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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (27614 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6543 topics in this forum

  1. Question about MarketConnect SSL billing?

    By Faizal1,
    • 0 replies
    • 502 views

  2. Paypal Issue

    By darrend,
    • 8 replies
    • 3.1k views

  3. Unexpected payment method value. Exiting.

    By Kian,
    • 2 replies
    • 604 views

  4. Browse extensions by category not working

    By aknight,
    • 4 replies
    • 1.3k views

  5. No invoice generated

    By Andyucs,
    • 0 replies
    • 556 views

  6. Cron Job - Backup Generation Failed. Error Code: 19

    By lims,
    • 2 replies
    • 1.2k views

  7. Free Trial Product Status Changes

    By Greysoul,
    • 0 replies
    • 740 views

  8. Register TLD's & Sync Not Available

    By jadams,
    • 1 reply
    • 695 views

  9. Dropdown return different to item displayed?

    By elli,
    • 1 reply
    • 756 views

  10. [SOLVED] [7.8.3] User's currencyId reset to '0' randomly

    By EpoxyElegant,
    • 0 replies
    • 571 views

  11. Attempt Capture False Error

    By Evolve Web Hosting,
    • 1 reply
    • 584 views

  12. Email Piping - Failed to make mounts private: Permission denied

    By jburns,
    • 4 replies
    • 1k views

  13. Cant fetch data from database

    By osmanboy,
    • 12 replies
    • 2.5k views

  14. New PayPal integration created subscription as created but not active... didn't collect money.

    By pironic,
    • 0 replies
    • 598 views

  15. Oops error issue afte upgrading to V710.1 using Softaculous

    By KTP,
    • 0 replies
    • 627 views

  16. `Error Updating Value` when saving addon settings

    By earthgirlllc,   
    • 2 replies
    • 1.2k views

  17. Unable to access admin

    By GeekLabs,
    • 2 replies
    • 563 views

  18. Knowledgebase allows a visitor to rate only one article; after that, you can not rate any other articles at all.

    By ITWolfy,   
    • 15 replies
    • 2.3k views

  19. Administration problem after update

    By hostingarg,
    • 14 replies
    • 1.5k views

  20. Email marketer sends mail everyday

    By SwiftModders,   
    • 13 replies
    • 2.1k views

  21. how can I make cron run a job right now, for testing/debugging? without changing the schedule!

    By zitu4life,   
    • 6 replies
    • 6.8k views

  22. Which .tpl file is client area built on?

    By bookman53,
    • 4 replies
    • 1.2k views

  23. Malformed UTF-8 characters, possibly incorrectly encoded

    By bryanjack,
    • 0 replies
    • 1.2k views

  24. Stripe Error 402 /v1 PhpBindings/6.43.1 WHMCS/7

    By jacksony,
    • 1 reply
    • 756 views

  25. Add new payment method - 404

    By battles,   
    • 14 replies
    • 1.8k views
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