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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (27132 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6540 topics in this forum

  1. Browse extensions by category not working

    By aknight,
    • 4 replies
    • 1.2k views

  2. No invoice generated

    By Andyucs,
    • 0 replies
    • 546 views

  3. Cron Job - Backup Generation Failed. Error Code: 19

    By lims,
    • 2 replies
    • 1.2k views

  4. Free Trial Product Status Changes

    By Greysoul,
    • 0 replies
    • 734 views

  5. Register TLD's & Sync Not Available

    By jadams,
    • 1 reply
    • 687 views

  6. Dropdown return different to item displayed?

    By elli,
    • 1 reply
    • 749 views

  7. [SOLVED] [7.8.3] User's currencyId reset to '0' randomly

    By EpoxyElegant,
    • 0 replies
    • 562 views

  8. Attempt Capture False Error

    By Evolve Web Hosting,
    • 1 reply
    • 580 views

  9. Email Piping - Failed to make mounts private: Permission denied

    By jburns,
    • 4 replies
    • 1k views

  10. Cant fetch data from database

    By osmanboy,
    • 12 replies
    • 2.4k views

  11. New PayPal integration created subscription as created but not active... didn't collect money.

    By pironic,
    • 0 replies
    • 586 views

  12. Oops error issue afte upgrading to V710.1 using Softaculous

    By KTP,
    • 0 replies
    • 620 views

  13. `Error Updating Value` when saving addon settings

    By earthgirlllc,   
    • 2 replies
    • 1.1k views

  14. Unable to access admin

    By GeekLabs,
    • 2 replies
    • 552 views

  15. Knowledgebase allows a visitor to rate only one article; after that, you can not rate any other articles at all.

    By ITWolfy,   
    • 15 replies
    • 2.2k views

  16. Administration problem after update

    By hostingarg,
    • 14 replies
    • 1.5k views

  17. Email marketer sends mail everyday

    By SwiftModders,   
    • 13 replies
    • 2k views

  18. how can I make cron run a job right now, for testing/debugging? without changing the schedule!

    By zitu4life,   
    • 6 replies
    • 6.7k views

  19. Which .tpl file is client area built on?

    By bookman53,
    • 4 replies
    • 1.2k views

  20. Malformed UTF-8 characters, possibly incorrectly encoded

    By bryanjack,
    • 0 replies
    • 1.2k views

  21. Stripe Error 402 /v1 PhpBindings/6.43.1 WHMCS/7

    By jacksony,
    • 1 reply
    • 743 views

  22. Add new payment method - 404

    By battles,   
    • 14 replies
    • 1.7k views

  23. Issue kbArticle rating one and all

    By McAtze,   
    • 1 reply
    • 968 views

  24. Call to a member function marketingEmailOptIn() on null

    By Anasco,
    • 11 replies
    • 2k views

  25. Upgrade to 7.10.1 Causes blank page

    By Johanis,
    • 18 replies
    • 1.3k views
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