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Update: I am using latest version fresh install today 8.1.3 also tried earlier on latest beta of WHMCS as a test and same issue as well I noticed this bug, when having more than one email in a department and you go to select a different department, at the bottom of the page you get this error showup supportticketsubmit-customfields.tpl is missing how can we fix this? uploaded screenshot, if someone can help me? Kind Regards, Spiro