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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (30157 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6549 topics in this forum

  1. Duplicate invoicenumbers when using Sequential Paid Invoice Numbering feature

    By niels,
    • 4 replies
    • 1.6k views

  2. WHMCS product/group creation issue

    By Confetix,
    • 3 replies
    • 1.2k views

  3. Oops error when on System Health

    By Muneef,
    • 3 replies
    • 1.2k views

  4. Links (ahrefs) in emails aren't working

    By jeebee123,   
    • 4 replies
    • 1.5k views

  5. Problem in WHMCS 8.5.1 Admin Area Menus

    By Devilz_hrlp,
    • 0 replies
    • 939 views

  6. Whoops Cannot redeclare getclientsdetails

    By Christian Frei,   
    • 1 reply
    • 2.2k views

  7. Unknown column 'shortDescription' in 'field list'

    By FutureX,
    • 12 replies
    • 2.2k views

  8. Blank page after saving module settings (Addons)

    By Arman021,
    • 1 reply
    • 782 views

  9. Full friendly rewrite not working

    By horamon,
    • 3 replies
    • 1k views

  10. Domain form problem

    By Rosendo,
    • 2 replies
    • 885 views

  11. No Quality Assurance for New Releases? shortDescription vs short_description, ProcessEmailQueue.failed

    By incubatec,   
    • 3 replies
    • 1.1k views

  12. error End User License Agreement

    By intergaming,
    • 2 replies
    • 1k views

  13. Customers can't remove Credit Card / Pay Methods

    By cenourinha,   
    • 7 replies
    • 4.5k views

  14. Addon product not showing options

    By ROQ,
    • 2 replies
    • 1k views

  15. Syntax error or access violation: 1064 You have an error in your SQL syntax

    By error 404,   
    • 1 reply
    • 2.6k views

  16. WHMCS webmail

    By Kaliii-Hosting,
    • 1 reply
    • 1.4k views

  17. Error message when trying to look at or pay the bill - HELP

    By jamesbondss,
    • 1 reply
    • 772 views

  18. Error when using hooks in PrimaryNavbar

    By Webibi,
    • 0 replies
    • 350 views

  19. tickets in RTL

    By alex_afred,   
    • 0 replies
    • 991 views

  20. Error message when trying to look at or pay the bill - HELP

    By jamesbondss,
    • 0 replies
    • 721 views

  21. Best hosting provider for WHMCS?

    By ntcsonline,
    • 9 replies
    • 3.6k views

  22. External Login

    By HamzaBacha,
    • 3 replies
    • 1.2k views

  23. WHMCS Support ticket issue??

    By rivermobster,
    • 4 replies
    • 1.3k views

  24. Cloudflare IP Issue

    By Chad,
    • 2 replies
    • 6k views

  25. Blank Invoice when PDF generated by cronjob, No problem if manually generated via menu

    By ChristianB,
    • 1 reply
    • 1k views
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