show wrong values and misleading entries. So, in short, this patch does not actually fix the root problem — it only masks it in specific reports. For now, apply it if you want to slightly reduce the visible impact, but be aware that the financial logic is still broken in multiple parts of the system. At this point, we are seriously considering rolling back to a previous version — or even migrating away from WHMCS entirely. Year after year, the pricing increases exponentially, while the quality of support continues to decline and critical issues like this keep happening. The current level of instability and support simply does not justify the price they are charging anymore. whmcs_v9.0.0-supporthotfix.1_750a0b77ff.321_WHMCS-24949.zip

Hi WHMCS ecosystem developers! I am excited to share an early heads-up about the upcoming WHMCS 9.0 release by the end of 2025 - a major update that brings important changes to the platform’s technical requirements. As part of this release, several core dependencies will be updated, and minimum system requirements will be increased. These changes are designed to improve performance, security, and compatibility with modern PHP standards. Key Updates in WHMCS 9.0: Minimum PHP version: 8.2 Recommended PHP version: 8.3 Minimum ionCube Loader version: 13.0.2 or higher Recommended ionCube Loader version: 14.4.0 or higher Updated dependencies: A number of underlying libraries and components have been upgraded. Some notable changes include: Smarty v3.1.48 —> v4.3.4 Legacy Smarty Tags are being deprecated and will no longer function in 9.0. Smarty Template Objects (including their use in plugins) will no longer be supported. guzzlehttp v7.4 —> v7.4.5 illuminate v7.x —> v9.0 I have attached a provisional list of dependency changes to this post. Please also use this thread to provide your feedback and ask questions of the Development Team regarding these requirement and dependency changes. These changes will require action from module developers to ensure continued compatibility. We recommend reviewing your module code and preparing for updates ahead of the release. We’ll be sharing more details, including a release window, definitive changelog and developer guidance, between now and the end of 2025 to help you get ready. Thank you for being a valued part of the WHMCS ecosystem. We appreciate your continued support and look forward to working together to make WHMCS 9.0 a successful release. whmcsv90_composerlock_provisional.txt

Okay, maybe I was too quick about credit notes. It seems a lot of the features are "coming soon™️". This is not a Release Candidate lol. This is not even alpha. This is internal development. Nothing can convince me that this release didn't just happen because WHMCS promised us a release in December.

The one question I have is "why"? Clearly there's a need and demand for it, why is it not even considered being made optional, with warnings about not doing it or what have you. Why is it simply removed, with no options and so on.

Are there still issues after the 9.0.3 release?

add this line to your configuration.php it will go back to normal behavior $allow_adminarea_invoice_mutation = true;

Yeah this is a nightmare

I think you guys may be dramatically underestimating what AI is capable of, but I suppose we shall see. As for the post being suitable or not, Webpros has done everything in their power to alienate their client base - this type of post is the inevitable consequence of that.

"Luck" isn't really a component here. If you haven't played around with agentic coding I can see why this would seem like a stretch for you, but it's quite trivial to get a fairly simple billing system up and running quite rapidly. And like I said this is with current-level tools, in a year or two, replicating the entirety of WHMCS would likely be very doable.

Yeah, except for adding AI to domain search, this release doesn't really provide on any of the other promises. Credit notes doesn't work either. When you cancel an invoice, WHMCS just adds a transaction to the invoice. If the invoice has a total of $100, WHMCS just adds a transaction of $100 and cancels the invoice. There's no credit note or anything.

How WHMCS have set this as a RC instead of a Beta is insane. It's a huge upgrade in terms of it's impact on themes/modules. No beta, no reply from WHMCS, no forums specific to v9.

Your process sounds good apart from WHMCS. I would never recommend trying to import tables to new files. You need to update your existing install as normal. You can update from your version but you may have more luck doing a manual update. Backup everything, upload the new v8.13 files, adjust your hosting/server settings to meet the requirements (e.g you may need to update PHP) then run the installation script.

