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About ebbydare

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    Junior Member
  1. This issue has been resolved. It was as a result of changed IP Address that I forgot to update on my registrar platform.
  2. I'm having issues accepting domain orders automatically from my whmcs once payment is confirmed. See error message below. Domain Registration Failed - Domain ID: 182 - Domain: ********.com - Error: 401 - Domain Registration Failure - Unauthenticated user What can I do?
  3. Hello Everyone, I noticed that the password reset section and profile section on my client area is not coming up. On my whmcs backend, I got the following errors Smarty Error: Default handler: No template default content for 'file:hostiko-light/user-password.tpl' Kindly guide me on how to fix this. Thanks
  4. I noticed that since I updated my whmcs to 8.0.4, my cron job has not been working effectively. It's scheduled to run every 5 minutes but its been running every 24 hours. It's as if there is a script in the cron.php that is making it run every 24 hours but I don't know which and what. I'll appreciate any help
  5. I've been able to fix this myself. All I did was to check the 1 year check box under domain and boom it worked.
  6. I configured a promotion on my whmcs account that a certain amount should apply to a .com domain and/but requires the startup plan of our hosting but while all these conditions are met, the system keeps returning an error message that promotion code has been applied but no item qualify for the discount. Please see attached screenshot
  7. Thanks Chris and All, I sent an email to Paypal and they already responded. My problem is that fact that I'm Nigerian. Paypal does not allow some certain features to appear on their website if your system IP shows that you are in Nigeria. The only option I have for now and which I have done is to disable Paypal from my payment gateway list and use other options that are working. Thanks
  8. Hello mates, I got the following error from paypal within whmcs while a client was trying to purchase a domain from us. "Things don't appear to be working at the moment. Please try again later." What do you advise? Thanks
  9. Thanks boss but this code breaks when I tried using it. I have already enabled smarty php in my whmcs version 7.7 and inserting the codes above directly into the header.tpl and footer.tpl crashed the platform... Kindly help me with the step by step guide on how to go about this. Thanks
  10. When I tried to manually accept order on my whmcs, I get the following error Oops! Something went wrong and we couldn't process your request. Please go back to the previous page and try again. Whoops\Exception\ErrorException: acceptOrder(): Failed opening required '/home/hostandx/public_html/billing/modules/servers/namecheapssl/namecheapssl.php' (include_path='.:/opt/alt/php72/usr/share/pear') in /home/hostandx/public_html/billing/includes/orderfunctions.php:0 Stack trace: #0 /home/hostandx/public_html/billing/vendor/whmcs/whmcs-foundation/lib/Utility/Error/Run.php(0): WHMCS\Utility\Error\Run->handleError(64, 'acceptOrder(): ...', '/home/hostandx/...', 0) #1 [internal function]: WHMCS\Utility\Error\Run->handleShutdown() #2 {main} Kindly help me, what should I do.
  11. Welcome to WHMCS.Community ebbydare! We're glad you're here please take some time to familiarise yourself with the Community Rules & Guidelines and take a moment to introduce yourself to other WHMCS.Community members in the Introduce Yourself Board.

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