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Showing content with the highest reputation since 05/19/25 in all areas
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This new "feature" is terrible and is a fundamental change. This feature does not conform to most businesses and should be an option if there are other regulatory purposes in other countries. It severely limits the flexibility of the system and limits its function. I highly recommend a switch to disable this new "feature".5 points
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A system should be designed to be functional for its paying customers, rather than being dictated by external regulations that may or may not be applicable to all users. Implementing such a feature without a proper disable option is impractical and appears to be an oversight. The current suggested workarounds are ineffective for the majority of standard web design and hosting businesses. Remember, most projects start off with two 50% (published) invoices (deposit and final) from the quote when converted and the final invoice typically gets tweaked for various reasons. This change would prevent that quick 10 second update to it. WHMCS should focus on developing efficient software that delivers value to its users, allowing us to manage legal compliance independently, rather than introducing features that hinder usability.4 points
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4 points
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While I understand that bugs are part of any Release Candidate cycle, it's concerning that we are still discussing basic optimization issues like proper OPcache support. And let's not even get started on the fact that we still don't have 100% native Nginx support. This becomes particularly ironic with the introduction of the new WHMCS Cloud Solution. With cloud hosting, the resource costs are on their side, so you'd think they'd be rushing to support Nginx to reduce their own infrastructure expenses. It's like being sold a high-performance engine but being told you have to power it with hamster wheels. Maybe once their bills start rolling in, Nginx support will suddenly become a priority. This all points to the bigger issue: the development velocity. Core development feels like it's just about "keeping the lights on" (PHP/ionCube updates) rather than actual innovation. This stagnation has allowed third-party developers like ModulesGarden to build entire businesses by selling us functionality that should have been in the core a decade ago. When you look at the "Total Cost of Ownership" license fees + necessary third-party modules, the value proposition is slipping. Newer platforms like Upmind are entering the market with an API-first architecture and modern features built-in from day one. If WHMCS continues to outsource innovation to the community while raising prices for maintenance updates, that competitive threat is going to become an exodus very quickly. We need core features that match the modern hosting landscape, not just compatibility patches.4 points
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3 points
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This is what one WHMCS Staff tell me You have the option to make the change to your WHMCS configuration.php file and add the line $allow_adminarea_invoice_mutation = true;, but it is your decision whether to do so. When this line is present in your configuration.php file, the system will permit most of the changes to invoices that existed before WHMCS version 9.0, notably: Line items can be changed for invoices in any status (when in the "Manage" mode and with the correct admin user permissions set). All attributes are available in the Options tab regardless of the invoice status (when in the "Manage" mode and with the correct admin user permissions set). Payments can be applied in the Add Payment tab regardless of the invoice status (with correct admin user permissions set). Please note that using this configuration line ($allow_adminarea_invoice_mutation = true;) in your WHMCS configuration.php The file is highly discouraged, as it may permit changes that are not compliant with regional/country business regulations and complicate accounting. To bring awareness of this, a Warning health check will appear in the System Health Check summary when the value is present in your WHMCS configuration.php file. Additionally, all “full administrators” will see an Admin Warning banner (which can be dismissed up to every fortnight). You may want to add it temporarily if you do need to make the changes listed above, which were changed in WHMCS version 9.0 to improve invoice management and ensure tax compliance by keeping invoice records consistent. If you do not see any warnings or have issues with editing invoices or changing their status when this line is added, please let us know. Starting with WHMCS version 9.0, non-Draft invoices are immutable. This means you cannot edit transactions (now listed under the Ledger section on the invoice), add or remove items, or modify descriptions on an invoice once it’s no longer in the "Draft" status. This change is intended to improve invoice management and ensure tax compliance by keeping invoice records consistent. For more information on invoice management in WHMCS version 9.0, please refer to the following documentation: https://docs.whmcs.com/9-0/billing-and-invoicing/invoice-management/3 points