@BENELUX, Today's the day!! https://blog.whmcs.com/133775/whmcs-90-release-candidate-out-now

This week or next! It sure would be nice to double the size of the engineering team temporarily for one release every few years!

@stormy, I'm glad to hear the e-invoicing feature will be a real value add for you. We are working with expert solution-providers in this space, so we're confident about delivering an easy to use and compliant solution with the broadest coverage. @andp97, Yes, by the end of the year in a pre-release version of WHMCS you will have access to this new feature. This bullet point actually describes two significant features which we're very excited about: 1. A RESTful API which provides access to the product catalogue and shopping cart logic. This will provide a suite of new endpoints to get product catalogue information, add, manipulate and get information about items in the cart (including price breakdowns and totals) and much more, all without touching the cart.php file or PHP session data. This means that power users could create their own highly-bespoke frontends whilst WHMCS handles the maths in the background, before seamlessly passing visitors to the checkout page to complete payment. 2. A brand new thin client powered by the aforementioned new API capabilities, providing a thoroughly modern purchase experience based on Vue.js. I've attached a sneak peak below. The new BuyFlow is a compiled Single-page application, meaning the layout isn't manipulated through templates, but you will be able to customise the colours to match your theme through a custom.css overrides file. The shopping cart as it exists today (cart.php and order form templates) isn't going away and will still be available if you'd like to stay with the familiar experience. Stay tuned to our blog and socials over the coming weeks for more information!

Hi @venkat.j, The current latest version is 8.13. This behaviour suggests the dates were set to 00/00/0000, either by an admin (in which case there should be an entry in the client's Log tab) or by a rogue after-market module (in which case there probably wouldn't). You can edit the date fields to set the actual dates and click Save Changes. The correct dates will be stored.

Hi all, In 8.13 a small improvement was made to the accounting of refunded mass-pay invoices. Prior to this the totals of mass-pay invoices were included in the overall income statistics, but now they are excluded as it's already accounted for by the original invoices.

But you did ask them, and not by just posting here? EDIT: This is a bit old now, but a fast search on this board found:

Hello @ThemeMetro This is a known issue, and we have published a HotFix. For more details, please review the following. Apologies for any inconvenience. Kind regards, Stephen.

Hello, Not at all and it's highly recommended, to change the admin path.

We always upgrade a year later for good reason. 😉 Anyways we will probably stop with WHMCS in general and we are in the process of coding our own perfect suited solution instead. Much better. Only the things you really need, no errors, easy code and much faster as well. But. It will take time. In the meantime we will still be using WHMCS.

I have updated to WHMCS 9 In vendor files the folders was updated, but the folders not required anymore was not removed by the automatic update tool as when I compare WHMCS 8,13 and 9 they are removed. So remember to remove these manually people true sonata-project Facebook container-interop My questions why does the update process not clean and remove everything that is "old". What happend with the quality of the WHMCS releases .. .

Hi @kon, I'm pleased to hear you like the direction we're going with Nexus cart! We're going to continue with this work in 9.1 and bring this same design language to the rest of the purchase flow. The RDAP implementation has been rescheduled to v9.2. This is because we have prioritised security and financial compliance features in releasing 9.0 and will continue this focus in the subsequent 9.1 (eg. credit notes, e-invoicing, improved VAT compliance).

Hey hmaddy, It is possible that some files are missing or incorrect in your installation. Likely files from different versions are present at the same time. Raise up a ticket to our support and our team will happily assist you!

Sure thing. Here are some screenshots: 1. Domain Registration page 2. Domain Results page 3. Cart Drawer 4. Shopping Cart page Please do install the Release Candidate and test it out and share your feedback!

So your point is, whmcs should prioritize modern, clear and consistent development instead of just raising prices all the time?

Nexus is gonna disappoint you. It's just a reskinned Twenty One template (for the system template) and a reskinned Standard Cart template (for the cart template). It's only during checkout that it's different.

