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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (27128 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6540 topics in this forum

  1. Domain Cron Sync Error - Invalid Date Format

    By PatInt,
    • 1 reply
    • 666 views

  2. collision detection module does not work properly

    By Zahra,   
    • 1 reply
    • 934 views

  3. License issues

    By webproX1,
    • 3 replies
    • 1.6k views

  4. Troubleshooting PHPMailer Problems

    By Muneef,
    • 0 replies
    • 660 views

  5. SMTP connect failed

    By johnw,
    • 2 replies
    • 2.8k views

  6. Wrong contact name displayed when logged in as a contact

    By celse,   
    • 2 replies
    • 1.3k views

  7. cannot redeclare the internetbs_getcountrycodebyname() functio

    By inaam,
    • 1 reply
    • 923 views

  8. Forced to login after every edge / chrome update

    By slim,
    • 4 replies
    • 959 views

  9. Issue, invoice marked as paid not triggering the date extension/activation

    By Hannan,
    • 3 replies
    • 671 views

  10. Card-XXXX

    By Chris74,
    • 11 replies
    • 3k views

  11. Constant Payment Pending Error

    By Pierce,   
    • 3 replies
    • 2.3k views

  12. Potential Security Issues

    By Manchester Web Hosting,   
    • 9 replies
    • 1.7k views

  13. Huge SPAM ticket chain!

    By indianets,
    • 1 reply
    • 605 views

  14. Files attached out of order by dates.

    By hostnet,
    • 1 reply
    • 613 views

  15. Nameserver Entry Error

    By andrew122.bn,
    • 0 replies
    • 436 views

  16. WHOIS Info button - Client Area

    By edherroj,
    • 2 replies
    • 837 views

  17. Stripe Gateway Missing Tax Metadata

    By thatlinuxguy,   
    • 0 replies
    • 1.6k views

  18. Favicon is not coming in some pages, including login , cart page

    By Shobha Patwal,
    • 7 replies
    • 1.5k views

  19. Credit card not working

    By hamza.cb,   
    • 0 replies
    • 1.1k views

  20. Ordering Issue since upgrade

    By cmshosting,
    • 1 reply
    • 634 views

  21. v6.3 - Hooks:ShoppingCartCheckoutCompletePage

    By nimonogi,
    • 2 replies
    • 859 views

  22. New Order Empty

    By mrtechnik,   
    • 0 replies
    • 816 views

  23. Is there a limit on length of invoices through API?

    By steph.hope,
    • 7 replies
    • 1.3k views

  24. Stripe's receipts description

    By Surc0uf,
    • 0 replies
    • 648 views

  25. Not all cards visible on checkout when using Stripe

    By xnetco,   
    • 0 replies
    • 775 views
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