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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (35165 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6599 topics in this forum

  1. How to clear all credit card and token data within WHMCS database

    By arnyphp,
    • 0 replies
    • 997 views

  2. Stripe warnings: full card numbers

    By niels,
    • 1 reply
    • 2.4k views

  3. New Clients added on scripting in WHMCS from smarters

    By maxmoto,
    • 1 reply
    • 751 views

  4. Domain search not working

    By abdulah,
    • 3 replies
    • 945 views

  5. E-Mail from WHMCS ends up in Junk/Spam Folder of outlook.com / gmail

    By mhermann,
    • 24 replies
    • 5.2k views

  6. Paypal Merchant Fees - US

    By Evolve Web Hosting,
    • 2 replies
    • 2.8k views

  7. My feedback on the new PayPal module

    By Juan GG Host,
    • 2 replies
    • 4.2k views

  8. Affiliate Referral Link not Displaying in Custom Email Template

    By CMS911,
    • 7 replies
    • 1.6k views

  9. Error accepting new orders - SQLSTATE[23000]: Integrity constraint violation: 1048 Column 'user_id' cannot be null

    By xtianfab,
    • 1 reply
    • 2.6k views

  10. Bad request importing Microsoft mails

    By ANPC,
    • 0 replies
    • 533 views

  11. No accessibility functions on site

    By monsterit,
    • 0 replies
    • 453 views

  12. Search bar on Setup Page

    By Evolve Web Hosting,
    • 1 reply
    • 2.6k views

  13. Single sign-on links redirect to the incorrect location

    By Faizal1,
    • 1 reply
    • 671 views

  14. Product attribute Package Name "Xxx" not found on server

    By tsupan,
    • 7 replies
    • 4.7k views

  15. Removing Sidebar Menu Items, Hooks Not Working?

    By hobartimus,
    • 6 replies
    • 1.2k views

  16. WHMCS Order sending check Gmail Inbox not coming

    By rcartists,   
    • 0 replies
    • 1k views

  17. Clicking Invoice amount in Invoices tab shows HTML isntead of invoice

    By jaysonvds,
    • 3 replies
    • 945 views

  18. Paypal Checkout Webhooks not being received

    By zapz,
    • 0 replies
    • 666 views

  19. Oops! for Website error

    By rcartists,
    • 5 replies
    • 4k views

  20. One customer getting the error

    By sahostking,
    • 0 replies
    • 656 views

  21. This order contains one or more domain registrations with TLDs/extensions that are not configured for sale and have been omitted as a result.

    By seniordoctor,   
    • 4 replies
    • 1.1k views

  22. 8.10 not listed on download site

    By xyzulu,
    • 5 replies
    • 4.7k views

  23. Error adding Auto money to account at the end of a payment

    By Anu,   
    • 12 replies
    • 2.8k views

  24. Date paid bug

    By donostiarra,   
    • 10 replies
    • 2.1k views

  25. Register Domain Delete

    By rcartists,   
    • 2 replies
    • 1.2k views
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