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I never imagined that a simple update could introduce so many problems — and even worse, apparently without proper testing. It is absolutely ridiculous for a financial management system to have its own financial logic broken. In the last 24 hours, I finally received a response on the open support ticket, along with a so-called “patch” (attached). In practice, this patch only fixes the reports by hiding the incorrect ledger entries. However, in several other areas of the system, the incorrect postings are still happening. For example, the “Transactions” tab inside the client profile continues to show wrong values and misleading entries. So, in short, this patch does not actually fix the root problem — it only masks it in specific reports. For now, apply it if you want to slightly reduce the visible impact, but be aware that the financial logic is still broken in multiple parts of the system. At this point, we are seriously considering rolling back to a previous version — or even migrating away from WHMCS entirely. Year after year, the pricing increases exponentially, while the quality of support continues to decline and critical issues like this keep happening. The current level of instability and support simply does not justify the price they are charging anymore. whmcs_v9.0.0-supporthotfix.1_750a0b77ff.321_WHMCS-24949.zip3 points
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Hi WHMCS ecosystem developers! I am excited to share an early heads-up about the upcoming WHMCS 9.0 release by the end of 2025 - a major update that brings important changes to the platform’s technical requirements. As part of this release, several core dependencies will be updated, and minimum system requirements will be increased. These changes are designed to improve performance, security, and compatibility with modern PHP standards. Key Updates in WHMCS 9.0: Minimum PHP version: 8.2 Recommended PHP version: 8.3 Minimum ionCube Loader version: 13.0.2 or higher Recommended ionCube Loader version: 14.4.0 or higher Updated dependencies: A number of underlying libraries and components have been upgraded. Some notable changes include: Smarty v3.1.48 —> v4.3.4 Legacy Smarty Tags are being deprecated and will no longer function in 9.0. Smarty Template Objects (including their use in plugins) will no longer be supported. guzzlehttp v7.4 —> v7.4.5 illuminate v7.x —> v9.0 I have attached a provisional list of dependency changes to this post. Please also use this thread to provide your feedback and ask questions of the Development Team regarding these requirement and dependency changes. These changes will require action from module developers to ensure continued compatibility. We recommend reviewing your module code and preparing for updates ahead of the release. We’ll be sharing more details, including a release window, definitive changelog and developer guidance, between now and the end of 2025 to help you get ready. Thank you for being a valued part of the WHMCS ecosystem. We appreciate your continued support and look forward to working together to make WHMCS 9.0 a successful release. whmcsv90_composerlock_provisional.txt3 points
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Okay, maybe I was too quick about credit notes. It seems a lot of the features are "coming soon™️". This is not a Release Candidate lol. This is not even alpha. This is internal development. Nothing can convince me that this release didn't just happen because WHMCS promised us a release in December.3 points
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Glad to see more customers speaking up about this… it’s a simple, fixable issue. All they need to do is keep allowing the switch: Add ($allow_adminarea_invoice_mutation = true;) in your WHMCS configuration.php . WHMCS choosing a one-size-fits-all strict model is what’s really causing the pain… let us decide if we need to deal with regional compliance and added accounting complexity, not force it on everyone.2 points
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Request WHMCS to make it a confugurable option instead of removing it?2 points
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The one question I have is "why"? Clearly there's a need and demand for it, why is it not even considered being made optional, with warnings about not doing it or what have you. Why is it simply removed, with no options and so on.2 points
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Whats stupid is as a developer this is as simple as adding a checkbox to the config to allow us to choose ourselves. I've never in my life understood why software companies lock you in, instead of giving you the option. You keep increasing prices year after year and you want us to stay with you, but if you keep doing this crap most of your base is not gonna find value in your ever increasing prices.2 points
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Welcome to the common sense reasons why were frustrated about WHMCS enforcement of preventing us from editing our OWN invoices we created in the first place. Credit / debit is useless in real world standard practice. If they want to provide a switch to disable editing published invoices or changing status fine, but dont force it on the customer base. That's dumb.2 points
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Are there still issues after the 9.0.3 release?2 points
