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Yes, I agree they should be an option

This new "feature" is terrible and is a fundamental change. This feature does not conform to most businesses and should be an option if there are other regulatory purposes in other countries. It severely limits the flexibility of the system and limits its function. I highly recommend a switch to disable this new "feature".

While I understand that bugs are part of any Release Candidate cycle, it's concerning that we are still discussing basic optimization issues like proper OPcache support. And let's not even get started on the fact that we still don't have 100% native Nginx support. This becomes particularly ironic with the introduction of the new WHMCS Cloud Solution. With cloud hosting, the resource costs are on their side, so you'd think they'd be rushing to support Nginx to reduce their own infrastructure expenses. It's like being sold a high-performance engine but being told you have to power it with hamster wheels. Maybe once their bills start rolling in, Nginx support will suddenly become a priority. This all points to the bigger issue: the development velocity. Core development feels like it's just about "keeping the lights on" (PHP/ionCube updates) rather than actual innovation. This stagnation has allowed third-party developers like ModulesGarden to build entire businesses by selling us functionality that should have been in the core a decade ago. When you look at the "Total Cost of Ownership" license fees + necessary third-party modules, the value proposition is slipping. Newer platforms like Upmind are entering the market with an API-first architecture and modern features built-in from day one. If WHMCS continues to outsource innovation to the community while raising prices for maintenance updates, that competitive threat is going to become an exodus very quickly. We need core features that match the modern hosting landscape, not just compatibility patches.

A system should be designed to be functional for its paying customers, rather than being dictated by external regulations that may or may not be applicable to all users. Implementing such a feature without a proper disable option is impractical and appears to be an oversight. The current suggested workarounds are ineffective for the majority of standard web design and hosting businesses. Remember, most projects start off with two 50% (published) invoices (deposit and final) from the quote when converted and the final invoice typically gets tweaked for various reasons. This change would prevent that quick 10 second update to it. WHMCS should focus on developing efficient software that delivers value to its users, allowing us to manage legal compliance independently, rather than introducing features that hinder usability.

This is what one WHMCS Staff tell me You have the option to make the change to your WHMCS configuration.php file and add the line $allow_adminarea_invoice_mutation = true;, but it is your decision whether to do so. When this line is present in your configuration.php file, the system will permit most of the changes to invoices that existed before WHMCS version 9.0, notably: Line items can be changed for invoices in any status (when in the "Manage" mode and with the correct admin user permissions set). All attributes are available in the Options tab regardless of the invoice status (when in the "Manage" mode and with the correct admin user permissions set). Payments can be applied in the Add Payment tab regardless of the invoice status (with correct admin user permissions set). Please note that using this configuration line ($allow_adminarea_invoice_mutation = true;) in your WHMCS configuration.php The file is highly discouraged, as it may permit changes that are not compliant with regional/country business regulations and complicate accounting. To bring awareness of this, a Warning health check will appear in the System Health Check summary when the value is present in your WHMCS configuration.php file. Additionally, all “full administrators” will see an Admin Warning banner (which can be dismissed up to every fortnight). You may want to add it temporarily if you do need to make the changes listed above, which were changed in WHMCS version 9.0 to improve invoice management and ensure tax compliance by keeping invoice records consistent. If you do not see any warnings or have issues with editing invoices or changing their status when this line is added, please let us know. Starting with WHMCS version 9.0, non-Draft invoices are immutable. This means you cannot edit transactions (now listed under the Ledger section on the invoice), add or remove items, or modify descriptions on an invoice once it’s no longer in the "Draft" status. This change is intended to improve invoice management and ensure tax compliance by keeping invoice records consistent. For more information on invoice management in WHMCS version 9.0, please refer to the following documentation: https://docs.whmcs.com/9-0/billing-and-invoicing/invoice-management/

