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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (34031 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6559 topics in this forum

  1. Dropdown return different to item displayed?

    By elli,
    • 1 reply
    • 809 views

  2. [SOLVED] [7.8.3] User's currencyId reset to '0' randomly

    By EpoxyElegant,
    • 0 replies
    • 622 views

  3. Attempt Capture False Error

    By Evolve Web Hosting,
    • 1 reply
    • 632 views

  4. Email Piping - Failed to make mounts private: Permission denied

    By jburns,
    • 4 replies
    • 1.1k views

  5. Cant fetch data from database

    By osmanboy,
    • 12 replies
    • 2.8k views

  6. New PayPal integration created subscription as created but not active... didn't collect money.

    By pironic,
    • 0 replies
    • 642 views

  7. Oops error issue afte upgrading to V710.1 using Softaculous

    By KTP,
    • 0 replies
    • 668 views

  8. `Error Updating Value` when saving addon settings

    By earthgirlllc,   
    • 2 replies
    • 1.2k views

  9. Unable to access admin

    By GeekLabs,
    • 2 replies
    • 630 views

  10. Knowledgebase allows a visitor to rate only one article; after that, you can not rate any other articles at all.

    By ITWolfy,   
    • 15 replies
    • 2.4k views

  11. Administration problem after update

    By hostingarg,
    • 14 replies
    • 1.6k views

  12. Email marketer sends mail everyday

    By SwiftModders,   
    • 13 replies
    • 2.2k views

  13. how can I make cron run a job right now, for testing/debugging? without changing the schedule!

    By zitu4life,   
    • 6 replies
    • 7.5k views

  14. Which .tpl file is client area built on?

    By bookman53,
    • 4 replies
    • 1.3k views

  15. Malformed UTF-8 characters, possibly incorrectly encoded

    By bryanjack,
    • 0 replies
    • 1.3k views

  16. Stripe Error 402 /v1 PhpBindings/6.43.1 WHMCS/7

    By jacksony,
    • 1 reply
    • 801 views

  17. Add new payment method - 404

    By battles,   
    • 14 replies
    • 1.9k views

  18. Issue kbArticle rating one and all

    By McAtze,   
    • 1 reply
    • 1k views

  19. Call to a member function marketingEmailOptIn() on null

    By Anasco,
    • 11 replies
    • 2.3k views

  20. Upgrade to 7.10.1 Causes blank page

    By Johanis,
    • 18 replies
    • 1.5k views

  21. Issue in domain auto-renewal billing

    By Remitur,
    • 1 reply
    • 688 views

  22. Update NS ip

    By osmanboy,
    • 3 replies
    • 945 views

  23. Updates to 7.10.1 caused critical erro

    By mikehrm,
    • 1 reply
    • 701 views

  24. Credit Card Payment Removed from WHMCS for No Reason.

    By davet,   
    • 15 replies
    • 2.6k views

  25. AMEX cards not enabled - but being accepted

    By Chris74,
    • 1 reply
    • 787 views
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