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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (35168 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6599 topics in this forum

  1. Recapture Error

    By kogweno,
    • 1 reply
    • 1.4k views

  2. Clientarea lists not loading

    By HancoEuropa,   
    • 5 replies
    • 2.3k views

  3. New paypal gateway IPN setting?

    By vinc1402,
    • 2 replies
    • 1k views

  4. Duplicated items on invoices

    By Shuheb Ahmed,
    • 1 reply
    • 2.4k views

  5. Access denied, can't accept order on whmcs

    By ebbydare,
    • 0 replies
    • 743 views

  6. Domain Contact Verification email not working

    By vpsuniverse,
    • 12 replies
    • 6.3k views

  7. Single Sign On

    By ScrltOTara,   
    • 9 replies
    • 3.9k views

  8. Smtp disorder

    By amir hossein,
    • 0 replies
    • 738 views

  9. Problems with translations using override

    By ewsg,
    • 1 reply
    • 857 views

  10. How to make QR code on WHMCS ta be available again?

    By zitu4life,   
    • 0 replies
    • 1.2k views

  11. markdown guide doesn't work for guests or clients

    By spirog,
    • 2 replies
    • 952 views

  12. after closing a support ticket feedback email to client on mobile device looks horrible

    By spirog,
    • 0 replies
    • 764 views

  13. Left side menu Reply button incorrect code for onclick

    By spirog,
    • 1 reply
    • 967 views

  14. Preview doesn't work when adding a ticket as guest

    By spirog,
    • 0 replies
    • 777 views

  15. ParseError: syntax error, unexpected '$_LANG' (T_VARIABLE) in /home/user/public_html/lang/overrides/english.php:4

    By Steve75,
    • 1 reply
    • 801 views

  16. Minor view ticket bug

    By zomex,
    • 8 replies
    • 1.3k views

  17. supportticketsubmit-customfields.tpl is missing when changing department to send a support ticket ?

    By spirog,   
    • 6 replies
    • 1.9k views

  18. Hoepage viewd on mobile or tablet or desktop shurnkdown to mobile size issue

    By spirog,
    • 0 replies
    • 777 views

  19. BitPay Pairing Code Empty

    By Burti,
    • 5 replies
    • 2.2k views

  20. Domains page shows max 10 domains on child themes

    By dandju,   
    • 14 replies
    • 3.4k views

  21. Shared Hosting Status change

    By Gunther77,   
    • 0 replies
    • 574 views

  22. Email showing 'verified' in WHMCS after changing email (Client_Email_Verification)

    By Sufiyan Shaikh,
    • 3 replies
    • 1.6k views

  23. Invoice Payment Confirmation not sending if pay with Stripe

    By J-B,
    • 0 replies
    • 799 views

  24. Support ticket notification not sending

    By gthree,
    • 5 replies
    • 2k views

  25. Cancellation Request in Client Product Details Section not showing

    By stavol23,
    • 1 reply
    • 738 views
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