I never imagined that a simple update could introduce so many problems — and even worse, apparently without proper testing. It is absolutely ridiculous for a financial management system to have its own financial logic broken. In the last 24 hours, I finally received a response on the open support ticket, along with a so-called “patch” (attached). In practice, this patch only fixes the reports by hiding the incorrect ledger entries. However, in several other areas of the system, the incorrect postings are still happening. For example, the “Transactions” tab inside the client profile continues to show wrong values and misleading entries. So, in short, this patch does not actually fix the root problem — it only masks it in specific reports. For now, apply it if you want to slightly reduce the visible impact, but be aware that the financial logic is still broken in multiple parts of the system. At this point, we are seriously considering rolling back to a previous version — or even migrating away from WHMCS entirely. Year after year, the pricing increases exponentially, while the quality of support continues to decline and critical issues like this keep happening. The current level of instability and support simply does not justify the price they are charging anymore. whmcs_v9.0.0-supporthotfix.1_750a0b77ff.321_WHMCS-24949.zip

Hi WHMCS ecosystem developers! I am excited to share an early heads-up about the upcoming WHMCS 9.0 release by the end of 2025 - a major update that brings important changes to the platform’s technical requirements. As part of this release, several core dependencies will be updated, and minimum system requirements will be increased. These changes are designed to improve performance, security, and compatibility with modern PHP standards. Key Updates in WHMCS 9.0: Minimum PHP version: 8.2 Recommended PHP version: 8.3 Minimum ionCube Loader version: 13.0.2 or higher Recommended ionCube Loader version: 14.4.0 or higher Updated dependencies: A number of underlying libraries and components have been upgraded. Some notable changes include: Smarty v3.1.48 —> v4.3.4 Legacy Smarty Tags are being deprecated and will no longer function in 9.0. Smarty Template Objects (including their use in plugins) will no longer be supported. guzzlehttp v7.4 —> v7.4.5 illuminate v7.x —> v9.0 I have attached a provisional list of dependency changes to this post. Please also use this thread to provide your feedback and ask questions of the Development Team regarding these requirement and dependency changes. These changes will require action from module developers to ensure continued compatibility. We recommend reviewing your module code and preparing for updates ahead of the release. We’ll be sharing more details, including a release window, definitive changelog and developer guidance, between now and the end of 2025 to help you get ready. Thank you for being a valued part of the WHMCS ecosystem. We appreciate your continued support and look forward to working together to make WHMCS 9.0 a successful release. whmcsv90_composerlock_provisional.txt

Okay, maybe I was too quick about credit notes. It seems a lot of the features are "coming soon™️". This is not a Release Candidate lol. This is not even alpha. This is internal development. Nothing can convince me that this release didn't just happen because WHMCS promised us a release in December.

Request WHMCS to make it a confugurable option instead of removing it?

The one question I have is "why"? Clearly there's a need and demand for it, why is it not even considered being made optional, with warnings about not doing it or what have you. Why is it simply removed, with no options and so on.

Are there still issues after the 9.0.3 release?

add this line to your configuration.php it will go back to normal behavior $allow_adminarea_invoice_mutation = true;

Yeah this is a nightmare

I think you guys may be dramatically underestimating what AI is capable of, but I suppose we shall see. As for the post being suitable or not, Webpros has done everything in their power to alienate their client base - this type of post is the inevitable consequence of that.

"Luck" isn't really a component here. If you haven't played around with agentic coding I can see why this would seem like a stretch for you, but it's quite trivial to get a fairly simple billing system up and running quite rapidly. And like I said this is with current-level tools, in a year or two, replicating the entirety of WHMCS would likely be very doable.

Yeah, except for adding AI to domain search, this release doesn't really provide on any of the other promises. Credit notes doesn't work either. When you cancel an invoice, WHMCS just adds a transaction to the invoice. If the invoice has a total of $100, WHMCS just adds a transaction of $100 and cancels the invoice. There's no credit note or anything.

How WHMCS have set this as a RC instead of a Beta is insane. It's a huge upgrade in terms of it's impact on themes/modules. No beta, no reply from WHMCS, no forums specific to v9.

Your process sounds good apart from WHMCS. I would never recommend trying to import tables to new files. You need to update your existing install as normal. You can update from your version but you may have more luck doing a manual update. Backup everything, upload the new v8.13 files, adjust your hosting/server settings to meet the requirements (e.g you may need to update PHP) then run the installation script.

@BENELUX, Today's the day!! https://blog.whmcs.com/133775/whmcs-90-release-candidate-out-now

This week or next! It sure would be nice to double the size of the engineering team temporarily for one release every few years!

