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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (27391 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6543 topics in this forum

  1. Unknown column 'shortDescription' in 'field list'

    By FutureX,
    • 12 replies
    • 2.1k views

  2. Blank page after saving module settings (Addons)

    By Arman021,
    • 1 reply
    • 768 views

  3. Full friendly rewrite not working

    By horamon,
    • 3 replies
    • 1k views

  4. Domain form problem

    By Rosendo,
    • 2 replies
    • 868 views

  5. No Quality Assurance for New Releases? shortDescription vs short_description, ProcessEmailQueue.failed

    By incubatec,   
    • 3 replies
    • 1.1k views

  6. error End User License Agreement

    By intergaming,
    • 2 replies
    • 991 views

  7. Customers can't remove Credit Card / Pay Methods

    By cenourinha,   
    • 7 replies
    • 4.4k views

  8. Addon product not showing options

    By ROQ,
    • 2 replies
    • 1k views

  9. Syntax error or access violation: 1064 You have an error in your SQL syntax

    By error 404,   
    • 1 reply
    • 2.5k views

  10. WHMCS webmail

    By Kaliii-Hosting,
    • 1 reply
    • 1.4k views

  11. Error message when trying to look at or pay the bill - HELP

    By jamesbondss,
    • 1 reply
    • 764 views

  12. Error when using hooks in PrimaryNavbar

    By Webibi,
    • 0 replies
    • 341 views

  13. tickets in RTL

    By alex_afred,   
    • 0 replies
    • 968 views

  14. Error message when trying to look at or pay the bill - HELP

    By jamesbondss,
    • 0 replies
    • 706 views

  15. Best hosting provider for WHMCS?

    By ntcsonline,
    • 9 replies
    • 3.5k views

  16. External Login

    By HamzaBacha,
    • 3 replies
    • 1.2k views

  17. WHMCS Support ticket issue??

    By rivermobster,
    • 4 replies
    • 1.2k views

  18. Cloudflare IP Issue

    By Chad,
    • 2 replies
    • 6k views

  19. Blank Invoice when PDF generated by cronjob, No problem if manually generated via menu

    By ChristianB,
    • 1 reply
    • 1k views

  20. Misleading terms used in "Registrar TLD sync"

    By Remitur,
    • 0 replies
    • 1.2k views

  21. Namespinning and premium domains (bug?)

    By Remitur,
    • 1 reply
    • 808 views

  22. Smarty error -Default template issue

    By ebbydare,
    • 4 replies
    • 6.2k views

  23. Hook not working after upgrade

    By ROQ,
    • 3 replies
    • 831 views

  24. Error when creating a new product group

    By Pavili0n,
    • 0 replies
    • 811 views

  25. very long name in pdf invoice fix

    By andreichira7,
    • 0 replies
    • 374 views
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