Announcing WHMCS 9.0 Release CandidateWe're excited to announce the availability of the WHMCS 9.0 Release Candidate. This release marks the completion of feature development for WHMCS 9.0 and the final step before it becomes generally available. WHMCS 9.0 is a compliance-focused release, introducing a range of updates and enhancements designed to help businesses stay aligned with evolving regulatory requirements while continuing to deliver a seamless experience. WHMCS 9.0 includes the...View the full blog post

Key Features List Our WhatsApp Gateway: Authentication and User Management: Login, registration, and logout using CodeIgniter Shield. User group system (admin & user). User profile management. User Dashboard: Subscription overview (active plan, remaining days, message/device limits). Usage statistics (messages sent, devices connected). Alerts for expired subscriptions or reached limits. API token management for external access. WhatsApp Integration: Multi-session device management (multiple WhatsApp accounts per user). Sending of text and media messages (images, etc.). QR code scanning to connect WhatsApp devices. Message logging (delivery status, WhatsApp message ID). Message limit checks based on subscription plans. Subscription and Plan System: Various plans with device and message limits. Usage tracking (messages sent, active devices). Subscription management (active, expired). Plan upgrade/downgrade. Admin Panel: User management (create, edit, delete users). Assign groups and plans to users. RESTful API: Endpoints for sending WhatsApp messages via token. Integration with Node.js backend for WhatsApp operations. Modules: Invoices, Orders, Payments. Multi-language support (English, Indonesian, Spanish, UAE/Arabic, Chinese). Node.js Backend (whatsapp-web.js): Node.js server for running WhatsApp clients. Multi-session support with LocalAuth. Handling of QR codes, connections, and message/media sending. Logging and error handling. Security and Logging: Input validation and CSRF protection. Message and user activity logging. Environment variables for sensitive configuration (NODE_URL, etc.).

Hello, It’s clear that there is an issue with your database configuration. First, try connecting to the MySQL database using the credentials provided in your configuration.php file and check whether the connection is successful.

Hi, to fix the issue go to Settings > General Settings, under Ordering Tab look for "Enable Random Usernames" uncheck it if checked.

@RadWebHosting's recommendation here is brilliant, and would be my suggestion too! Of course, you can also see a list of all overdue invoices at Billing > Invoices > Overdue in the Admin Area. If you'd be interested in a new event being added to your Notifications settings for when an invoice becomes overdue, I'd recommend opening a feature request here: https://requests.whmcs.com./ I can absolutely see how this would be useful, so getting that feature request open will allow others to comment on and vote for your request. Hope this helps :-)

Greetings, I have an older WHMCS installation (7.8.3). It is one of three owned licenses I purchased long ago. I wasn't too happy about taking the shaft due to the semi-recent changes in WHMCS subscriptions and pricing. So, I'd like to stretch this free interim out as long as possible, frankly. Meanwhile, it is past time to update MariaDB 10.2 on the server which currently works well with my 7.8.3 installation. Any advice here would be much appreciated. Will MariaDB 10.5 or 10.6 work with WHMCS 7.8.3 (and PHP 7.3). Thank you!

Thanks for opening a new thread, I had posted in the 2025 one. In my case, they will be extracting an extra $25/mo in exchange for absolutely nothing. The email is hilariou,s though: "We understand any change in pricing directly affects your business, which we do not take lightly." HOWEVER, if they succeed in doing the European E-invoicing right, which I highly doubt, then the price increase would be worth it. The problem is - can we trust WHMCS with something that can get you us legal and financial trouble?