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add this line to your configuration.php it will go back to normal behavior $allow_adminarea_invoice_mutation = true;2 points
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Thank you for the terrible WHMCS support. This is now the tenth client who has made a bulk payment and the late fee is simply not added to the invoice, and none of the outstanding invoices are automatically marked as paid. I’m not even going to mention the credit and debit issues anymore, because it seems the WHMCS developers themselves don’t even know what they’re doing. Does anyone have a suggestion for another system similar to this garbage?2 points
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I think you guys may be dramatically underestimating what AI is capable of, but I suppose we shall see. As for the post being suitable or not, Webpros has done everything in their power to alienate their client base - this type of post is the inevitable consequence of that.2 points
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"Luck" isn't really a component here. If you haven't played around with agentic coding I can see why this would seem like a stretch for you, but it's quite trivial to get a fairly simple billing system up and running quite rapidly. And like I said this is with current-level tools, in a year or two, replicating the entirety of WHMCS would likely be very doable.2 points
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Yeah, except for adding AI to domain search, this release doesn't really provide on any of the other promises. Credit notes doesn't work either. When you cancel an invoice, WHMCS just adds a transaction to the invoice. If the invoice has a total of $100, WHMCS just adds a transaction of $100 and cancels the invoice. There's no credit note or anything.2 points
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How WHMCS have set this as a RC instead of a Beta is insane. It's a huge upgrade in terms of it's impact on themes/modules. No beta, no reply from WHMCS, no forums specific to v9.2 points
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Your process sounds good apart from WHMCS. I would never recommend trying to import tables to new files. You need to update your existing install as normal. You can update from your version but you may have more luck doing a manual update. Backup everything, upload the new v8.13 files, adjust your hosting/server settings to meet the requirements (e.g you may need to update PHP) then run the installation script.2 points
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@BENELUX, Today's the day!! https://blog.whmcs.com/133775/whmcs-90-release-candidate-out-now2 points
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This week or next! It sure would be nice to double the size of the engineering team temporarily for one release every few years!2 points
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@stormy, I'm glad to hear the e-invoicing feature will be a real value add for you. We are working with expert solution-providers in this space, so we're confident about delivering an easy to use and compliant solution with the broadest coverage. @andp97, Yes, by the end of the year in a pre-release version of WHMCS you will have access to this new feature. This bullet point actually describes two significant features which we're very excited about: 1. A RESTful API which provides access to the product catalogue and shopping cart logic. This will provide a suite of new endpoints to get product catalogue information, add, manipulate and get information about items in the cart (including price breakdowns and totals) and much more, all without touching the cart.php file or PHP session data. This means that power users could create their own highly-bespoke frontends whilst WHMCS handles the maths in the background, before seamlessly passing visitors to the checkout page to complete payment. 2. A brand new thin client powered by the aforementioned new API capabilities, providing a thoroughly modern purchase experience based on Vue.js. I've attached a sneak peak below. The new BuyFlow is a compiled Single-page application, meaning the layout isn't manipulated through templates, but you will be able to customise the colours to match your theme through a custom.css overrides file. The shopping cart as it exists today (cart.php and order form templates) isn't going away and will still be available if you'd like to stay with the familiar experience. Stay tuned to our blog and socials over the coming weeks for more information!2 points
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Hi @venkat.j, The current latest version is 8.13. This behaviour suggests the dates were set to 00/00/0000, either by an admin (in which case there should be an entry in the client's Log tab) or by a rogue after-market module (in which case there probably wouldn't). You can edit the date fields to set the actual dates and click Save Changes. The correct dates will be stored.2 points
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Hi all, In 8.13 a small improvement was made to the accounting of refunded mass-pay invoices. Prior to this the totals of mass-pay invoices were included in the overall income statistics, but now they are excluded as it's already accounted for by the original invoices.2 points
