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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (25059 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6456 topics in this forum

  1. WHMCS CRON RUN ERROR

    By Redwone Ferdous,
    • 0 replies
    • 511 views

  2. Cron Job Returns an error

    By PHPRush,
    • 2 replies
    • 1.9k views

  3. SMPTP Issue: Validation Error: SMTP connect() failed.

    By MichaelSl,
    • 1 reply
    • 2.7k views

  4. $errormessage}, If user already exist in database then add him again ?

    By Alfred,
    • 0 replies
    • 369 views

  5. System auto create separated promotion code renewal invoice

    By Binger,
    • 0 replies
    • 415 views

  6. Disable or remove all security questions

    By sahostking,
    • 0 replies
    • 550 views

  7. Allow AutoAuth does not exists in General Setting > Security

    By Hadi Moghadam,
    • 2 replies
    • 842 views

  8. Message "Session Expired. Please reload the page before continuing" while response to a ticket

    By Zahra,
    • 0 replies
    • 367 views

  9. Customer can no longer add credit / debit card STRIPE

    By Chris74,
    • 1 reply
    • 595 views

  10. Autopayment for services and addons

    By Dmitry Kostiuk,
    • 1 reply
    • 674 views

  11. Invoice not getting updated after payment for coingate and perfect money

    By zarvis,   
    • 1 reply
    • 1.4k views

  12. Admin dashboard always resorting

    By ahdonline,
    • 1 reply
    • 703 views

  13. Whmcs keep closing clients account

    By NormanRynd,
    • 2 replies
    • 616 views

  14. Issue with WHMCS API

    By vesk0,
    • 0 replies
    • 390 views

  15. API DomainWhois give the result "success" but the status "error"

    By sudeepsoftnep,   
    • 1 reply
    • 816 views

  16. Odd changes to site after installing OpenSRS Pro to WHMCS

    By FishFoodProductions,
    • 1 reply
    • 723 views

  17. GoCardLess Module Issue

    By xraa523,
    • 0 replies
    • 355 views

  18. plesk for windows and whmcs server sync

    By sahostking,
    • 0 replies
    • 603 views

  19. Nginx rewrite rules

    By rabijit,   
    • 0 replies
    • 1.1k views

  20. Sign-In using Google Issue - Remote account linking via Google has failed. Error - 403 Forbidden

    By shemshad,
    • 0 replies
    • 453 views

  21. Change Product/Service to New Product Name

    By halimzhz,
    • 0 replies
    • 441 views

  22. hide metrics on ordering page

    By sahostking,
    • 0 replies
    • 435 views

  23. Module Settings inside Product Services not showing.

    By Nastrix,
    • 0 replies
    • 467 views

  24. Editing Password Reset Mail

    By Jenny,
    • 0 replies
    • 1.1k views

  25. Why do invoices charge old payment method instead of default?

    By hosthuski,   
    • 0 replies
    • 658 views
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