@stormy, I'm glad to hear the e-invoicing feature will be a real value add for you. We are working with expert solution-providers in this space, so we're confident about delivering an easy to use and compliant solution with the broadest coverage. @andp97, Yes, by the end of the year in a pre-release version of WHMCS you will have access to this new feature. This bullet point actually describes two significant features which we're very excited about: 1. A RESTful API which provides access to the product catalogue and shopping cart logic. This will provide a suite of new endpoints to get product catalogue information, add, manipulate and get information about items in the cart (including price breakdowns and totals) and much more, all without touching the cart.php file or PHP session data. This means that power users could create their own highly-bespoke frontends whilst WHMCS handles the maths in the background, before seamlessly passing visitors to the checkout page to complete payment. 2. A brand new thin client powered by the aforementioned new API capabilities, providing a thoroughly modern purchase experience based on Vue.js. I've attached a sneak peak below. The new BuyFlow is a compiled Single-page application, meaning the layout isn't manipulated through templates, but you will be able to customise the colours to match your theme through a custom.css overrides file. The shopping cart as it exists today (cart.php and order form templates) isn't going away and will still be available if you'd like to stay with the familiar experience. Stay tuned to our blog and socials over the coming weeks for more information!

Hi @venkat.j, The current latest version is 8.13. This behaviour suggests the dates were set to 00/00/0000, either by an admin (in which case there should be an entry in the client's Log tab) or by a rogue after-market module (in which case there probably wouldn't). You can edit the date fields to set the actual dates and click Save Changes. The correct dates will be stored.

Hi all, In 8.13 a small improvement was made to the accounting of refunded mass-pay invoices. Prior to this the totals of mass-pay invoices were included in the overall income statistics, but now they are excluded as it's already accounted for by the original invoices.

But you did ask them, and not by just posting here? EDIT: This is a bit old now, but a fast search on this board found:

Hello @ThemeMetro This is a known issue, and we have published a HotFix. For more details, please review the following. Apologies for any inconvenience. Kind regards, Stephen.

Hello, Not at all and it's highly recommended, to change the admin path.

We always upgrade a year later for good reason. 😉 Anyways we will probably stop with WHMCS in general and we are in the process of coding our own perfect suited solution instead. Much better. Only the things you really need, no errors, easy code and much faster as well. But. It will take time. In the meantime we will still be using WHMCS.

Hi Still waiting on the answer, also. I guess I need to open a ticket then

Definitely disable autoupdates 😧

Whmcs doesn’t autoupdate - someone is initiating the update. You’re using addons that are not compatible- yet. Logos is not compatible Roll back and stay there till all your addons declare compatibility with v9.

Another year another price increase for all WHMCS licenses. The question is has there been any updates to the software that justify the rising costs? The only change I've seen this year that was actually welcome was ironically a feature that existed but was removed. That being the ability to directly change client passwords. I can't think of anything else from memory. Anyone else?

Already opened up a bug (ticket DVZ-331740), just creating this here as well I have a couple of really, really old WHMCS versions (some at 7.1.x), deliberately, to do testing and whatnot for clients. Since they're dev installs and locked down to me only, I'm not terribly worried about threats there. Tried to upgrade one of the 7.1.x versions to 9 and couldn't do so. 'Cannot read configuration file' the system said Rolled back backup, upgraded to 8.13, then to 9, worked like a charm Just a heads up for those that may be in the same position. Looks like some earlier versions aren't available for a direct upgrade

Problem: I have a fairly old WHMCS installation (WHMCS 7.10.2 and PHP 7.3.3), which is now at the end of its useful life. The current WHMCS installation is used for both the website (service presentation pages, price lists, “about us,” etc.) and the customer area. (It seemed like a good idea at the time, but it’s not: it’s a mess, management is rigid, there’s no SEO optimisation, creating multilingual pages is a mess…) So I was thinking of installing the new WHMCS in a different directory (e.g., my.example.com) and developing the main site with WP on example.com. This way I could: leave the old WHMCS site running on example.com for as long as necessary develop the new customer area on my.example.com develop the new site offline Once everything is ready, I “just” need to: delete the site on example.com install the new WP site on example.com migrate the database from the old WHMCS installation to the new one set up a series of redirects in .htaccess from the old URLs to the new ones My questions are: Did I miss something along the way? Is there something I haven’t thought of? I'll need to migrate the database from a WHMCS 7.3.3 installation to 8.13… which tables do I need to migrate? Can I do it from phpmyadmin, or are there differences in the database structure?