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But you did ask them, and not by just posting here? EDIT: This is a bit old now, but a fast search on this board found:2 points
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Hello, Not at all and it's highly recommended, to change the admin path.2 points
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1 point
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Say no to crack, Tom. 🥸1 point
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Glad I still haven't updated from 8.13.1 .... my biggest issue is the lack of ability to edit an invoice. It sounds like there are still many reasons not to upgrade. If they wanted to improve accounting features than add common financial reports like MRR/ARR etc.... relying on Metricscube to supply common reports is silly.1 point
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If you’re going to market a platform as a professional billing system, then act like one. That means involving certified accountants, validating against real-world accounting standards, and subjecting every financial change to rigorous testing before it ever reaches production. Anything less isn’t just an oversight — it’s negligence. Rolling out changes with this level of impact, only to expose fundamental bugs, is completely unacceptable. Billing systems are not feature playgrounds. They are the financial backbone of businesses that rely on accuracy, stability, and trust. What’s most concerning is not just the presence of these issues — it’s that they made it through your release process at all. That speaks to a breakdown in quality control, testing discipline, and respect for your user base. We’ve deliberately held off upgrading to 9.x while waiting for critical modules to catch up. Based on what we’re seeing now, that decision looks more justified than ever — and we’ll be waiting considerably longer. If you want to be taken seriously in this space, raise the bar. Because right now, this isn’t it.1 point
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Stepping back from this specific issue, it does feel like a broader pattern within WHMCS rather than an isolated problem with NexusCart. I do not have insight into WHMCS internal development processes, and this is not intended as criticism of individual contributors, but from a customer and integrator perspective the overall direction can be difficult to follow. Over recent releases, we have seen recurring regressions, incomplete fixes, and features that appear to ship without being fully validated across real world installations. When combined with limited transparency around known issues or roadmaps, it creates the impression of fragmented development and weak internal communication. WHMCS is a mission critical platform for many businesses, so stability, predictable releases, and timely fixes are just as important as new features. At times it feels like significant bugs or long requested improvements are either delayed for extended periods or quietly deprioritized, which makes long term planning and confidence in upgrades challenging.1 point
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Hi @BENELUX, Work to implement our e-invoicing solution with direct integration with the Peppol network (BIS Billing 3.0) is in progress. We are currently in the final stages of polishing the integration and conducting rigorous testing. Given the critical importance of financial compliance, we are prioritising stability to ensure the solution is robust upon release in Q1 2026.1 point
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1 point
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Announcing WHMCS 9.0 Release CandidateWe're excited to announce the availability of the WHMCS 9.0 Release Candidate. This release marks the completion of feature development for WHMCS 9.0 and the final step before it becomes generally available. WHMCS 9.0 is a compliance-focused release, introducing a range of updates and enhancements designed to help businesses stay aligned with evolving regulatory requirements while continuing to deliver a seamless experience. WHMCS 9.0 includes the...View the full blog post1 point
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Hello WHMCS Community! I'm thrilled to announce the release of Update 3 for the Stripe Checkout module for WHMCS, developed under RackNode! This update brings even more powerful features, making it easier than ever for businesses to cater to a global audience with a seamless and secure payment process. What’s New in Update 3? Expanded Payment Gateway Support The Stripe Checkout module already supports widely-used payment methods, including: PayPal Alipay Cash App Google Pay Apple Pay Link Card In addition to these trusted options, Update 3 introduces support for a wide range of new payment gateways to help you reach customers around the globe: WeChat Pay iDEAL Bancontact Giropay Sofort SEPA Debit EPS Przelewy24 (P24) OXXO Boleto FPX GrabPay Multibanco MobilePay Revolut Pay Amazon Pay (Beta) US Bank Account (ACH) TWINT Enhance checkout conversion rates by offering localized and regional payment methods your customers trust. Selectable Payment Gateways Now, you can choose a single payment gateway to display at checkout, offering a streamlined payment experience tailored to your business needs. Key Features (As Always): Multiple Payment Method Support: Accept payments via cards, Alipay, Cash App, and more. Adaptive Pricing: Automatically convert prices