Jump to content

Preview doesn't work when adding a ticket as guest

Recommended Posts

when I tested whmcs v 8.1.3 using Twenty-one as parent and my own child theme php 7.4

Example:  reply Guest  asking for support...I  start to add a reply. when I click on Preview after adding anything it does not work, it shows the same coding as before i clicked on it.

no formatting whatsoever

here is an output of the error I see if its the correct error ?? 


Uncaught TypeError: Cannot read property 'body' of undefined
    at Object.onPreview (scripts.min.js?v=c8b4ae:8)
    at t.showPreview (scripts.min.js?v=c8b4ae:9)
    at callback (scripts.min.js?v=c8b4ae:9)
    at t.__handle (scripts.min.js?v=c8b4ae:9)
    at HTMLButtonElement.i (scripts.min.js?v=c8b4ae:1)
    at HTMLDivElement.dispatch (scripts.min.js?v=c8b4ae:3)
    at HTMLDivElement.m.handle (scripts.min.js?v=c8b4ae:2)
onPreview @ scripts.min.js?v=c8b4ae:8
showPreview @ scripts.min.js?v=c8b4ae:9
callback @ scripts.min.js?v=c8b4ae:9
__handle @ scripts.min.js?v=c8b4ae:9
i @ scripts.min.js?v=c8b4ae:1
dispatch @ scripts.min.js?v=c8b4ae:3
m.handle @ scripts.min.js?v=c8b4ae:2
scripts.min.js?v=c8b4ae:2 [Violation] 'click' handler took 676ms

anyone have an Idea how to correct this ?

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated