Rimset 1 Posted January 12, 2021 Hello, When opening a ticket I get a 503 error. No matter what template, no matter if it's from the admin side or front side. [Tue Jan 12 19:13:37.106485 2021] [proxy_fcgi:error] [pid 25186:tid 140237696214784] [client ] AH01067: Failed to read FastCGI header, referer: https://domain/panel/submitticket.php?step=2&deptid=1[Tue Jan 12 19:13:37.106757 2021] [proxy_fcgi:error] [pid 25186:tid 140237696214784] (104)Connection reset by peer: [client ] AH01075: Error dispatching request to : , referer: https://domain/panel/submitticket.php?step=2&deptid=1 0 Quote Share this post Link to post Share on other sites
aegisdesign 8 Posted January 13, 2021 Which version of PHP? Also check which version of Ioncube loader you're running. I've had similar errors with other software where the ioncube loader hadn't been upgraded but the user had moved to PHP 7.4. It worked fine on earlier versions of PHP or when they upgraded ioncube. 0 Quote Share this post Link to post Share on other sites
Rimset 1 Posted January 13, 2021 Version php 7.4.14 also I tried version php 7.3.26 ionCube24 v10.4.5 0 Quote Share this post Link to post Share on other sites
aegisdesign 8 Posted January 13, 2021 55 minutes ago, Rimset said: Version php 7.4.14 also I tried version php 7.3.26 ionCube24 v10.4.5 ionCube24 might give you some better error reporting than standard IonCube. Also of course check if you've an error_log as that might give you a clue as to why PHP_FPM is disappearing. 0 Quote Share this post Link to post Share on other sites
Rimset 1 Posted January 13, 2021 The problem was an entry in the configuration. Instead of %n%n%n%n%n%n it was %n in Support Ticket Mask Format. Thank you for help 🙂 0 Quote Share this post Link to post Share on other sites
ShiyaWare 2 Posted January 14, 2021 Any update to this? 0 Quote Share this post Link to post Share on other sites