Il Ballot SC-081v3 è una proposta dello CA/Browser Forum che riduce la durata massima dei certificati SSL/TLS, passando da un periodo di validità fino a 3 anni a un massimo di 12 mesi. Gradualmente verranno introdotti periodi di validità più brevi. Questo cambiamento impatta direttamente la gestione dei certificati e la sicurezza dei siti web. Perché il cambiamento? Migliore protezione da compromissioni Aggiornamenti crittografici più veloci Allineamento agli standard del settore Prima vs Dopo SC-081v3: Validità certificato: da fino a 3 anni → 12 mesi Sicurezza: buona → maggiore Rinnovi: meno frequenti → annuali obbligatori Gestione: semplice → automatizzata consigliata Roadmap rapida: 1️⃣ Q4 2025: emissione certificati 12 mesi 2️⃣ Q1 2026: aggiornamento software gestione SSL 3️⃣ Q2 2026: tutti i nuovi certificati conformi WHMCS già gestisce riemissione e distribuzione automatica dei certificati SSL a fine ciclo, normalmente ogni 12 mesi, supportando certificati fino a 3 anni. Grazie alla collaborazione con Digicert, il team introdurrà le modifiche necessarie per rispettare i periodi di validità più brevi ben prima che diventino obbligatori. 💡 MarketConnect continua a offrire totale automatismo e facilità di gestione, aggiornandosi proattivamente agli standard industriali e garantendo ai clienti sicurezza e tranquillità senza interruzioni.

@EnricoloDi niente! Occhi puntati su quando verra' rilasciato WHMCS 9.0 😀

We won't go cloud. Kayako burned us with that and SupportPal is brilliant. Where's the announcement?

Hi all, We have published a hotfix which addresses the issue by reverting the change which introduced the non-performant query:

There are few issues in the hook logic for applying credit and cancelling invoices: Incorrect array index usage in the loop You had: foreach ($invoiceData['invoices']['invoice'][0] as $invoice) This loops only over the first invoice. Use: foreach ($invoiceData['invoices']['invoice'] as $invoice) Incorrect object access You used: $invoiceId = $invoice->'id'; $creditamt = $invoice->'credit'; But $invoice is an associative array, not an object. Use: $invoiceId = $invoice['id']; $creditamt = $invoice['credit']; Incorrect variable name You had: if ($canceInvoice['result'] == 'success') Correct to: if ($cancelInvoice['result'] == 'success') Syntax error in else You had: else } Correct to: else {

Hi @ZeroMB, Thanks for that information. I've logged case #WHMCS-22693 with our developers in order to have this reviewed for future releases. Whilst I cannot provide an estimated time for completion for this, once we resolve cases and push features they are available at our change log, here: https://changelog.whmcs.com/ Thanks again for taking the time to report your findings.

Hello, Here, I am sharing some steps that you need to follow to fix the issue - 1. Verify the File: Check if the captcha.tpl file is present in the templates/default/includes/ directory of your WHMCS installation using FTP or your hosting control panel. 2. Restore or Upload: If the file is missing, restore it from a backup or upload a fresh copy from another WHMCS installation that includes it. 3. Check Theme Compatibility: After upgrading WHMCS or changing your theme, the new theme may lack the file. Revert to a previous theme or choose one that includes the necessary functionality. If you're using a custom theme, you may need to create the missing captcha.tpl file or choose a theme that includes the required functionality. Thanks

We know a number of people like to use Google Suite, we also know that sometimes you may have problems configuring it correctly. The following is a known good configuration: mail method --> SMTP PORT 465 host: smtp.gmail.com Type: SSL Thanks to @garybarr for also letting us know G Suite App Passwords can be used when you run into Authentication issues, the full steps for creating an app password are located on the G Suite Support Site.

The automation issue in WHMCS for additional purchases may be due to missing or misconfigured triggers for add-ons. Ensure automation is enabled for all product types and that the payment gateway is properly integrated to trigger actions after transactions. Also, check for any conflicts with other integrations, like Spotify streaming.

Here is an updated link: https://controlc.com/d0ac5777

which is the definition of a lookup provider. all i'm saying is that WHMCS 7 is designed to either use whois, or a lookup provider, for ALL TLDs - you can't mix and match, e.g this module for .ge, but whois for .com - you have to put all your eggs in one basket.