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Hi all, Thanks very much for your feedback on the invoice immutability and credit/debit notes implementation in v9.0. We heard you loud and clear, and I'm pleased to say that in v9.1 we have implemented an admin-configurable Invoice Immutability setting. You can enforce invoice immutability, relax it while keeping billing notes, or turn it off entirely. For more information check out our release highlights, try it out yourselves, and share your feedback in the v9.1 Beta Discussion Board

Can't say I agree there. This will likely bite you at some point, badly.

Automatic MarketConnect Account Registration: If your install isn't linked to a Marketplace account, 9.1 now attempts to create one during upgrade, with a starter credit applied. WHMCS has now reached a this point. I'm sure the community cannot wait for this highly requested feature. 🤣 it's clear that WHMCS is now at the stage of milking the software and community as much as possible.

So you're disregarding the candid feedback, why bother seek it? Will there be a way to close this automatically created account and disconnect from the service? The credit is useless for any business that does not want to use anything from MarketConnect. Also, $50 is token at best. You're correct about busy admins but present this as an option during the update install. We all focus during an update. Options like, Yes, No, Remind me later, are sensible and provide admins the choice.

LEGEND, thank you so much Rob

Well Another year another price increase. we just got this email 17.70% price increase thats 180,48 USD Extra per year. Source: WHMCS Customer Licensing Guide 2027 - WHMCS we only use WHMCS as a client management system we dont do payments via WHMCS. There has to be a cheaper alternative to this?

Yeah or just develop your own solution, like we did. 🙂 Not only cheaper (in the end), but also faster, more control, less bugs and (which is the best part) only include what you really use! We don't use 60% or 70% of WHMCS functions. The majoriity is for us considered as bloatware (no offence meant). But I fully understand that for the majority WHMCS is a complete solution and they lack the skills to developer their own solution. Then you have to search for alternatives and like SwiftModders stated; there are quite a few alternatives available nowadays (2026). Sidenote; everything owned by WebPros; SolusVM, WHMCS, Plesk, cPanel, etc. etc. etc. all suffer from yearly price increases. It's absurd. Back in the day (7 or 8 years ago) we had over 800 Plesk licenses. But after many years of price increases (7th price increase in a row) we are down to less than 50 Plesk licenses. Our server customers do not want to pay absurd prices (or price increases) for an interface where 80% is never used. For interface panels there is even a wider choice nowadays. And instead of paying over 500 Euro's for a Web Host Edition; we are now paying just a bit more than 1/3 a year. For almost 95% same functions. The difference in the past was Plesk support, but with AI, who needs support anymore. We don't. Our customers don't. Nobody does. My 2 cents; look around for alternative solutions, dig in and test it. In the end you can save a lot of money!

Of course, it's simply not to use the platform. However, as long as people continue to pay after each price increase, they won't change their practices. Personally, I stopped using WHMCS altogether once they dropped owned licenses. That was the end of the line for me, and the only reason I still give WHMCS any money is that they require an active license to download the latest version of WHMCS. I have many clients using my themes, so I can't simply abandon them because I don't like their business practices. But, hey, screw your community, right? I won't go advertising alternatives, but you don't have to search hard to find them.

Was coming here to ask. I don't want one, ever, as I will not use it. I'd imagine at some point this will simply show up on customer facing pages and someone will want something from it, forcing us to develop a hook to vanish it. Stop removing choice, WHMCS. This is NOT ok.

Accounting varies a lot between juristictions. As a *billing* system we want it to do basic billing well. We use accounting software for our business as there other things like payroll that need to be managed.

Hello, I would have to agree your taking away the right of a business owner to modify a invoice, i do not see the need for this change in the WHMCS system,

Though I agree it may cause confusion, I get that there's a kind of need, IF they use it. Anyone reaching out that's a current client generally does so via ticket, and that already shows who they are. Asking for a user ID from them seems redundant and something they will likely not know off hand, causing extra steps. Something like a PIN is useful, if you get support calls, but generally a long ID not so much, IMHO. I personally don't have a use for it.

Have you read ALL of my post? It's exactly what I explain how to do ... https://eurossl.eu/knowledgebase/whmcs-cron-job-stuck-debugging/

Hi all, The WhatsApp client notifications request on the feature tracker has 559 votes and is still open, so I started building a notification provider module for it. What I'm aiming at is different from the options I found. Every one of them routes you through a paid gateway - Twilio, or the vendor's own service - with a fee on top of what Meta already charges. I want to remove that layer: - Connects straight to Meta's WhatsApp Cloud API with your own credentials. No middleman, no markup on top of Meta's own per-message cost. - One-time purchase, not a subscription. - Ships with ready-made message templates for the usual WHMCS events, so you are not writing and submitting templates to Meta from scratch. Before I go further I would rather ask than guess: 1. Are you already sending WhatsApp notifications somehow? If yes, what are you using and what annoys you about it? 2. Which events actually matter to you? I am assuming invoice created, payment received, overdue reminder, service due and domain expiry - but I would rather hear it from people running this daily. 3. Would you prefer a one-time purchase or a subscription? I am planning one-time, but tell me if that is wrong. Also: if anyone is willing to test an early build on a real install, I will give you a free lifetime licence. Honest feedback is worth more to me than the sale. Thanks, Semih

We are in the EU, but we use WHMCS invoices as "pro forma" and create the "real invoices" later via our central ERP system. The latest update is not suitable for us...

Trying to download ImportAssist from Marketplace (https://marketplace.whmcs.com/product/46-importassist ) Using Chrome: the download process just gets stuck, without any error message Using Edge: I got the error "ImportAssist_v1.5.3.69 (2).zip can't be downloaded securely" Using Opera or Tor: the download is completed successfully

Hello, I would like to introduce you to my new template Demo Preview If you have any idea or find some bugs (that is still beta so please report to me thanks 😇)