Nexus is gonna disappoint you. It's just a reskinned Twenty One template (for the system template) and a reskinned Standard Cart template (for the cart template). It's only during checkout that it's different.

Key Features List Our WhatsApp Gateway: Authentication and User Management: Login, registration, and logout using CodeIgniter Shield. User group system (admin & user). User profile management. User Dashboard: Subscription overview (active plan, remaining days, message/device limits). Usage statistics (messages sent, devices connected). Alerts for expired subscriptions or reached limits. API token management for external access. WhatsApp Integration: Multi-session device management (multiple WhatsApp accounts per user). Sending of text and media messages (images, etc.). QR code scanning to connect WhatsApp devices. Message logging (delivery status, WhatsApp message ID). Message limit checks based on subscription plans. Subscription and Plan System: Various plans with device and message limits. Usage tracking (messages sent, active devices). Subscription management (active, expired). Plan upgrade/downgrade. Admin Panel: User management (create, edit, delete users). Assign groups and plans to users. RESTful API: Endpoints for sending WhatsApp messages via token. Integration with Node.js backend for WhatsApp operations. Modules: Invoices, Orders, Payments. Multi-language support (English, Indonesian, Spanish, UAE/Arabic, Chinese). Node.js Backend (whatsapp-web.js): Node.js server for running WhatsApp clients. Multi-session support with LocalAuth. Handling of QR codes, connections, and message/media sending. Logging and error handling. Security and Logging: Input validation and CSRF protection. Message and user activity logging. Environment variables for sensitive configuration (NODE_URL, etc.).

Please don't. We cannot afford yet another price increase.

your API call isn’t using the filter array you think it is, and you’re reading the wrong field from the response. 1103 = totalresults for all unpaid invoices (because filters weren’t applied). 25 = numreturned default page size, with no limitnum specified. $clientid = (int) $vars['params']['userid']; $command = 'GetInvoices'; $postData = array( 'userid' => $clientid, 'status' => 'Unpaid', 'limitstart' => 0, 'limitnum' => 3000, ); $getClientInvoices = localAPI($command, $postData); // , $adminuser if needed $invoicecount = 0; if ($getClientInvoices['result'] === 'success') { $invoicecount = (int) $getClientInvoices['totalresults']; } if ($invoicecount >= 1) { logActivity( 'Service renewal will be aborted for client ' . $clientid . '. It is not qualified because it has ' . $invoicecount . ' unpaid invoices - by hook_send_renewal_notice_toadmin...' ); }

Hello, It’s clear that there is an issue with your database configuration. First, try connecting to the MySQL database using the credentials provided in your configuration.php file and check whether the connection is successful.

I'd suggest that your average user that grabs a script like this will not change anything in it, especially since they're not (apparently) being told to. I've seen users not change a "CHANGE_THIS" in scripts, then ask why it's not working. I've also seen them ignore the "remove this file after use", so relying on that might not be advisable either. Best practice is not to spoon feed, keep this outside the publicly accessible directories, and instead of that simple URL parameter you reveal, make it a "secret key" that is defined within the script, with a note to change it (or better still they make their own that must be x long and have this or that in it; if empty, fail with "key needed"). Safety first.

Greetings, I have an older WHMCS installation (7.8.3). It is one of three owned licenses I purchased long ago. I wasn't too happy about taking the shaft due to the semi-recent changes in WHMCS subscriptions and pricing. So, I'd like to stretch this free interim out as long as possible, frankly. Meanwhile, it is past time to update MariaDB 10.2 on the server which currently works well with my 7.8.3 installation. Any advice here would be much appreciated. Will MariaDB 10.5 or 10.6 work with WHMCS 7.8.3 (and PHP 7.3). Thank you!

