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spartanza

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About spartanza

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  1. Hello. I have just moved my WHMCS setup to a new server. Everything seems ok but for the small fact that I cannot log in to either the front-end (as a client) or the admin as the admin. My credentials are correct, and once I enter my login details, the page looks like it is going to login, but then just reverts back to the login page with no error or notification. Please, can I get any ideas of what the issue may be, or how to troubleshoot this? thank you
  2. spartanza

    Custom WordPress One Click Install

    Hi Brian. Thanks for this. I am using the Softaculous WHMCS Auto Install Addon, but am having issue configuring it. I have the basics down working fine, but I am trying to configure some settings, like setting the protocol and Site and Description. Are you able to assist me with this or should I try get in touch with Softaculous?
  3. Hello All. On WHMCS, each product has a subscription ID per product. This is frustrating as a lot of my clients have multiple services, and it seems that as they use my platform, they add more and subscriptions with my payment gateway (PayFast - South Africa). I have some clients with 8 subscriptions, which is not ideal. I thought it may be better and more sustainable for a user to subscribe once, their subscription ID is created, and is used for all active products. I would think it would be linked to their account and when an invoice is generated for anything, new domain, new hosting, new anything, and as soon as an invoice is generated, payment is taken from the subscription. I hope this makes sense. Thank you
  4. SOLVED - Add the server to a server group, then select the server group under Module Settings on the right.
  5. Hello I have two WHM Cpanel servers connected via on my WHMCS instance. One is a default, the other is not. I would like to set up a new product/service and under the Module Settings for that new product, I would like to select the 2nd WHM server that is not the default. When I get to the module option, I select, cPanel, then look for the package that is unique to the 2nd server, however, it is not listed there. Please, can someone assist me in achieving this?
  6. spartanza

    Disable Name Server check in virtualizor

    I have solved the issue by changing the following code in the order template files from: <div class="row hidden"> <div class="col-sm-6"> <div class="form-group"> <label for="inputNs1prefix">{$LANG.serverns1prefix}</label> <input type="text" name="ns1prefix" class="form-control" id="inputNs1prefix" value="N/A" placeholder="ns1"> </div> </div> <div class="col-sm-6"> <div class="form-group"> <label for="inputNs2prefix">{$LANG.serverns2prefix}</label> <input type="text" name="ns2prefix" class="form-control" id="inputNs2prefix" value="N/A" placeholder="ns2"> </div> </div> </div> to <div class="col-sm-6"> <div class="form-group"> <label for="inputNs1prefix">{$LANG.serverns1prefix}</label> <input type="text" name="ns1prefix" class="form-control" id="inputNs1prefix" value="ns1" placeholder="ns1"> </div> </div> <div class="col-sm-6"> <div class="form-group"> <label for="inputNs2prefix">{$LANG.serverns2prefix}</label> <input type="text" name="ns2prefix" class="form-control" id="inputNs2prefix" value="ns2" placeholder="ns2"> </div> </div> I changed the "value" from N/A to ns1 and ns2
  7. Hi there. I am using virtualizor module in order to have VPS products and services that automatically are deployed. The issue that I am experiencing now is that during the shopping cart ordering process, there are fields that require name servers, name server 1 and name server 2, however, these fields are not required fro VPS. I have managed, with the help of my template developer, to hide the name server name fields, however, I am experiencing an issue where the ordering process is still looking for the name servers, and displays the following error during the process: As you can see from above, and the attached image, the system is still looking for the nameserver fields before continuing. Question: How can I disable that check altogether? Thank you in advanced.
  8. spartanza

    7.6.1 Font Awesome Icon Issue

    Sorted. Thank you
  9. spartanza

    7.6.1 Font Awesome Icon Issue

    Thank you so much @brian!. I will see if I can find the file - it wouldn't be header.tpl? I checked that and it doesn't have that line in it. I am sure @ThemeMetro will respond to my query I have sent earlier about this. Thank you again.
  10. spartanza

    7.6.1 Font Awesome Icon Issue

    Hi there. thank you for this post. I have the same issue, however, am using a template purchased, and not one of the default ones. How would I go about fixing my icons issue? I have seen the following links - https://fontawesome.com/how-to-use/on-the-web/setup/upgrading-from-version-4 and https://fontawesome.com/how-to-use/on-the-web/setup/upgrading-from-version-4#shims however, I must admit that this goes over my head. What should I edit or add in what file and where in order to solve this issue. Thanks for your great community support!
  11. FIXED: I created a new order with the same domain from WHMCS and confirmed it. Worked perfectly. No need for anything else. You can close this topic
  12. Hi. I would like to connect a WHM account to a user on WHMCS. I mistakenly deleted the "link/connection" between the two and I need to restore it so he has it on his WHMCS client area. Please help
  13. Thank you for this. I have now configured my header and my override English lang file, however, I have an issue The pages load fine, however, they are not picking up the data from the lang file. If I inspect a page I see the following info: <title>0</title> <meta name="keywords" content="0" /> <meta name="description" content="0" /> Its pulling in "0" but there is content I set the header.tpl up like you mentioned but it seems to have some kind of error? Any ideas?
  14. Hello All I am in the middle of working with an SEO and Online Marketing group for my WHMCS powered page. I am using a built-in WHMCS theme I have been tasked with adding and editing meta tags and keywords, including page titles etc. I recall once I found the specific file that handled the page title etc, but cannot recall. Additionally, I need to edit each page with keywords and meta tags but have no idea what file to edit to achieve what I would like to do. please, can you assist? I have spent two days looking for a solution and am stuck
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