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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (30231 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6549 topics in this forum

  1. Problem with domain sync since last update

    By mhermann,
    • 4 replies
    • 1k views

  2. What is "More" in the Navbar?

    By J-B,
    • 3 replies
    • 1.4k views

  3. Something went wrong and we couldn't process your request - Error for clientarea.php

    By Shizane,
    • 1 reply
    • 1.3k views

  4. Cart issue ( You already have this product )

    By Hammad Mahar,
    • 1 reply
    • 585 views

  5. Domain Sync Cron runs every 4 hours when I have set for daily

    By garybarr,
    • 2 replies
    • 1.3k views

  6. Country Dropdown List when editing Whois information - Clientarea

    By Sanin,
    • 5 replies
    • 1.7k views

  7. Mass change cpanel passwords Any idea?

    By Subwayhost,
    • 2 replies
    • 742 views

  8. Clients Aren't Deleted

    By iwanndie,
    • 2 replies
    • 686 views

  9. Configuring General Setting -> Mail Provider with a Office 365 email

    By alfake,
    • 0 replies
    • 726 views

  10. Child Order Form Template not overriding parent.

    By bluesteam,   
    • 11 replies
    • 2.8k views

  11. Twenty-One theme issues

    By mrtechnik,
    • 2 replies
    • 849 views

  12. Admin V4 Theme System Settings showing incorrectly

    By Louis Switch My Server,
    • 6 replies
    • 1.7k views

  13. Cron fails

    By xister,
    • 3 replies
    • 1.7k views

  14. API success but web server return 500 error

    By LicenseChef,
    • 1 reply
    • 717 views

  15. WHMCS not generating all invoices

    By Hosterbox,
    • 9 replies
    • 5.7k views

  16. new order-theme backwards compatible to 7.10.2?

    By cluster,
    • 2 replies
    • 692 views

  17. SEO URL settings are so broken that not even WHMCS uses them!!!

    By yggdrasil,
    • 17 replies
    • 3.5k views

  18. {$client_password} returns nothing

    By Ranjan,
    • 11 replies
    • 3.7k views

  19. Strange client login issue

    By Pixelhomes,
    • 3 replies
    • 846 views

  20. Column not found: 1054 Unknown column 'usedhook'

    By artaweb,
    • 5 replies
    • 3.5k views

  21. unconfiguration of welcome email in products/services

    By ThePolovsky,
    • 1 reply
    • 773 views

  22. Orderforms child theme not working

    By ThePolovsky,
    • 4 replies
    • 845 views

  23. Payment Gateway/Order problems

    By SpaceIgniter,
    • 4 replies
    • 923 views

  24. Country list sort order

    By MrGettingRatherFrustrated,
    • 4 replies
    • 1.4k views

  25. Orderforms child theme not working

    By ThePolovsky,
    • 0 replies
    • 527 views
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