Your idea is technically doable in WHMCS, but there are some important fiscal and accounting issues to be aware of. The main challenge is that the money would come from someone who is not your client, while the credit is assigned to a third party (your actual client). This creates a mismatch between the payment and the service, meaning you would legally need to issue a receipt or invoice to the donor even though the benefit goes to someone else. On top of that, VAT and taxes can get tricky. If the donation is treated as payment for a service, VAT normally applies, but calling it a "pure donation" isn't straightforward, since the money is effectively being used to pay for another person's services. And when your client eventually uses the credit to pay for their server, that counts as a separate transaction requiring its own invoice, which could create accounting confusion or even potential tax issues (double taxation) if not handled carefully. So, while WHMCS can handle the technical side, the real challenge is making sure this setup is compliant from a fiscal perspective. That being said, personally I would avoid playing with real money. Instead I'd create an alternative currency (credits, tokens or coins) that donors purchase and for which you issue an invoice. The beneficiary who receives the donation can then use those tokens at payment time to reduce the total of an invoice, for example by redeeming a discount coupon that adds a negative line on the invoice. That way you avoid the mismatch of receiving money from one party and assigning credit to another, and you eliminate the risk of double invoicing or double VAT payments.

@EnricoloDi niente! Occhi puntati su quando verra' rilasciato WHMCS 9.0 😀

Hi guys, I have the following case, I'm applying the invoicepdffooter.tpl and quotepdffooter.tpl, the content is shown on both Invoice and Quote generated PDF, but in case the PDF contain multiple lines (services) then the footer is over the invoice/quote services, like in the screenshot below. Is there any chance I could have a restriction in place for the invoicepdf.tpl and quotepdf.tpl as soon as it reaches the footer area to create a second page? thanks, Alex

This module works as documented. Password reset and firewall rules are tested and functional. For support, contact support@arkhost.com as stated in the README or via GitHub issues.

Hi @ghmercado, The domain sync batches are limited to 50, so the notices will never exceed that. We're currently tracking a few different ideas for changes to this notification. Check them out and add your vote to your preferred option: https://requests.whmcs.com/idea/ability-to-disable-domain-sync-emails https://requests.whmcs.com/idea/provide-an-option-to-email-on-domain-sync-only-if-a-problem-is-encountered https://requests.whmcs.com/idea/make-domain-sync-cron-work-in-smaller-then-1-hour-increments-or-allow-syncing-more-than-50-domains https://requests.whmcs.com/idea/add-expired-domains-to-the-automation-status-screen

Getting same error today, the email sent to 1st 200 users as per the mail log activity but after that it showed an error template not found.

Here is an updated link: https://controlc.com/d0ac5777

Hello @Blasgo Thanks for your post, if you have registered the domain with your registrar then you will need to follow the "Manual Domain Entry Only" process To add a domain on its own without a product, follow the steps below: If you haven't already, create the client by navigating to Go to Clients > Add New Client. On the client summary page, click the "Add New Order" link in the Actions panel The client will be preselected, so you should fill out the rest of the form - begin by choosing the payment gateway you want the client to pay with Leave the Product/Service dropdown menu set at None Leave the Billing Cycle dropdown menu set at Monthly Enter the domain in the Domain text field and select Register as the Domain Registration Option (even though you aren't intending to register it today) Choose the number of years you next want the client to be invoiced for at the time of renewal and tick any addons the user has for their domain Ensure both tick boxes for sending an order confirmation and generating an invoice are unchecked so the user is not emailed about the order you are adding Finally, set the Order Status dropdown to Active and then click the submit button to add the order to WHMCS You will now be shown the order screen summarising the details of the order you just added Now as the final step, you must go to the domain's information page to enter the correct next due and expiry dates as well as selecting the registrar the domain is registered with if using one of the built-in registrars. To do this, from the order screen, click on the link in the Item column of the items ordered - this will take you straight to the details screen.

sure it's just there's still some work going on in the background, I still have to print domain info properly in WHMCS whois lookup and so on, well there might be some unreturned information in upcoming days cuz as I said above there's still work going on for method that whois calls, but here's the working whois that you can write in your whois.json file if you need .ge domain registration { "extensions": ".ge,.com.ge,.net.ge,.org.ge,.edu.ge,.pvt.ge", "uri": "https://whois.ns.ge:443/index.php?domain=", "available": "NO OBJECT FOUND!" }

which is the definition of a lookup provider. all i'm saying is that WHMCS 7 is designed to either use whois, or a lookup provider, for ALL TLDs - you can't mix and match, e.g this module for .ge, but whois for .com - you have to put all your eggs in one basket.