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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (34492 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6591 topics in this forum

  1. Phantom Credits

    By mark9000,
    • 0 replies
    • 839 views

  2. Ticket shown wrong client information

    By asil,
    • 15 replies
    • 3.6k views

  3. Why can't clients find Mass Pay invoices?

    By DennisHermannsen,
    • 0 replies
    • 720 views

  4. i can't delete customers invoices

    By NTsolakos,
    • 1 reply
    • 674 views

  5. support tickets problem

    By muhammed elbanna,   
    • 1 reply
    • 1.4k views

  6. Email account does not exist

    By Shahzad_umt,
    • 0 replies
    • 644 views

  7. Database not adding the ID

    By cahdx,   
    • 1 reply
    • 1.5k views

  8. Getting Started Wizard - Access Denied

    By crunch,
    • 2 replies
    • 2k views

  9. Error during new user registration - We were unable to connect your account.

    By keyboardmls,
    • 1 reply
    • 940 views

  10. Orders not showing after migration to Plesk

    By cahdx,   
    • 1 reply
    • 1.3k views

  11. Code on customer signup name

    By nuffsaid,
    • 2 replies
    • 1.2k views

  12. Stripe SEPA integration error

    By Hostlix,   
    • 2 replies
    • 6.7k views

  13. customer dont see all invoices

    By Xantron,
    • 3 replies
    • 1.4k views

  14. PayPal Error - Shipping Address Missing!

    By unily,
    • 0 replies
    • 823 views

  15. 503 error on submitticket

    By Rimset,
    • 5 replies
    • 3.8k views

  16. 8.1 bugs / feedback ive found

    By tworak,   
    • 10 replies
    • 1.8k views

  17. Translation php string for EURid Geographical Restrictions

    By exlhost,
    • 2 replies
    • 901 views

  18. Convert contacts to users

    By battles,   
    • 8 replies
    • 3.7k views

  19. WHMCS Stripe Gateway and PCI Compliance

    By Rusky,   
    • 0 replies
    • 1.3k views

  20. Incorrect 'Invoice To' clients

    By Maradona,
    • 0 replies
    • 586 views

  21. Error 500 when unpublish announcement

    By Maradona,
    • 0 replies
    • 548 views

  22. WHMCS 8.1 not loading

    By AngelHidalgo,
    • 2 replies
    • 837 views

  23. WHMS 8.1 not work after update ,loading...

    By massa,
    • 2 replies
    • 1.1k views

  24. Stripe module problems v7.3.0

    By mustardman,   
    • 8 replies
    • 5.8k views

  25. Server Usage Stats Not Updating

    By Rusky,
    • 5 replies
    • 2.9k views
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