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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (33722 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6554 topics in this forum

  1. Domain and hosting plan

    By Juniorvofficial,
    • 2 replies
    • 705 views

  2. Issues with Cancellation requests and Terminate button

    By Andrew PNV,   
    • 1 reply
    • 716 views

  3. Suspended account restarted invoicing on it's own

    By bear,
    • 4 replies
    • 1k views

  4. WorldPay FuturePay Capture - Cron Job

    By lkitching,   
    • 3 replies
    • 1k views

  5. Error: Call to undefined function WHMCS\Payment\PayMethod\run_hook()

    By Chris74,   
    • 9 replies
    • 4.6k views

  6. Possible brute force IP attack - how to block international access

    By SteelSignature,
    • 1 reply
    • 866 views

  7. Issue with .co.za availability lookup

    By peakhostingza,
    • 1 reply
    • 1.2k views

  8. Cannot Change Domain Pricing

    By Ralph,   
    • 3 replies
    • 1.1k views

  9. Recurring Promotions Not Working

    By xlegends,
    • 5 replies
    • 887 views

  10. DailyCronJob hook

    By LosBooom,
    • 5 replies
    • 1.3k views

  11. Cron log

    By ImmortalGS,
    • 0 replies
    • 612 views

  12. Setting up a hosting service through client are is too slow.

    By Chandima,
    • 1 reply
    • 635 views

  13. Upgrading to 7.8.x and payment methods are mixed up

    By pacwebhosting,   
    • 8 replies
    • 2.3k views

  14. VAT

    By graziano_68,
    • 16 replies
    • 4.1k views

  15. Page Not Found We couldn't find that page. Please try navigating using the options below.

    By sohy88,
    • 1 reply
    • 869 views

  16. Order confirmed get executed twice

    By ethar,
    • 1 reply
    • 752 views

  17. ServerSync importing reseller packages - removing reseller name

    By WebEminence,
    • 1 reply
    • 815 views

  18. Cron pop.php | Site error: the ionCube PHP Loader needs to be installed.

    By Frankenstein,
    • 1 reply
    • 1.5k views

  19. Cant View Support Ticket in Admin Area

    By sibuk,   
    • 2 replies
    • 1.3k views

  20. PHP Notices: Undefined index - vendor/smarty/smarty/libs/sysplugins/smarty_internal_templatebase.php

    By vsooe,
    • 3 replies
    • 2.1k views

  21. Domain search not working after upgrade

    By Microcen,
    • 5 replies
    • 1k views

  22. Maxmind Now working anymore?

    By kingbrend,   
    • 5 replies
    • 1.3k views

  23. The system cron does not appear to have completed successfully within the last 24 hours.

    By jackshreeve,
    • 0 replies
    • 795 views

  24. Move to another space/domain - its rewriting itself

    By Frankenstein,
    • 6 replies
    • 884 views

  25. Credit Card info all gone

    By Cubeboy,
    • 1 reply
    • 756 views
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