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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (26925 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6538 topics in this forum

  1. Domain registration issue (domain not available after order)

    By Faizal1,
    • 3 replies
    • 2k views

  2. Emoji domains put as available by namespinning (even if they're not)

    By Remitur,   
    • 1 reply
    • 601 views

  3. Connection error: Can not authenticate to POP3 server: [AUTH] Authentication failed.

    By benduick,
    • 0 replies
    • 648 views

  4. v8.2.0 MySQL error with new tickets

    By Stuxhost,   
    • 0 replies
    • 1.2k views

  5. Resizing Logo

    By waltr100,
    • 6 replies
    • 2k views

  6. Enom Error - Registrar Error Data missing

    By webkinginc,   
    • 6 replies
    • 3.7k views

  7. Sign-in Integrations Seem to not be working properly!

    By ESSLLC,
    • 0 replies
    • 419 views

  8. using WHMCS on server with Engintron

    By theozsnowman,   
    • 0 replies
    • 868 views

  9. AddOrder configoptions not working.

    By medineshkatwal,
    • 4 replies
    • 2.2k views

  10. Hide Announcements, Left with empty white space.

    By Nublys,
    • 0 replies
    • 350 views

  11. Showing VAT (TAX) on Order Confirmations

    By SaneChoiceLtd,
    • 3 replies
    • 990 views

  12. Duplicating a paid invoice

    By Standish,
    • 2 replies
    • 632 views

  13. Website error

    By Christopher Mack,
    • 1 reply
    • 619 views

  14. Errors accepting new orders

    By waltr100,
    • 11 replies
    • 1.5k views

  15. Support Tickets

    By crownfeel,
    • 1 reply
    • 555 views

  16. Issue when added a promocode in product

    By Rishabh dhiman,
    • 0 replies
    • 466 views

  17. Client Product Username and Password Not Showing In Product Details In Client Area

    By thevoice,
    • 0 replies
    • 514 views

  18. Tax Rules Not Matching

    By RoninDesign,
    • 4 replies
    • 1.2k views

  19. Module 'sqlite3' already loaded in Unknown:0

    By professormichel,
    • 1 reply
    • 1.4k views

  20. Gateway Module Error: Configuration function gateway issue

    By asil,
    • 2 replies
    • 1.2k views

  21. ProcessEmailQueue.failed

    By o8oygil,
    • 0 replies
    • 623 views

  22. How to fix 24 hrs free trial auto termination?

    By Rogue,
    • 0 replies
    • 484 views

  23. How do I edit support ticket 'submitter' name / email in merged tickets?

    By sol2010,
    • 0 replies
    • 579 views

  24. An error occurred while communicating with the server. Please try again.

    By lulzkiller,
    • 2 replies
    • 2.1k views

  25. The requested URL was not found on this server.

    By Machine-Soft,   
    • 0 replies
    • 502 views
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