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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (27153 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6541 topics in this forum

  1. VAT

    By graziano_68,
    • 16 replies
    • 3.9k views

  2. Page Not Found We couldn't find that page. Please try navigating using the options below.

    By sohy88,
    • 1 reply
    • 826 views

  3. Order confirmed get executed twice

    By ethar,
    • 1 reply
    • 709 views

  4. ServerSync importing reseller packages - removing reseller name

    By WebEminence,
    • 1 reply
    • 755 views

  5. Cron pop.php | Site error: the ionCube PHP Loader needs to be installed.

    By Frankenstein,
    • 1 reply
    • 1.5k views

  6. Cant View Support Ticket in Admin Area

    By sibuk,   
    • 2 replies
    • 1.2k views

  7. PHP Notices: Undefined index - vendor/smarty/smarty/libs/sysplugins/smarty_internal_templatebase.php

    By vsooe,
    • 3 replies
    • 2k views

  8. Domain search not working after upgrade

    By Microcen,
    • 5 replies
    • 998 views

  9. Maxmind Now working anymore?

    By kingbrend,   
    • 5 replies
    • 1.2k views

  10. The system cron does not appear to have completed successfully within the last 24 hours.

    By jackshreeve,
    • 0 replies
    • 758 views

  11. Move to another space/domain - its rewriting itself

    By Frankenstein,
    • 6 replies
    • 834 views

  12. Credit Card info all gone

    By Cubeboy,
    • 1 reply
    • 704 views

  13. Hostname problem

    By nizari_rachid,
    • 0 replies
    • 542 views

  14. Acquiring Logged in Client Variables

    By Hickman.io,
    • 6 replies
    • 1.1k views

  15. WHMCS PHPMailer can't connect to smtp but I can telnet to it on the same server?

    By thunderz,
    • 0 replies
    • 624 views

  16. Bad ticket CCs when a contact submits an email

    By sergiosainz,   
    • 11 replies
    • 1.8k views

  17. Promotion Code can't be applied

    By Ramin Ramesh,
    • 1 reply
    • 942 views

  18. No input area to enter prices for products

    By burakturk,
    • 4 replies
    • 841 views

  19. My site is showing unformed template

    By Sehrish Iftikhar,
    • 4 replies
    • 907 views

  20. Broken Template?

    By thunderz,
    • 2 replies
    • 936 views

  21. Raw Output When Sending Emails

    By LynxMukka,
    • 0 replies
    • 579 views

  22. Negative credit balance

    By Kian,
    • 1 reply
    • 1k views

  23. import tool doesn't work for dns manager

    By sherif.elshorbagy,
    • 0 replies
    • 567 views

  24. SMTP Error: Data not accepted

    By shadowplayfg2,
    • 1 reply
    • 1.1k views

  25. "whmcs pop cron did not run" email while everything is working

    By Keema,
    • 1 reply
    • 656 views
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