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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (26729 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6533 topics in this forum

  1. No Paypal Express option at checkout (cart.php)

    By Scotty501,
    • 5 replies
    • 1.1k views

  2. Bulk Domain NS Update Gives 504 Gateway Time-out nginx

    By Mandalorian,   
    • 2 replies
    • 961 views

  3. 100% promo discount is applying to all products (admin order)

    By sol2010,
    • 13 replies
    • 2.1k views

  4. Error with DNS Managment [2030288]

    By Mike4286,
    • 3 replies
    • 1.7k views

  5. Module Command Error cPanel API Response ?

    By trewhost,
    • 7 replies
    • 7.6k views

  6. Failed to create database session

    By coolfarmer,
    • 1 reply
    • 1.1k views

  7. Guests can no longer submit tickets 1 2

    By xyzulu,   
    • 43 replies
    • 4.9k views

  8. Child theme shows only copyright link

    By ChrisTERiS,
    • 9 replies
    • 2.1k views

  9. 12-Hour Time on Front-End

    By MichaelDW96,
    • 0 replies
    • 558 views

  10. Domain Renewal HELPPP

    By newbiedomainseller,
    • 4 replies
    • 961 views

  11. Email Piping not working

    By Andrew-FH,
    • 1 reply
    • 1.6k views

  12. unable to insert using Capsule

    By mth-matt,
    • 1 reply
    • 947 views

  13. nextinvoicedate field jumping a year

    By Mark Donne,   
    • 0 replies
    • 644 views

  14. Slack 3X the same item

    By vinc1402,
    • 0 replies
    • 607 views

  15. Email Sending Failed - Invalid user id provided (Subject: [Ticket ID: {$ticket_id}] {$ticket_subject}) - errors in activity log for some ticket responses

    By webio,
    • 2 replies
    • 1.2k views

  16. System settings and Apps & Integrations giving 404 error

    By K28,
    • 1 reply
    • 607 views

  17. Security Breach Level 1 - Configuration.php

    By FrogCF,
    • 0 replies
    • 1.5k views

  18. SQL Error from cron select * frmo tbltickets status IN clause empty

    By Trevallion1776,
    • 0 replies
    • 416 views

  19. Cron error Timezone

    By Vs Nu,
    • 1 reply
    • 2.6k views

  20. Cron issues v8.04

    By lims,
    • 1 reply
    • 581 views

  21. error file in admin folder

    By m107,
    • 0 replies
    • 690 views

  22. Email Campaign Bug?

    By Chad,
    • 0 replies
    • 591 views

  23. Email Verification Link Not Verifying Account Due To Custom Template

    By Harrison Mayotte,   
    • 3 replies
    • 1.6k views

  24. Issue with OpenIDConnect

    By nikhilesh,   
    • 1 reply
    • 1k views

  25. CPANEL links going to incorrect account

    By PDJ,
    • 0 replies
    • 408 views
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