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DennisHermannsen

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Everything posted by DennisHermannsen

  1. DennisHermannsen

    Open new ticket

    And how does the categories show up on submitticket.php?
  2. DennisHermannsen

    Open new ticket

    Can you post a screenshot of the settings for Setup > Support > Support Departments > Billing?
  3. DennisHermannsen

    "Stuck verifying domain selection" in cart

    Posts are only moderated for new users - and in case it's not spam, they get approved pretty quickly.
  4. DennisHermannsen

    How to skip some products AfterModuleCreate

    I was about to say. That's why I asked what he was trying to skip. 😛 As far as I can think, the only thing you would be able to skip is the email sending. You can skip module create by returning abortcmd=true
  5. DennisHermannsen

    How to skip some products AfterModuleCreate

    What is it that you need to skip?
  6. DennisHermannsen

    Cusotm payment gateway that allows customer to enter a value

    I'm not having any luck with this. Any idea why, @Kian?
  7. Hi, We're trying to build a payment gateway that will let the customer enter a number (only a single field, not like credit card number, CVV and expiry date). I haven't found a way to do this - is it at all possible? The number needs to be entered before submitting the order.
  8. DennisHermannsen

    Cusotm payment gateway that allows customer to enter a value

    I guess WHMCS doesn't allow that. Well, will need to find another method to do this then.
  9. Ah balls, you're right. The naming is not logical 😄
  10. You should be able to find the email address in $vars['clientdetails']. It contains an array of the client details.
  11. DennisHermannsen

    Support pages not showing sidebar

    If all hooks has been disabled, and it's still not showing up on the Six template, then I have no idea what could be wrong. Sorry.
  12. DennisHermannsen

    Support pages not showing sidebar

    And you are logged in, right? By default, the sidebar is only showing for logged in users.
  13. DennisHermannsen

    Support pages not showing sidebar

    Try disabling all hooks and see if the sidebar shows up afterwards.
  14. DennisHermannsen

    Support pages not showing sidebar

    But are you able to see the sidebar on the Support pages with the Six template?
  15. The admin area didn't get the same overhaul that the client area did a few years back. Make a copy of the admin area, edit the templates that you need and manually update the template when there's updates to the original template. You won't lose anything.
  16. DennisHermannsen

    Support pages not showing sidebar

    Do you see the sidebar if you visit the page with the Six template? If you do, your theme just doesn't has support for the sidebar, it would seem.
  17. DennisHermannsen

    Instant cPanel usage update

    I think you can run the cron with --UpdateServerUsage to get what you want: https://docs.whmcs.com/Crons
  18. DennisHermannsen

    Cusotm payment gateway that allows customer to enter a value

    That doesn't seem to work. I'm redirected to creditcard.php afterwards, and WHMCS wants me to add a creditcard. Does it have to be a special type of payment gateway?
  19. Not through hooks, I would guess. The menuitems and sidebaritems has been hardcoded into the template. You would need to edit the templatefiles (/whmcs/admin/templates/(template)/menu.tpl and /whmcs/admin/templates/(template)/sidebar.tpl).
  20. DennisHermannsen

    Invalid positive integer

    It was due to a problem with the hotfix. I got the following reply from WHMCS: Issue has been fixed now.
  21. Would definately need more info. Try outputting your variables to a log and see what they say.
  22. DennisHermannsen

    Invalid positive integer

    😳 That makes no sense. Would you be able to create a quick gif of you ordering a zero priced product? Just so I can make sure we follow the exact same steps.
  23. DennisHermannsen

    Invalid positive integer

    "Free" or 0.00? There's a difference. The problem is with orders with a total of 0.00.
  24. DennisHermannsen

    Invalid positive integer

    You need to 1. Have an account 2. That account needs to have an existing payment method (not working when you add a new card during order) - I've only tested this with the Stripe payment gateway 3. You need to place a new order and pay with the existing credit card. That will result in "Invalid positive integer" when submitting the order.
  25. DennisHermannsen

    Invalid positive integer

    No, I've uploaded everything 3 times now. Two separate installations are both failing. Are you sure that you're trying to pay using an account that has an existing payment method?
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