into local currencies, increasing global accessibility and conversion rates. Error Handling & Secure Webhook Integration: Ensuring secure, real-time payment confirmations with robust logging and signature verification. Seamless WHMCS Integration: Easy setup with just your Stripe credentials, making it a perfect solution for hosting providers and online businesses. Why Choose Stripe Checkout Module? Global-Ready: Accessibility for customers worldwide with local currencies and payment methods. Secure & Reliable: Built with security at its core, ensuring peace of mind for you and your customers. Pricing: $49 Per Year WHMCS Marketplace Documentation: For detailed setup instructions, visit our documentation: Documentation Questions or Customization Requests? Feel free to reply here or reach out directly to info@racknode.net for any inquiries or custom development needs.1 point
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I have used the above code for my WHMCS 8.13.1 for automation & server selection. It's working fine. This files saves my headache as i was looking for this since 2 months. Great work and hats off to Mytihost Team. Thank You.1 point
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It's the same for every single WebPros product. Also cPanel, Plesk, SolusVM, Comet Backup, etc. etc. etc. All suffer from another (= yearly) price hike. Plesk seems to be the worsed off.... At this rate, it won't take long for WebPros to lose real customers... Ah well. Then WebPros will be sold (again) to a different investment group and prices will increase even more. Mark my words (unfortunately).1 point
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1 point
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You put them in widgets. Then you have to go into admin roles and enable display for them, checkboxes at the bottom.1 point
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Hi all, We have published a hotfix which addresses the issue by reverting the change which introduced the non-performant query:1 point
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Go to /path/to/whmcs/lang folder and check which language files you have. Go to Admin > General Settings > Localisation and check your Default Language Documentation: https://docs.whmcs.com/8-13/system/localization/localization/1 point
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@DristiTechnologies Thank you so much for the analysis. This was more than I anticipated so it is very VERY much appreciated. 👍1 point
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oh wow! Thanks for clarifying that John. I must have been on HEAVY drugs the day I thought I saw a button there. Much appreciated that you clarified this for me.1 point
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1 point
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8.2.1, and this is the final version for me, if I upgrade I have to pay WHMCS for new license, and it aint gonna happen.1 point
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The WHMCS.Community is intended to provide a place for users of WHMCS to discuss, share and interact with each other as well as WHMCS Staff. To ensure we maintain a friendly environment, we ask users to respect the following rules and guidelines. Please let us know via the WHMCS.Community Assitance category should you have any questions or comments, posts in this category are visible between yourself and the WHMCS.Community Team. WHMCS reserves the right to alter these rules from time to time. 1.User Accounts Each person may have (one) 1 forum login regardless of the number of companies you may be part of. Duplicate accounts will be removed from WHMCS.Community Please do not share your user account with others - each person should retain their own username and password Usernames must not be created that contain any of the items listed below: An email address A website address The following words WHMCS cPanel Staff Moderator Admin Any word determined to cause offence or be deemed inappropriate. Usernames or Users that do not comply with these rules may be removed from WHMCS.Community 2. Behaviour on the Community We expect all users to be friendly and polite. While we understand that users will disagree and have different points of view at times, this can be communicated in a civil manner Please do not post rude, insulting or inflammatory posts. Personal attacks, name-calling and insults will not be tolerated on WHMCS.Community. Profanity and inappropriate images (including porn or gross violence) may not be posted anywhere on the WHMCS.Community. WHMCS.Community Staff & Moderators use their sole discretion as to what is deemed unacceptable behaviour in the community and may remove content at any time. Your posts assist other users, please do not delete content if you find an answer, please share this solution to help other users. 