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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (34745 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6597 topics in this forum

  1. Files attached out of order by dates.

    By hostnet,
    • 1 reply
    • 730 views

  2. Nameserver Entry Error

    By andrew122.bn,
    • 0 replies
    • 543 views

  3. WHOIS Info button - Client Area

    By edherroj,
    • 2 replies
    • 1.4k views

  4. Stripe Gateway Missing Tax Metadata

    By thatlinuxguy,   
    • 0 replies
    • 2.1k views

  5. Favicon is not coming in some pages, including login , cart page

    By Shobha Patwal,
    • 7 replies
    • 1.8k views

  6. Credit card not working

    By hamza.cb,   
    • 0 replies
    • 1.4k views

  7. Ordering Issue since upgrade

    By cmshosting,
    • 1 reply
    • 757 views

  8. v6.3 - Hooks:ShoppingCartCheckoutCompletePage

    By nimonogi,
    • 2 replies
    • 1k views

  9. New Order Empty

    By mrtechnik,   
    • 0 replies
    • 1k views

  10. Is there a limit on length of invoices through API?

    By steph.hope,
    • 7 replies
    • 1.7k views

  11. Stripe's receipts description

    By Surc0uf,
    • 0 replies
    • 785 views

  12. Not all cards visible on checkout when using Stripe

    By xnetco,   
    • 0 replies
    • 927 views

  13. Problems after upgrading

    By Apex Managed Services,
    • 2 replies
    • 1.1k views

  14. Accepted Credit Card Types not updated

    By souzadavi,
    • 2 replies
    • 1k views

  15. SSL sync on clientarea

    By souzadavi,
    • 2 replies
    • 1.4k views

  16. Oops error in general settings after update

    By Louis Switch My Server,
    • 2 replies
    • 1.4k views

  17. Passwords Custom Fields Error

    By souzadavi,
    • 1 reply
    • 797 views

  18. General Settings Oops! error after upgrade 8.0.2

    By loubymar22,
    • 1 reply
    • 775 views

  19. Service & Domain Pricing Display Issue

    By Sami1983,   
    • 3 replies
    • 1.1k views

  20. Problem after updated to v8.0 with mark as payed invoices..

    By Ezequiel Cattaneo,
    • 1 reply
    • 1.1k views

  21. Login Screen Keeps Reloading

    By Mark David,
    • 0 replies
    • 674 views

  22. PayPal Onboarding Error 2: Not Acceptable

    By mrtechnik,
    • 0 replies
    • 992 views

  23. Page Not Found after Optimise Tables

    By Faizal1,
    • 1 reply
    • 899 views

  24. how to make YouTube videos responsive in WHMCS?

    By ocastaned,
    • 4 replies
    • 1.1k views

  25. critical error with database

    By TimT,
    • 7 replies
    • 6.5k views
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