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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (27520 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6543 topics in this forum

  1. Sending Report error

    By kiopeeds6,
    • 0 replies
    • 486 views

  2. 2FA - Admin issue - An error occurred while communicating with the server. Please try again.

    By bluesteam,
    • 7 replies
    • 4.1k views

  3. Ticket CC Recipients shows "undefined"

    By sol2010,   
    • 5 replies
    • 1.3k views

  4. Domain Cron Sync Error - Invalid Date Format

    By PatInt,
    • 1 reply
    • 676 views

  5. collision detection module does not work properly

    By Zahra,   
    • 1 reply
    • 947 views

  6. License issues

    By webproX1,
    • 3 replies
    • 1.6k views

  7. Troubleshooting PHPMailer Problems

    By Muneef,
    • 0 replies
    • 670 views

  8. SMTP connect failed

    By johnw,
    • 2 replies
    • 2.9k views

  9. Wrong contact name displayed when logged in as a contact

    By celse,   
    • 2 replies
    • 1.3k views

  10. cannot redeclare the internetbs_getcountrycodebyname() functio

    By inaam,
    • 1 reply
    • 936 views

  11. Forced to login after every edge / chrome update

    By slim,
    • 4 replies
    • 975 views

  12. Issue, invoice marked as paid not triggering the date extension/activation

    By Hannan,
    • 3 replies
    • 688 views

  13. Card-XXXX

    By Chris74,
    • 11 replies
    • 3k views

  14. Constant Payment Pending Error

    By Pierce,   
    • 3 replies
    • 2.4k views

  15. Potential Security Issues

    By Manchester Web Hosting,   
    • 9 replies
    • 1.7k views

  16. Huge SPAM ticket chain!

    By indianets,
    • 1 reply
    • 618 views

  17. Files attached out of order by dates.

    By hostnet,
    • 1 reply
    • 624 views

  18. Nameserver Entry Error

    By andrew122.bn,
    • 0 replies
    • 446 views

  19. WHOIS Info button - Client Area

    By edherroj,
    • 2 replies
    • 978 views

  20. Stripe Gateway Missing Tax Metadata

    By thatlinuxguy,   
    • 0 replies
    • 1.7k views

  21. Favicon is not coming in some pages, including login , cart page

    By Shobha Patwal,
    • 7 replies
    • 1.5k views

  22. Credit card not working

    By hamza.cb,   
    • 0 replies
    • 1.2k views

  23. Ordering Issue since upgrade

    By cmshosting,
    • 1 reply
    • 652 views

  24. v6.3 - Hooks:ShoppingCartCheckoutCompletePage

    By nimonogi,
    • 2 replies
    • 876 views

  25. New Order Empty

    By mrtechnik,   
    • 0 replies
    • 832 views
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