3. Advertising on WHMCS.Community Advertising, offers or self-promotion are to be posted only in the Third Party Add-ons section of the community. Community users seeking to hire a developer may post within the Service Offers & Requests section. Advertising is limited to one advertisement per seven (7) day period on a rolling 7-day basis. Additional or excessive advertising will be removed by the moderation team and your ability to post in advertising boards removed. Soliciting and/or self-promotion via the private messaging (PM) system is strictly prohibited. The sale or reselling of WHMCS Licenses is strictly prohibited on the community. Affiliate and referral links may not be used, these links are those that link to a site and contain information crediting the person with that referral 4. Posting and Moderation on WHMCS.Community The WHMCS.Community is moderated by WHMCS.Community Moderators and Staff. When a post is deemed to be in breach of the rules it will be removed and the user advised via a warning. Please do not cross-post across the community. If your topic is better suited to another section one of the WHMCS.Community team will move it to the best category for you. You may report your post if you wish to have it moved by a moderator. For privacy reasons please do not post any personally identifiable information including Usernames, Passwords, Contact Numbers, Email Addresses and/or Credit Card Numbers As WHMCS.Community is a moderated community we have implemented a Warning System. When a post is removed for breaching the community rules we’ll be sure to let you know. We allocate points to a warning and once you have a set number of points you may be suspended from posting on the community. Users that do not comply with the rules for WHMCS.Community may be banned temporarily. Ongoing temporary bans may result in a permanent ban from WHMCS.Community. The public discussion of moderation decisions is not permitted, these will be removed without notice and may result in a community ban. 5. Signature and Profile Rules Your signature may include links, however, please ensure these are reasonable (no more than 4) and they must not include Referral/Affiliate links. This includes pricing and plan details Signatures may not contain more than 4 lines at a 1024x768 resolution Please do not sell or rent your signature space, your signature is yours alone. Where your signature does not comply with these rules you may be asked to alter or remove it 6. WHMCS.Community Ranks Official WHMCS Staff & Moderators are identified by one of the following ranks located below their profile image, in addition, their posts are highlighted blue WHMCS CEO WHMCS Community Manager WHMCS Customer Service WHMCS Developer WHMCS Marketing WHMCS Staff WHMCS Support Manager WHMCS Technical Analyst WHMCS.Community runs a ranking system, new community members start with the rank of Newbie and can progress based on the number of posts, reputation points and length of time active on the community Some users have a special “Super Users” rank. These members are a select group of elite community members that are long-standing mentors in the community, courteous to other members, always providing technical insight and advice, and generally helping to make our community a better place to learn, troubleshoot and advance. The WHMCS.Community ranking formula is changed from time to time and without notice. The algorithm used is not published or discussed with users to prevent gaming the system 7. Contacting the WHMCS.Community Team You may contact a member of the WHMCS.Community via the WHMCS.Community Assitance board If you would prefer to email you may open a ticket by emailing forums@whmcs.com Thank you for helping to keep WHMCS.Community a great place1 point
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Please please do not use IP as a way to detect language, 1. it is not very reliable and 2. is actually quite offencive for people who don't speak the native language of the place they live. (e.g. I am English but happen to live in Italy but don't speak good Italian and I hate it if I am redirected to the italian site even though my browser language setting is english.) Much better and much simpler is to just use the browser language setting. Here is the PHP script we use to redirect customers to our specific language pages. <?php if(isset($_SERVER["HTTP_ACCEPT_LANGUAGE"])){ $langarray=explode(",", $_SERVER["HTTP_ACCEPT_LANGUAGE"]); $lang = strtolower($langarray[0]); //echo $lang . " / " . $_COOKIE["Lang"] . " / "; $stop=0; //change this to 1 to disable redirect if ($_GET["stop"]!=1&&$stop!=1){ if (isset($_COOKIE["Lang"])){ if ($_COOKIE["Lang"]=="italian"){ header("Location: " . $_SERVER["HOST"] . "it/"); } else { header("Location: " . $_SERVER["HOST"] . "en/"); } } else { switch ($lang){ case "en-au": case "en-bz": case "en-ca": case "en-029": case "en-gb": case "en-in": case "en-ie": case "en-jm": case "en-my": case "en-nz": case "en-ph": case "en-sg": case "en-za": case "en-tt": case "en-us": case "en-zw": case "en": case "gd": case "ga": case "ga-ie": case "cy-gb": case "cy": header("Location: " . $_SERVER["HOST"] . "en/"); break; case "it": case "it-ch": case "it-it": header("Location: " . $_SERVER["HOST"] . "it/"); break; case "es": case "es-es": case "es-ar": case "es-ve": case "es-bo": case "es-cl": case "es-co": case "es-cr": case "es-do": case "es-ec": case "es-sv": case "es-gt": case "es-hn": case "es-mx": case "es-ni": case "es-pa": case "es-py": case "es-pe": case "es-pr": case "es-us": case "es-uy": header("Location: " . $_SERVER["HOST"] . "es/"); break; } } } } ?> As you can see it checks to see if a "Lang" cookie is set and uses that as the clients language if it is, thus allowing the visitor to override the script on future visits if your site sets this cookie from a language choice in the site. Otherwise it looks at the browser language choice to picks the preferred language and defaults to english if it can't find a match.1 point
