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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (25446 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6488 topics in this forum

  1. SMTP connect failed

    By johnw,
    • 2 replies
    • 2.7k views

  2. Wrong contact name displayed when logged in as a contact

    By celse,   
    • 2 replies
    • 1.2k views

  3. cannot redeclare the internetbs_getcountrycodebyname() functio

    By inaam,
    • 1 reply
    • 779 views

  4. Forced to login after every edge / chrome update

    By slim,
    • 4 replies
    • 843 views

  5. Issue, invoice marked as paid not triggering the date extension/activation

    By Hannan,
    • 3 replies
    • 584 views

  6. Card-XXXX

    By Chris74,
    • 11 replies
    • 2.6k views

  7. Constant Payment Pending Error

    By Pierce,   
    • 3 replies
    • 2k views

  8. Potential Security Issues

    By Manchester Web Hosting,   
    • 9 replies
    • 1.3k views

  9. Huge SPAM ticket chain!

    By indianets,
    • 1 reply
    • 482 views

  10. Files attached out of order by dates.

    By hostnet,
    • 1 reply
    • 532 views

  11. Nameserver Entry Error

    By andrew122.bn,
    • 0 replies
    • 381 views

  12. WHOIS Info button - Client Area

    By edherroj,
    • 2 replies
    • 723 views

  13. Stripe Gateway Missing Tax Metadata

    By thatlinuxguy,   
    • 0 replies
    • 1.4k views

  14. Favicon is not coming in some pages, including login , cart page

    By Shobha Patwal,
    • 7 replies
    • 1.3k views

  15. Credit card not working

    By hamza.cb,   
    • 0 replies
    • 899 views

  16. Ordering Issue since upgrade

    By cmshosting,
    • 1 reply
    • 551 views

  17. v6.3 - Hooks:ShoppingCartCheckoutCompletePage

    By nimonogi,
    • 2 replies
    • 763 views

  18. New Order Empty

    By mrtechnik,   
    • 0 replies
    • 706 views

  19. Is there a limit on length of invoices through API?

    By steph.hope,
    • 7 replies
    • 1.1k views

  20. Stripe's receipts description

    By Surc0uf,
    • 0 replies
    • 579 views

  21. Not all cards visible on checkout when using Stripe

    By xnetco,   
    • 0 replies
    • 677 views

  22. Problems after upgrading

    By Apex Managed Services,
    • 2 replies
    • 761 views

  23. Accepted Credit Card Types not updated

    By souzadavi,
    • 2 replies
    • 785 views

  24. SSL sync on clientarea

    By souzadavi,
    • 2 replies
    • 1k views

  25. Oops error in general settings after update

    By Louis Switch My Server,
    • 2 replies
    • 1.2k views
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